Soulpay

Soulpay
Company: Soulpay Solucoes de Pagamentos Ltda
Company Size: SMB
Ownership: Private, Subsidiary
Headquarter Country: Brazil
Year Established: 2015
Supported Regions: South America
Supported Countries: Brazil
Industry Focus: Eating & Drinking Places, Petrol & C-Store, Retail
Target Merchant Size: Mid-Market, SMB
Fee Structure: Custom Per Merchant
Supported Currencies: BRL - Brazilian Real
Transaction Types: ACH/Bank Transfer, Card Not Present, Card Present, POS Terminal, QR Code Payments
Risk Management: Fraud Prevention
API Accessibility: Not Accessible
Reporting & Onboarding: Online Merchant Portal

Overview: What is Soulpay and Who is It For

Soulpay is a Brazil-based payments provider that offers point-of-sale devices for in-person transactions, online payment solutions, and receivables financing to help merchants manage cash flow. The company positions itself as more than a card machine supplier; Soulpay describes its offering as an integrated financial platform that supports payment acceptance, management, and receivables anticipation for growing businesses.

Soulpay publicly emphasizes three pillars that matter to merchants:

  1. In-person payments with its lineup of POS terminals (Soulpay Flex, Soulpay Pro, and Soulpay Ultra).

  2. Online payments to support e-commerce transactions.

  3. Receivables anticipation so merchants can bring forward settlement of future card sales and improve working capital.

Soulpay is part of ViaInvest, a broader financial group with products that span credit, payments, and digital services. That connection is visible across the site’s navigation and footer, which link to ViaInvest properties and list shared contact details, including a São Paulo address and central phone number.

What Soulpay does in simple terms

  • Accept payments anywhere: Soulpay’s POS machines are built for quick, secure, and versatile in-person acceptance and explicitly highlight support for multiple brands and methods, including debit, credit, NFC tap, Pix, QR code, and vouchers.

  • Sell online: The company says it offers robust platforms for e-commerce, indicating a focus on secure and practical online transactions, though implementation specifics are not detailed on public pages.

  • Advance your receivables: Soulpay states you can anticipate card receivables through its portal to improve cash flow, with a process described as simple and fast.

  • Manage sales and cash flow from one place: You can monitor sales in real time, manage receivables, request anticipations, and access detailed reports via the portal and app.

  • Rely on a group structure: The company sits within ViaInvest’s ecosystem, which underscores an integrated financial approach.

In-person payments with Soulpay devices

Soulpay’s POS lineup is presented as three families, each tailored to specific operational needs.

Soulpay Flex

Positioning: Light and mobile for selling wherever the customer is.

Highlighted features: luminous keypad, guaranteed connectivity, printed receipt.

Use cases: couriers, pop-up shops, delivery handoffs, mobile service providers, and any business that needs mobility plus printed proof of payment.

Soulpay Pro

Positioning: Efficient integration for busier counters that connect with management tools.

Highlighted features: compatibility with management applications, flexible receipts, advanced connectivity.

Use cases: stores and restaurants that plug the terminal into a POS or ERP workflow and need stronger connectivity options and receipt formats.

Soulpay Ultra

Positioning: An all-in-one, more intelligent terminal.

Highlighted features: total connectivity, smart management, versatile receipts.

Use cases: higher throughput environments and multi-lane retail that want more performance, analytics via portal, and receipt flexibility.

Across all devices, Soulpay underscores security and efficiency for fast checkout and customer trust. The homepage copy calls out multiple card brands acceptance and a focus on reliability in day-to-day retail operations.

Accepted Payment Methods

Soulpay states its machines accept a wide range of methods, including:

  • Debit

  • Credit

  • Contactless via NFC

  • Pix

  • QR code

  • Vouchers

The variety is useful for conversion at the point of sale, especially given Pix’s popularity and the rise of tap-to-pay habits in Brazil. The company calls out this versatility explicitly as a way to meet diverse customer preferences.

