TigerPay

TigerPay
Company: Ora Tiger Technologies LLC.
Company Size: SMB
Ownership: Private, VC-Backed
Headquarter Country: United Arab Emirates
Year Established: 2023
Supported Regions: Middle East
Supported Countries: United Arab Emirates
Industry Focus: Ecommerce
Target Merchant Size: Mid-Market, SMB, Startup
Fee Structure: Custom Per Merchant
Supported Currencies: AED - Emirati Dirham
Transaction Types: Card Not Present, Payment Links, POS Terminal, QR Code Payments
Compliance: AML/KYC Screening
API Accessibility: Not Accessible
Reporting & Onboarding: Online Merchant Portal

TigerPay Overview

TigerPay is a softPOS payment solution that lets merchants accept in-person card payments using a smartphone instead of a traditional terminal. With TigerPay, an NFC-enabled Android phone becomes a virtual POS, so couriers, market stalls, pop-ups, and field teams can take card payments on the spot with no extra hardware to buy. Getting started is positioned as fast: download the app, complete KYC, and begin accepting tap-to-pay transactions.

What TigerPay offers

App-based POS with zero hardware to buy

TigerPay highlights an app-only setup. Merchants run the TigerPay app on an NFC-enabled Android device to accept cards in person. The proposition emphasizes no upfront hardware cost and an easy way to replace bulky card terminals.

TigerPay also provides mobile-first messaging like “Safe and Secure” and “no hidden charges,” and positions the app as an mPOS alternative for small and growing businesses.

Card-on-delivery and on-the-go acceptance

A key use case promoted by TigerPay is card-on-delivery. If you run deliveries or mobile services and want to stop handling cash, TigerPay suggests equipping drivers or staff with the app so customers can pay by card at the door. The service also speaks to pop-ups, roadshows, and other on-the-go scenarios where carrying terminals is impractical.

Reporting tools and a merchant portal

TigerPay references “powerful reporting tools” to help merchants track activity. There is also a dedicated merchant sign-in portal for account access and management.

Available on Android and iOS

The TigerPay app is listed on both Google Play and the Apple App Store. The store listings describe the core promise of turning a smartphone into a virtual POS after KYC is complete.

How TigerPay works

In-person card acceptance from a phone

With an NFC-enabled Android phone, your team can accept card payments in person. The flow promoted by TigerPay is: install the app, complete KYC, and start taking tap payments. This removes the need to buy or maintain traditional POS terminals.

Onboarding and required documents

TigerPay provides a merchant onboarding form that collects business details and documentation for its SoftPOS. The online form asks for company information, expected volume, business activity, a trade license, a business IBAN with bank proof, and shareholder Emirates ID. These elements indicate a KYC and business verification process before activation.

Security, compliance, and networks

TigerPay explains that it uses personal data for AML and KYC obligations and for fraud monitoring and prevention. The Terms of Service refer to support for card networks such as Visa, Mastercard, American Express, Discover, JCB, Diners Club, and UnionPay through payment method partners. They also describe secure customer authentication and electronic receipts.

Processing partners and payouts

TigerPay states it is a technology platform and that funds are handled by connected processors. The Terms specifically reference PayBy (AstraTech) and other payment processors, as well as payout rules, a payout threshold concept, and potential FX conversion with an additional fee where applicable.

Who TigerPay is for

Mobile, delivery, and field-based businesses

If your business needs to accept cards wherever your customers are, TigerPay’s app-based model is a fit. Typical scenarios include delivery fleets that want to offer card-on-delivery, tradespeople collecting payment after a job, festival or market vendors, and pop-up retail teams that need a simple way to take cards without lugging equipment.

Startups and SMBs that want low upfront costs

New and growing merchants often hesitate to invest in terminals. TigerPay positions itself for exactly that case by highlighting zero hardware cost and an app-only rollout that can scale from one phone to many virtual terminals as your team grows.

Key product notes and policies

Account and service scope

Only legitimate businesses and sole proprietors are eligible to open an account, and the services are for commercial transactions with your customers. TigerPay may request additional information to verify identity, ownership, and business activity during and after onboarding.

Fees and changes

TigerPay’s Terms mention that services are provided at the rates described on a pricing page and that fees are exclusive of VAT. TigerPay may revise fees with at least seven days’ notice where required. Specific price points or plans are not listed on the public pages reviewed, so merchants should consult TigerPay directly for fee details.

Chargebacks, reserves, and thresholds

The Terms outline TigerPay’s rights related to reserves, chargebacks, payout delays, and transaction limits if risk thresholds are exceeded. The document also mentions a payout threshold and possible FX conversion for settlements depending on currency choices.

Receipts and SCA

Merchants are responsible for providing receipts, and TigerPay offers the option to send them electronically. The Terms reference secure customer authentication for transactions where required.

Things to consider before you apply

  • Device requirements
    Compatibility is specified for NFC-enabled Android smartphones for in-person acceptance. While the iOS listing exists, the service highlights Android NFC as the main requirement.

  • Fees, VAT, and potential changes
    TigerPay’s Terms indicate fees are exclusive of VAT and may change with notice. Align your margins and pricing with any processing fees and FX fees that may apply to your settlements.

  • Payout rules and third-party processors
    Funds flow through TigerPay’s payment partners, including PayBy (AstraTech) or others. Review payout schedules and thresholds with TigerPay so your cash flow plan is accurate.

  • Risk and compliance
    As with any provider, you should confirm supported categories, countries, and compliance requirements. TigerPay’s legal pages describe AML, KYC, and fraud monitoring activities that apply to merchants and their transactions.

Conclusion

If your priority is to accept card payments without buying terminals, TigerPay provides an app-first route to in-person acceptance that can be deployed across drivers and staff. The card-on-delivery positioning is clear, and the merchant portal plus reporting suggests a centralized view of activity.

TigerPay: Frequently Asked Questions (FAQs)

What is TigerPay?

TigerPay is a softPOS mobile payment app that turns NFC-enabled smartphones into virtual POS terminals, allowing merchants to accept card payments without traditional hardware.

How does TigerPay work?

Merchants download the TigerPay app, complete the KYC process, and can then accept tap-to-pay card transactions directly on their NFC-enabled Android devices. A merchant portal is available for account management and reporting.

Who can use TigerPay?

TigerPay is designed for businesses, startups, and entrepreneurs who need mobile card acceptance, including delivery services, pop-up shops, market vendors, and field-based teams.

Does TigerPay require extra hardware?

No, TigerPay does not require external terminals. Payments are processed directly through an NFC-enabled smartphone using the TigerPay app.

Is TigerPay available on iOS and Android?

Yes, the TigerPay app is available for both Android and iOS devices. However, for tap-to-pay transactions, an NFC-enabled Android device is required.

What documents are needed to set up TigerPay?

Merchants must provide business information, a trade license, proof of bank account (IBAN), expected transaction volumes, and shareholder identification to complete the KYC process.

Does TigerPay support major card networks?

Yes, TigerPay supports Visa, Mastercard, American Express, Discover, JCB, Diners Club, and UnionPay through its payment partners.

How does TigerPay handle payouts?

Payouts are processed through TigerPay’s payment partners, including PayBy (AstraTech). The Terms mention payout thresholds, schedules, and possible FX conversion fees depending on the settlement currency.

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