HyperPay

HyperPay
Company: HyperPay Inc
Employees: 51–200 Employees
Company Size: Mid-Market
Ownership: VC-Backed
Headquarter Country: Saudi Arabia
Year Established: 2014
Supported Regions: Middle East
Supported Countries: Bahrain, Iraq, Jordan, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates (the)
Industry Focus: Ecommerce, Education, Finance, Insurance, Public Administration & Government, Subscriptions, Travel & Hospitality
Total Merchants: 11,000
Target Merchant Size: Startup, SMB, Mid-Market, Enterprise
Supported Currencies: AED, EUR, JOD, SAR, USD
Acceptance Channels: In-Store (POS), Online (Web), In-App (mCommerce)
Payment Types: Cards, Digital Wallets, Cryptocurrency, Gift / Prepaid Cards
Checkout & Billing Flows: Payment Links, One-Click / Saved Cards, Recurring Billing / Subscriptions, Invoicing & Billing Tools
Platform Capabilities: Contactless Payments, Payment Orchestration & Smart Routing, Tokenization
Settlement Time: Custom / Program-Specific
Supported Payment Methods: American Express, Apple Pay, CASHU, Google Pay, mada, Mastercard, OneCard, PayPal, PaysafeCard, SADAD, Samsung Pay, stc pay
Compliance: PCI DSS, 3D Secure Support, GDPR, ISO 27001, ISO 27701
Risk Management: Chargeback Management, Fraud Prevention
Global Payments: Cross-Border Acquiring, Multi-Currency Support
Branding & White-Labeling: Custom Branding
Developer & Integration: Web Services API, Plugin Support, Webhook Support
SDK Support: Android SDK, iOS SDK
API Accessibility: Public
Reporting: Online Merchant Portal
Customer Support: 24/7 Support, Email Support
Third-Party Integrations: Magento, Shopify, WooCommerce, WordPress

HyperPay Overview For Merchants

HyperPay is a payment service provider that offers a combination of online payment gateway, invoicing, SoftPOS, and sector-specific solutions for merchants across the Middle East and North Africa. HyperPay has been processing online payments since 2014 and has developed a broader suite of payment services that includes fraud management, monitoring tools, and hospitality-focused products.

For merchants, HyperPay provides a single platform to accept card payments and alternative methods online and in person, manage recurring billing and invoicing, and monitor performance through a web-based control panel and mobile app.

HyperPay At A Glance

HyperPay operates as a payment gateway and digital payments provider focused on businesses in the MENA region. The company describes its role as helping internet businesses accept and manage payments with greater flexibility, security, and ease, moving beyond a basic gateway into a full suite of online payment solutions that cover multiple industries.

HyperPay has been processing online payments since 2014. Over time, it expanded from a pure payment gateway into a broader ecosystem that adds value around payments, such as invoicing systems, monitoring, and risk and fraud management.

Core Payment Acceptance Solutions With HyperPay

Online Payment Gateway

HyperPay’s core product is an e-commerce payment gateway for websites and mobile applications. The gateway is positioned as suitable for merchants that want:

  • Global reach for online customers

  • Secure transaction processing

  • A checkout experience that is easy to integrate and use

HyperPay highlights several merchant-centric features on this gateway, including:

  • Tokenization to store card details securely for future use

  • Recurring payment capability

  • Built-in anti-fraud management

  • The ability to keep customers on the merchant site without redirection

  • A full SDK to support custom integrations

Hospitality And Vertical Solutions

Beyond generic e-commerce, HyperPay offers sector-specific products such as HyperHospitality, a hospitality system that aims to streamline payment collection for hotels and hospitality providers. HyperHospitality is presented as a cloud-based solution that helps hotels receive payments, automate collection, and optimize bookings.

These vertical solutions are layered on top of the core payment infrastructure and are targeted at merchants that require tighter integration between operations systems and payment workflows, such as hotel property management systems.

HyperTap And In-Person Card Acceptance

HyperTap is HyperPay’s Tap on Phone or SoftPOS product. It enables merchants to accept card-present EMV contactless payments directly on NFC-enabled Android devices:

  • HyperTap turns an Android smartphone or similar NFC-enabled device into a payment terminal for contactless cards.

  • It supports payment transactions from EMV contactless cards and mobile wallets such as Apple Pay and Android Pay.

  • The technology is regulated by card brands and PCI, with a focus on secure contactless transactions.

  • HyperTap is positioned as a lower-cost alternative to traditional POS hardware, reducing hardware, maintenance, and operational costs of POS systems.

For merchants, this means HyperPay can cover both online and in-person card acceptance, without requiring dedicated POS terminals in many use cases.

Billing, Invoicing And Recurring Payments

HyperPay provides billing and invoicing capabilities through products such as its recurring billing tools and HyperBill invoicing system.

The recurring billing functionality is built on card tokenization. Card details are stored as secure tokens so that merchants can initiate repeat charges without requiring customers to re-enter their card details each time. This supports subscription models and other recurring payment scenarios.

HyperBill is described as a web-based invoicing system that allows merchants to generate payment requests and invoices and collect payments digitally. The system is designed to help businesses shift from manual invoicing to digital payment collection flows.

For merchants, these tools reduce dependence on standalone invoicing platforms and align billing directly with the same gateway and reporting environment used for other transactions.