Online Payments

Soulpay highlights online sales among its solutions and describes the e-commerce offering as a robust platform that is secure and practical for each transaction. While detailed developer documentation is not publicly linked from the pages reviewed, the positioning indicates an offering for merchants who need to accept payments in their online store and want those flows to be part of the same receivables and reporting environment they use for in-person sales.

Receivables Anticipation

For many merchants, liquidity is as important as authorization rates. Soulpay explicitly promotes antecipação de recebíveis, stating you can access today the value of future sales to improve cash flow. Requests can be made directly in the portal, and the company describes the experience as quick and straightforward.

Merchant Portal and App

Soulpay points to real-time sales visibility and receivables controls via its portal and app, including abilities to:

  • View sales

  • Manage receivables

  • Request anticipations

  • Access detailed reports for financial management

The company presents this as a way to keep control of your payments operation and cash cycle from a single interface.

Technology and Fraud Prevention

Soulpay emphasizes advanced technology, including contactless, Pix, and QR code, and mentions a state-of-the-art antifraud system. While the company does not publicly list specific certifications or vendors on the pages reviewed, the message is clear: fraud controls are a core component of the platform. For a merchant, this matters most for online transactions and in any high-ticket environment where false positives and chargebacks can be costly.

Support and Service

Soulpay underscores dedicated support and the idea of being a partner for growth. Practically, you can reach out via phone, WhatsApp, and email, and the company provides a customer area for account access. If you are evaluating Soulpay, start with the contact form that asks for company details, monthly revenue band, number of employees, and whether you need online or in-person solutions, so the team can tailor a proposal.

Who Should Consider Soulpay

Based on its public positioning:

  • Brick-and-mortar retailers who need reliable terminals with printed receipts and a range of acceptance methods.

  • Mobile sellers and services that prioritize portability and always-on connectivity.

  • Omnichannel merchants who want a single provider across in-store and online, with unified receivables management.

  • Businesses focused on cash flow that will actively use receivables anticipation and want those requests handled in the same portal as sales reporting.

Conclusion

If your business needs versatile in-store acceptance, is exploring omnichannel growth, and values working-capital flexibility through receivables anticipation, Soulpay’s positioning aligns with those priorities. The company markets itself as a partner rather than a device vendor, with an emphasis on security, antifraud, and support, plus the ViaInvest group footprint as a backdrop.

Soulpay: Frequently Asked Questions (FAQs)

What is Soulpay?

Soulpay is a Brazil-based payments provider that offers point of sale devices, online payments, and receivables anticipation for merchants. It is part of the ViaInvest group.

Which payment methods does Soulpay support?

Soulpay supports debit, credit, NFC tap, Pix, QR code, and vouchers on its devices.

Does Soulpay offer e-commerce payments?

Yes. Soulpay presents an online payments platform for e-commerce. Contact Soulpay to confirm the integration path for your store.

Does Soulpay publish standard pricing or monthly fees?

No. Soulpay states pricing is customized per merchant and proposals are prepared case by case.

Can I anticipate receivables with Soulpay?

Yes. Merchants can request receivables anticipation in the portal to bring forward future card sales and improve cash flow.

Which Soulpay POS device should I choose?

Choose Flex for mobility with printed receipts, Pro for integrated counters, and Ultra for full connectivity and smart management.

Can I manage sales and reports online?

Yes. Through the merchant portal and app you can view sales in real time, manage receivables, request anticipation, and access detailed reports.

Is Soulpay a subacquirer or a full acquirer?

Soulpay operates as a subacquirer that partners with a principal acquirer to route and settle card transactions in Brazil.

How do I start using Soulpay?

Submit your details on the site, speak with a representative to tailor devices and pricing, then get portal access and go live.

How can I contact Soulpay?

Use the website contact form or the listed phone, WhatsApp, and email channels.

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