Velpay: What Merchants in Mexico Should Know

Velpay is a Mexico-based payment solution that provides smart point-of-sale terminals and a web and mobile suite to accept card payments with simple pricing and fast settlement. The company emphasizes no terminal cost, no monthly fee, and a flexible commission that can start from 2.5 percent plus VAT, with deposits typically arriving within 24 to 48 business hours to a Mexican bank account.

Core Offer and Who It Is For

Velpay positions itself as a full-service card acceptance provider for brick-and-mortar and mobile merchants across Mexico. Its value proposition focuses on quick onboarding, hardware included, and transparent per-transaction pricing. The company underscores that the terminals are provided at no cost and there is no monthly fee, while the commission is flexible from 2.5 percent plus VAT. For many small and midsize businesses, that removes upfront capex and recurring rental, which can be useful if you are opening new locations or testing new concepts.

Terminals and ways to get paid

Velpay offers three devices so you can match the terminal to your use case:

• Velpay Next: a standalone smart terminal. It runs the Velpay app on-device, supports Wi-Fi connectivity, and lets you take card and cash entries. It can send receipts by print, SMS, or email.

• Velpay Motion: a mobile smart terminal you can carry to the table or to the curb. It does not need to pair to your phone.

• Velpay Go: a compact reader that connects to your iOS or Android device via Bluetooth and uses the Velpay Go app. The company lists OS requirements of Android 4.4 or iOS 9.3.5 or higher. Receipts are sent via SMS or email from the app.

In addition to card present, Velpay supports payment links for remote collection and lets you record cash sales in the terminal for end-of-day reconciliation. That is helpful if you want one register tape and one sales ledger whether a customer taps, dips, swipes, pays by link, or hands over cash.

Accepted brands include Visa, Mastercard, American Express, and meal voucher schemes such as Edenred and Sí Vale.

Onboarding, Requirements, and Support

Velpay states that once documentation is complete and current, activation and delivery of the terminal generally take 1 to 2 weeks. For connectivity, Velpay Next works over Wi-Fi. Velpay Go pairs via Bluetooth to a compatible smartphone running the Velpay Go app, which is available on Google Play and the App Store. You can review daily transactions on the terminal or app and access your full history in the Velpay Assistant web portal. Customer service phone numbers and an email address are published for merchant support.

Fit and Trade-offs to Consider

Best fit: merchants in Mexico that want a quick way to take cards without paying for hardware or monthly rental. Velpay is attractive for food and beverage operators that accept tips, service businesses that want to offer installments, and mobile sellers that need a phone-paired option.

Conclusion

You can request a terminal from Velpay and speak with an advisor via the contact details published on their site. After approval and device delivery, log into assistant.velpay.mx to manage users, configure payment links, and view reporting.