Vindi

Vindi
Company: Locaweb SA
Employees: 201–500 Employees
Company Size: Mid-Market
Ownership: VC-Backed, Subsidiary
Headquarter Country: Brazil
Year Established: 2013
Supported Regions: South America
Supported Countries: Brazil
Industry Focus: Ecommerce, Education, Healthcare, Insurance, Software & SaaS, Subscriptions, Telecommunications
Processing Volume (USD, per year): 3,410,000,000
Total Merchants: 20,998
Target Merchant Size: SMB, Mid-Market, Enterprise
Transaction Fee (USD/%): Credit card: Receive in 30 days: 3.87%; Receive in 14 days: 4.47%. Bolepix: Invoices paid via QR Code: 0.95% (minimum fee of R$ 1.60); Invoices paid via barcode: R$2.99. Bank slip: Receive in 2 business days: R$2.99. PIX: Receive your sales twice a day (at 10 AM and 3 PM): 0.95% (Minimum value of R$1.60). A fee of R$0.35 per transaction applies to all products (card, bank slip, and PIX)
Fee Structure: Blended
Supported Currencies: BRL
Acceptance Channels: Online (Web)
Payment Types: Cards, ACH / Bank Transfer (+ eCheck), Real-Time / Open Banking, Vouchers
Checkout & Billing Flows: Payment Links, QR Code Payments, One-Click / Saved Cards, Recurring Billing / Subscriptions, Invoicing & Billing Tools, Marketplace (Split Payments)
Platform Capabilities: Card Updater Services, Payment Orchestration & Smart Routing, Tokenization
Settlement Time: Custom / Program-Specific
Supported Payment Methods: American Express, Bolepix, Boleto, Diners Club, ELO, Hipercard, Mastercard, PIX, Visa
Compliance: PCI DSS
Risk Management: Chargeback Management, Fraud Prevention
Branding & White-Labeling: White-Label Options, Custom Branding
Developer & Integration: Web Services API, Plugin Support, Webhook Support
API Accessibility: Public
Reporting: Online Merchant Portal
Customer Support: Email Support, Phone Support, Portal (Ticket)
Third-Party Integrations: Bagy, CakeWeb, Cammino Store, Cartpanda, Compra Rápida, Convertize, Dezwork, Digital Manager Guru, eCommerce-net, Fastcommerce, GoDeep, Heternum, Irroba, IXC Soft, Lojas Virtuais, Magento, n49, Neomode, Olist, OpenCart, PrestaShop, Shopify, Shoppub, Tezus, Toro, Tribox, Uappi, VTEX, WBUY, Webstore, Webstorm, WooCommerce, Yampi

Vindi: Payments Hub For Recurring Billing, E-Commerce, And Brazilian Payment Methods

Vindi is a Brazilian payments hub built to help merchants accept and manage online payments, with a strong focus on recurring revenue models such as subscriptions, plans, and monthly billing. Alongside recurring billing, Vindi supports e-commerce payment acceptance with a transparent checkout, payment links, and integrations designed to connect payments to the rest of a merchant’s operational stack. Vindi also includes tools aimed at improving payment approval and reducing involuntary churn through automated recovery features, tokenization, and antifraud capabilities.

Vindi Overview For Merchants

Vindi positions its product as a single hub that connects multiple payment capabilities into one operational layer. Merchants typically use Vindi in two broad scenarios:

  • Recurring revenue: subscriptions, memberships, service plans, and monthly invoices that benefit from automated billing cycles and recovery tools.
  • Digital commerce: one-time purchases and online checkouts with multiple Brazilian payment methods and a centralized view of transactions.

Vindi also provides distinct access options for different solutions, including a recurring platform, an online payments solution (intermediador), and a card terminal product referenced as “Vindi Maquininha (Smart Vindi)”.