Payment Methods And Channels

Supported Payment Options

The frequently asked questions on HyperPay’s site list a range of supported payment options. HyperPay supports major international card schemes and several regional or alternative methods, including:

  • Visa

  • MasterCard

  • American Express

  • PayPal

  • OneCard

  • CashU

  • PaySafeCard

  • SADAD

  • EMV contactless cards and mobile wallets such as Apple Pay and Android Pay (through HyperTap)

This mix allows merchants to accept both global card brands and methods commonly used by consumers in MENA markets.

Payment Channels

Based on HyperPay’s product descriptions, merchants can support multiple payment channels through the platform:

  • Online payments via desktop and mobile web checkouts

  • In-app or mobile-driven payments using the payment gateway SDKs

  • In-person contactless payments via HyperTap on Android devices

These channels collectively cover typical card-not-present and card-present payment scenarios relevant to e-commerce, mobile-first businesses, and on-the-go merchants.

Integration, Developer Options And Merchant Tools

Integration Models

HyperPay provides several technical integration options for merchants and developers. Its integration guide and demo environment highlight:

  • Server-to-server API integration for full control over payment flows and back-end processing.

  • COPYandPAY, a hosted payment widget that can be embedded into merchant sites for a swift, secure integration with less PCI scope.

  • A full SDK that supports building custom integrations on top of the gateway.

The payment gateway is also described as integrating well with popular shopping cart platforms, which reduces implementation effort for merchants using standard e-commerce systems.

Control Panel, Reporting And Mobile App

HyperPay offers a web-based control panel, often referred to as BIP, where merchants can view transactions and analysis reports. A companion mobile app extends access to this control panel so that merchants can monitor transaction processing in real time from iOS and Android devices.

Key capabilities of the portal and app include:

  • Viewing transaction lists and status

  • Accessing analysis and performance reports

  • Monitoring processing activity throughout the day

These tools give finance, risk, and operations teams ongoing visibility into payment performance without relying solely on periodic exports or third-party analytics.

Who HyperPay Suits Best

HyperPay’s product lineup is structured around the needs of merchants operating in or targeting the MENA region. The platform is particularly relevant for:

  • E-commerce businesses looking for a gateway that supports regional methods and international cards.

  • Hospitality businesses that want payment flows aligned with hotel operations and guest journeys.

  • Small and medium businesses that benefit from SoftPOS functionality via HyperTap instead of traditional POS hardware.

  • Merchants that require invoicing and recurring billing functions within the same payment stack.

Because the platform combines online payments, SoftPOS, invoicing, and reporting under one ecosystem, it can help reduce fragmentation of payment tools for MENA-focused merchants.

Conclusion

HyperPay is a regional payment service provider that has evolved from a payment gateway into a broader payment solutions platform for merchants across the Middle East and North Africa. It combines online acceptance, contactless SoftPOS through HyperTap, and billing tools such as HyperBill, all backed by PCI DSS compliant infrastructure, information security and privacy management programs, and integrated risk and fraud controls.

Frequently Asked Questions (FAQs)

What is HyperPay and who is it for?

HyperPay is a payment service provider based in Saudi Arabia that processes online and in-store payments for merchants across the Middle East. It serves startups, SMBs, mid-market and enterprise merchants in sectors such as ecommerce, subscriptions, finance, insurance, public sector and travel and hospitality.

Which payment methods and channels does HyperPay support?

HyperPay supports cards, digital wallets, cryptocurrency and gift or prepaid cards. Supported schemes and methods include Visa, Mastercard, American Express, mada, PayPal, OneCard, CASHU, PaySafeCard, SADAD, Apple Pay, Google Pay, Samsung Pay and stc pay. Payments can be accepted in store via POS, online via web, and in app.

In which countries and currencies can I use HyperPay?

HyperPay supports merchants in Bahrain, Iraq, Jordan, Lebanon, Oman, Qatar, Saudi Arabia and the United Arab Emirates. Supported settlement currencies include AED, EUR, JOD, SAR and USD. HyperPay offers cross border acquiring and multi currency support, which helps merchants sell across markets while settling in selected currencies.

How are HyperPay fees and pricing structured?

HyperPay does not publish a universal fee table. The cost of becoming a merchant depends on your company registration country, and pricing details are provided by your HyperPay account manager on request.

Is HyperPay secure and compliant?

HyperPay operates a PCI DSS compliant gateway and supports 3D Secure for card transactions. It aligns with GDPR requirements and implements ISO 27001 and ISO 27701 frameworks for information security and privacy. Risk tools focus on fraud prevention and chargeback management to help reduce losses and disputes.

What integration options does HyperPay offer?

HyperPay provides a web services API, public API access and webhook support for custom integrations. It also offers plugins for Magento (Adobe Commerce), Shopify, WooCommerce and WordPress, plus Android and iOS SDKs for mobile apps. This allows merchants and developers to integrate HyperPay into most modern commerce stacks.

Does HyperPay support recurring billing and subscriptions?

Yes. HyperPay supports recurring billing and subscription models using tokenization so card details are stored as secure tokens for future charges. Merchants can combine recurring payments with payment links and invoicing or billing tools to automate regular collections such as subscriptions, memberships or installment plans.

What reporting and monitoring tools does HyperPay provide?

HyperPay offers an online merchant portal where businesses can track transactions and performance. The portal provides access to payment history and reporting features that help finance and operations teams monitor volumes, settlement and risk indicators from a single place instead of relying on manual reconciliations.

What customer support does HyperPay provide?

HyperPay offers 24/7 support and email support for merchants. You can contact the support team when integrating, troubleshooting issues or reviewing live transactions. For pricing and commercial questions, merchants work with a designated HyperPay account manager who shares the applicable fee structure for their business.

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