Zig

Zig
Company: Zig Technology SA
Company Size: Mid-Market
Headquarter Country: Brazil
Year Established: 2013
Supported Regions: Europe, South America
Supported Countries: Brazil, Mexico, Portugal, Spain
Industry Focus: Eating & Drinking Places, Entertainment
Target Merchant Size: Mid-Market, SMB
Fee Structure: Custom Per Merchant
Supported Currencies: BRL - Brazilian Real, EUR - Euro, MXN - Mexican Peso
Transaction Types: Card Present, Digital Wallets, POS Terminal, QR Code Payments
Compliance: GDPR
Risk Management: Fraud Prevention
Developer & Integration: Web Services API
API Accessibility: Not Accessible
Reporting & Onboarding: Online Merchant Portal

Zig: Cashless Payments and Ticketing Built for Events, Venues, Bars, and Restaurants

Zig is a funtech platform that helps entertainment businesses run faster, sell more, and keep lines short. It combines ticketing, cashless payments, mobile POS, and back-office tools in one stack so you can manage the entire guest journey from first click to last drink. Created in 2022 through the merger of ZigPay and NetPDV, Zig focuses on the live entertainment market and powers operations across events, bars, restaurants, festivals, stadiums, and beach clubs.

What Zig Offers at a Glance

  • Cashless Digital with Apple Pay and Google Pay compatibility, available globally

  • Ticketing and a Ticket Marketplace to launch, promote, and sell out events

  • Mobile POS for card and digital payments with integrated ordering

  • Refunding for residual balances on wristbands and cards

  • Financial management that centralizes cash flow, reporting, and planning

  • Add-ons like integrated access control, customer analytics, and an upcoming consumer app

These capabilities work together so your team can serve faster while your back office keeps complete, real-time control.

Cashless Payments That Guests Actually Use

Cashless Digital brings your own branded card into customers’ digital wallets, letting them top up online and pay onsite from their phones. There is no extra hardware to buy for this experience, and it is available in all countries. Guests spend less time in line and more time enjoying the show. For operators, it reduces friction and boosts throughput during peak hours.

Zig also supports multiple service modes, including prepaid, postpaid, and hybrid. You can accept wristbands and cards, QR code payments, and digital wallets, then monitor everything centrally. The goal is clear: shorter queues, fewer errors, and more sales during the moments that matter.

Ticketing Built to Sell Out

With Zig Tickets, you control the entire sales cycle from configuration to check-in. Create ticket types, lots, discounts, free passes, and reserved seating in a few clicks. Track performance by channel or promoter and use the data to adjust pricing or promo tactics in real time. Zig also offers a Ticket Marketplace that gives events a dedicated, SEO-friendly page with multilingual support and integrated payment methods so buyers can check out quickly. Availability for these modules is currently listed for Brazil.

For seated venues, an interactive Tickets with reserved seating tool simplifies seat selection and helps increase average order value when customers purchase multiple seats in one transaction.

Serve Faster with Mobile POS

Mobile POS equips every server with a smart terminal that unifies ordering and payments. Your team can accept credit cards, debit cards, and digital payments on one device, cutting wait times and speeding up throughput. Because orders and payments are integrated, your reconciliation is cleaner and managers get an accurate live view of sales by location or station. This product is available in all countries.

Refunds That Protect Trust

Post-event experiences matter. Zig’s Refunding module automates residual balance refunds from cashless cards and wristbands. A smooth refund flow increases customer confidence, encourages larger top-ups in advance, and reduces complaints that can damage your brand after the lights go up. Availability is global.

Finance and Data in One Place

Operational speed needs financial discipline. Zig’s Financial management consolidates income, expenses, obligations, and cash flow on an integrated platform. You get cash flow views, an editable chart of accounts, and management reports to guide planning and decisions. It is designed to give precise, real-time control rather than spreadsheets stitched together after the event.

For ticketing revenue specifically, Zig’s Digital Account allows payments to partners and suppliers directly from ticket proceeds. This simplifies settlement and shortens the time between sales and payouts. The Digital Account is currently available in Brazil.

Access, Analytics, and the Rest of the Stack

Zig connects front-of-house to access control and analytics. Through integrated access control, you can plug your ticketing and payment data into third-party access systems via API to manage visitor flow more intelligently. On the ground, the check-in control app validates tickets and keeps entry lines moving while feeding real-time data back to your dashboard. These building blocks help you maintain a clean chain from sales to attendance to spend.

Where Zig Fits Best

Zig is built for businesses that live or die on service speed and revenue per minute: music festivals, club nights, arenas, fan zones, food courts at events, and busy bars or restaurants that manage tables and tabs. The platform’s Zig Cashless and Zig Tables solutions focus on consumption management, while Zig Tickets supplies the sales engine that fills your venue. If you need global-ready digital wallets with Apple Pay and Google Pay, mobile POS at every station, and a refund system that keeps guest satisfaction high, Zig gives you a unified path to implement.

Why Merchants Choose Zig

  • More revenue with less friction: Faster ordering and payment options reduce lines and increase average ticket, especially during rush windows.

  • Operational control without complexity: From order capture to close of day, everything is captured in one platform, improving accuracy and reducing manual rework.

  • Guest experience that drives loyalty: Digital wallets, clear balances, and quick refunds build trust and encourage repeat visits.

  • Launch faster in more places: Cashless Digital and Mobile POS are listed as available in all countries, making it easier to roll out new sites or tours with a consistent toolset.

Conclusion

If your priority is to sell more tickets, cut lines, and settle finances without headaches, Zig is a focused platform you can adopt module by module or as an integrated stack. Start with ticketing and marketplace, add Cashless Digital and Mobile POS to speed service, then layer on financial management and refunds to keep the numbers tight and the experience seamless.

Zig: Frequently Asked Questions (FAQs)

What is Zig?

Zig is a platform for events, venues, bars, and restaurants that combines ticketing, cashless payments, mobile POS, and financial tools.

Who is Zig best for?

Zig is designed for festivals, clubs, stadiums, fan zones, busy bars, and restaurants that need fast service and clear financial control.

What payment options does Zig support?

Zig supports digital wallets like Apple Pay and Google Pay, cards, QR payments, wristbands, and prepaid or postpaid balances.

How does Zig help reduce queues?

Mobile POS and cashless payments speed up ordering and checkout so guests spend less time in line and more time at the event.

Does Zig include ticketing?

Yes. Zig Tickets lets you create ticket types, manage promotions, track sales, and check in guests with integrated access control tools.

Can Zig handle refunds of remaining balances?

Yes. The refunding module automates residual balance refunds for wristbands and cards to protect trust after each event.

What reporting and finance tools does Zig provide?

Zig centralizes revenue, expenses, and cash flow in real time so managers get accurate reports and faster reconciliation.

Does Zig integrate with access control?

Yes. Zig connects ticketing and payments with access control and check in apps to manage entry and track attendance live.

Where is Zig available?

Cashless Digital, Mobile POS, refunds, and finance tools are listed as available globally. Ticket Marketplace and Digital Account are listed for Brazil.

How do I get started with Zig?

Define your modules, confirm availability for your country, and onboard to launch cashless payments, ticketing, and POS with one stack.

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