Payment Acceptance Channels

Vindi supports several practical ways for merchants to collect payments:

  • Online (Web checkout): Transparent checkout for e-commerce style flows.
  • Payment Links: Generate and share links that aggregate multiple payment methods for customers to complete a purchase.
  • API-Based Payments: Use APIs to embed payment creation, billing, and operational automation into a merchant’s own systems and apps.

Supported Payment Methods And Customer Options

Vindi emphasizes Brazilian payment methods and consumer preferences, including installment payments and QR-enabled flows.

Cards

Vindi supports credit card payments with features aimed at recurring billing and customer retention, including:

  • Integrated antifraud
  • Card data storage to enable future charges
  • Tokenization for card data protection
  • Installments (parcelamento) up to 12 times

For debit cards, Vindi references support for the Visa and Mastercard brands.

Pix, Boleto, And BolePix

Vindi supports Pix for fast payments and recurring usage, and supports boleto issuance for one-time and recurring billing. It also offers BolePix, combining barcode and QR code payment options on the same invoice, which can help reduce compensation time and increase convenience for customers.

Payment Links As A Unified Flow

Payment links are presented as a flexible billing flow: merchants can generate unlimited links and share them through channels such as WhatsApp, email, social networks, and other digital touchpoints.

Recurring Billing And Subscription Management

Vindi’s recurring platform is designed around managing contracts, billing cycles, and customer payment continuity. Core operational elements include:

  • Automated billing and recurring charge execution (monthly, quarterly, annual, and other schedules)
  • Notifications and reminders to help reduce late payments
  • Dashboards and real-time visibility into subscriptions and contracts
  • Detailed reporting to support finance and operational decision-making

Beyond basic subscription billing, Vindi places significant emphasis on minimizing involuntary churn and improving successful payment capture for recurring revenue.

Revenue Recovery And Payment Approval Optimization

Vindi provides recovery-focused capabilities intended to turn declines into successful payments and reduce delinquency.

Smart Retries (Retentativas Inteligentes)

Vindi offers multiple retry strategies, including approaches that use data to reattempt charges at moments with higher likelihood of success, and approaches that can retry through different acquirers. Vindi highlights measurable impact claims for some retry features, including:

  • Up to 18 percentage points improvement in success for certain transactions reached by a retry method that changes the payment profile
  • An average 26% higher “assertiveness” for a balance-intelligence retry method compared to simple retries

Card Recovery And Card Updating

Vindi also references automatic recovery of cancelled cards and a “Renova Cartões” capability designed to update card data automatically so recurring revenue is less likely to be interrupted by expired card details.

Marketplace Features And Split Payments

For marketplaces and multi-seller models, Vindi includes Split de Pagamento, intended to support dividing payments. This can be relevant when a platform needs to route or separate funds across multiple beneficiaries while keeping the customer payment experience unified.

Developer Experience And Integrations

Vindi supports API-based integration and highlights both direct platform compatibility and a broader ecosystem approach.

APIs, Webhooks, And Documentation

Vindi provides API documentation and resources that include:

  • Webhook support for event-driven workflows
  • An interactive Swagger reference
  • Dedicated API documentation pages to support implementation

This supports use cases such as creating customers, generating charges, managing subscriptions, and syncing payment status back into merchant systems.

Platform And Tooling Integrations

Vindi states compatibility with platforms such as Wake, Shopify, VTEX, and WooCommerce, and also highlights “more than 100 integrations” across software, APIs, ERPs, and e-commerce platforms. The integration positioning includes operational connections such as invoice issuance (notas fiscais), reconciliation, and antifraud tooling.

Security And Compliance

Security and card data protection are central to Vindi’s positioning for merchants that handle recurring billing and card-on-file flows.

Key elements emphasized by Vindi include:

  • PCI compliance (PCI DSS), referenced as a certification supporting card data protection
  • Tokenization of card data
  • Antifraud mechanisms
  • Security measures described for gateway use cases, including encryption, PCI-DSS alignment, multifactor authentication, fraud analysis, and tokenization

Vindi also provides PCI-related materials and references to PCI DSS attestation documents as part of its contracts and policies area for online sales.

