PayPong

PayPong: An Overview for Merchants

PayPong is a Ukraine-based payment service that enables merchants to accept online card payments and related payment flows. According to its official website, PayPong provides tools such as payment links, QR payments, online invoicing, tokenization, and recurring billing, along with 24/7 support and next-business-day settlement.

What Is PayPong

PayPong describes itself as an international payment system operating since 2016 and operated by LLC “European Payment System” (ТОВ «Європейська платіжна система»), a Ukrainian payment institution licensed by the National Bank of Ukraine (NBU) to provide money transfers in national and foreign currencies without opening accounts. The site also references inclusion in the NBU registers of payment systems and payment infrastructure.

Core Products and Payment Tools

PayPong outlines a set of merchant-facing tools designed for both websites and businesses that sell via social channels or messengers:

• Payment Links: Create a link in the merchant dashboard and share it with a customer to accept a one-off payment without writing code.

• QR Payments: Generate a QR code in the dashboard to accept card payments in offline points of sale without a physical POS terminal.

• Online Invoicing: Issue invoices in a few clicks and send them via any convenient channel.

• “Free Amount” Pages: Accept user-entered amounts suitable for donations, tips, or flexible QR payments.

• Recurring Payments (Subscriptions): Schedule automatic charges with configurable frequency, amount, and subscription term.

• Authorization Holds (“Holduvannia”): Reserve funds on the customer’s card at purchase and capture later; refunds from holds are stated as “without additional commissions.”

• Tokenization: Replace raw card data with a token to enable returning customer payments and automation.

• Customizable Checkout Page: Adjust design, fields, languages, and currencies.

• Telegram Bot Notifications: Receive payment success alerts and monitor balances and payment statuses in a bot.

Collectively, these functions cover basic to moderately advanced ecommerce and invoice-based scenarios.

Accepted Payment Methods and Channels

PayPong’s legal disclosures state that its payment service enables holders of Visa and Mastercard payment cards to make payments or transfers in Ukraine, as well as cross-border transfers via participants of the PayPong payment system. The public FAQ confirms that PayPong works with both legal entities and sole proprietors (FOP).

The hosted payment page shows a multi-language checkout interface (for example, English, German, French and other locales), which can help improve conversion for cross-border customers. Merchants can also use QR payments for card acceptance in physical locations without a POS terminal.

Integration Options

PayPong says it provides API documentation and ready-made CMS modules for website integrations. The API and module links direct to documentation hosted by Tranzzo. For merchants, the practical implication is that programmatic integration and plug-and-play connectors are available; the site encourages non-technical acceptance through payment links and invoices when a full integration is unnecessary.

Security and Compliance

The security page specifies the following:

• PCI DSS: PayPong states it holds a PCI DSS certificate for cardholder data protection and references Visa and Mastercard security requirements.

• Anti-Fraud Controls: The site lists “200+ transaction rules,” real-time monitoring, three protection levels, risk markers tailored to verticals, and frequent updates of known fraud scenarios.

These controls, combined with tokenization and authorization holds, indicate a focus on reducing fraud and chargeback exposure and improving approval rates. The homepage also mentions “popular payment methods and smart routing” to increase successful payments, though it does not enumerate specific routing strategies.

Pricing and Fees

PayPong publishes a tiered, turnover-based commission schedule and states no connection fee and no hidden charges:

• Turnover up to 500,000 UAH: from 2% per transaction

• 500,000 to 3,000,000 UAH: from 1.8% per transaction

• Above 3,000,000 UAH: individual tariff

The final commission depends on payment method mix, transaction volume, and business vertical. Each plan includes access to the merchant dashboard with analytics, anti-fraud, a configurable checkout page, and 24/7 support.

Settlement, Payouts, and Reporting

The homepage states that funds are credited to the merchant’s account on the next banking day. PayPong also notes “one contract for all services”, specifically internet acquiring and mass payouts. The site positions mass payouts as part of the broader offering, reducing the need to manage separate agreements for disbursements.

Supported Currencies and Geography

PayPong supports UAH, EUR, USD, and other currencies allowed by Ukrainian law. The FAQ adds that the operator can process transfers to residents and non-residents via participants of the PayPong payment system and encourages contacting managers for a definitive list of supported countries and currencies for a given use case.

Merchant Eligibility and Prohibited Categories

PayPong states it serves legal entities and sole proprietors (FOP) and works with “all business sectors” except those prohibited by Ukrainian law and card scheme rules. The FAQ references specific prohibited categories (e.g., weapons, illicit substances, prescription medicines, illegal content, and other restricted goods/services). Merchants should verify whether their vertical is permitted during pre-contract diligence.

Merchant Experience: Dashboard, Notifications, and Languages

The pricing page highlights that every plan includes a dashboard with detailed operations analytics. The homepage mentions notification options via a Telegram bot and the ability to localize the payment page by choosing languages and currencies. The hosted payment page demonstrates multiple language options, which is relevant for cross-border conversion or multi-lingual customer bases.

Customer Support

PayPong communicates 24/7 support for merchants and buyers. Contact channels on the site include a Kyiv phone number, email, and a corporate address. These details are also repeated on the legal and contacts pages for consistency.

Who PayPong Can Fit

• SMBs and FOPs needing a quick start: Payment links, invoices, and QR codes remove the need for immediate development work.

• Growing online stores seeking recurring billing and tokenization: Subscriptions and stored credentials support repeat purchases and membership models.

• Donation and tip-based models: “Free amount” pages and QR payments align with charitable or creator-economy use cases.

• Cross-border merchants selling into Ukraine: Multi-language checkout and settlement next day in combination with Visa/Mastercard acceptance can support cross-border scenarios (subject to coverage confirmation).

Conclusion

PayPong is a Ukraine-based payment system and payment institution operator providing online acquiring, mass payouts, and a suite of no-code and API-based tools. The platform publishes PCI DSS conformance, anti-fraud features with real-time monitoring, tokenization, recurring billing, and authorization holds. Pricing is tiered by turnover starting “from 2%,” with final rates dependent on method mix, volume, and industry. Settlement is stated as next banking day. Onboarding requires standard ecommerce disclosures, policies, and SSL. For merchants operating in or selling to Ukraine who want a mix of fast time-to-acceptance and developer options, PayPong is a viable provider to evaluate within the constraints and coverage outlined on its official site.