Pricing Model And Settlement Timing

Vindi presents pricing as a combination of plan-based platform access (especially for recurring billing) and method-based transaction fees (especially for online payments).

Recurring Platform Plans

Vindi lists recurring platform plans including Essential (R$299 per month) and higher tiers such as Pro, Premium, and Corporate, which introduce additional operational capabilities like API-driven automation, team management, onboarding support, and smart routing.

Online Payments Rates And Examples

Vindi publishes example fee and settlement structures for online sales. Examples include:

  • Credit card settlement options tied to different receipt horizons (such as 30 days or 14 days) with published percentage rates
  • Pix settlement described as occurring twice daily at set times, with a percentage fee and a minimum value
  • Boleto settlement described in business days with a fixed fee
  • A per-transaction charge (R$0.35) applied across card, boleto, and Pix

Receivables Anticipation

Vindi describes receivables anticipation options, including “pontual” (requested as needed) and “automática” (automated), with references to receipt timelines such as D+30, D+14, and D+2.

Who Vindi Is Typically A Fit For

Vindi is commonly relevant for merchants with one or more of the following needs:

  • Subscription or recurring billing models that require automation and robust recovery features
  • Businesses that want Pix, boleto, BolePix, and card acceptance under one operational layer
  • E-commerce and marketplace operators that want a transparent checkout plus split payments
  • Merchants that need API-based control, webhooks, and integrations with operational systems
  • Teams that want centralized reporting, dashboards, and operational visibility across payment methods

Vindi also highlights applicability across industries including education, health, fitness, SaaS, aesthetics, subscription clubs, and e-commerce.

Conclusion

Vindi is structured as a payments hub for Brazilian merchants that need both payment acceptance and ongoing billing operations, especially for recurring revenue models. It combines local payment methods like Pix and boleto with card-on-file capabilities such as tokenization and antifraud, and it adds operational tooling aimed at reducing delinquency and improving approval rates through smart retries and card recovery mechanisms. For merchants running subscriptions, hybrid billing, or marketplace-like flows, Vindi’s mix of checkout options, payment links, split payments, and API support makes it a platform worth evaluating against specific integration, cash-flow, and operational automation requirements.

Frequently Asked Questions (FAQs)

What is Vindi?

Vindi is a payments and billing platform focused on online acceptance and recurring charging. It supports subscriptions, payment links, invoicing flows, and split payments for marketplace-style models. It also includes capabilities like tokenization, card updater services, and smart routing to support approval and continuity.

Which payment methods can customers use with Vindi?

Vindi supports cards and Brazilian local methods, including Pix, Boleto, and BolePix. Supported card brands include Visa, Mastercard, American Express, Elo, Hipercard, and Diners Club.

What checkout and billing flows does Vindi support?

Vindi supports payment links, QR code payments (Pix and BolePix), saved cards for faster repeat purchases, recurring billing for subscriptions, invoicing and billing tools, and split payments for marketplaces.

What fees should I expect with Vindi?

Pricing is shown in BRL and combines plan fees with processing fees. Example transaction pricing includes credit card 3.87% (receive in 30 days) or 4.47% (receive in 14 days), Pix 0.95% with a minimum fee (R$1.60), boleto R$2.99, plus R$0.35 per transaction across card, Pix, and boleto.

Which compliance standards does Vindi mention?

Vindi references PCI DSS and provides PCI-related materials as part of its security posture for card payments.

How can developers integrate with Vindi?

Vindi provides a public API with documentation, supports webhooks for event notifications, and references a PHP SDK. This enables merchants to connect payments, billing, and subscription operations to internal systems and apps.

What third-party integrations does Vindi support?

Vindi supports many commerce and platform integrations, including WooCommerce, Shopify, Magento, VTEX, OpenCart, and PrestaShop, plus a broader catalog of connectors for operational workflows.

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