Sinopay
Sinopay Payment Services Overview
Sinopay is a Singapore-based payment service provider offering payment acceptance solutions for merchants operating in physical and digital environments. The Sinopay ecosystem focuses on point-of-sale infrastructure, omni-channel payment acceptance, and regional payment connectivity, with a strong operational presence in Southeast Asia. Sinopay supports merchants that require integrated POS terminals, card and mobile wallet acceptance, and centralized transaction management across in-store and online channels.
Founded in 2004, Sinopay has built its services around payment hardware, acquiring connectivity, and merchant-facing platforms designed to support both small businesses and multi-location retail chains. Its payment acceptance services are delivered through Sinopay and its payment arm, BP Payment, which provides payment gateway and POS-related services in Singapore and Malaysia.
Company Background And Market Position
Sinopay was established in Singapore and continues to operate primarily within Asian markets. The company positions itself as a payment infrastructure provider rather than a pure online gateway, with a strong emphasis on physical retail payments, terminal deployment, and omni-payment enablement.
Sinopay serves merchants in industries that rely on card-present transactions and hybrid payment models, including retail and ecommerce. The company highlights long-term partnerships with global payment networks and regional wallet providers, indicating a focus on interoperability and acceptance breadth rather than proprietary closed-loop systems.
Key company characteristics include:
- Headquarters located in Singapore
- Operations expanded to Malaysia
- Focus on payment acceptance infrastructure
- Strong emphasis on POS terminals and merchant platforms
Employee count, revenue figures, and ownership structure are not publicly disclosed.
Payment Acceptance Channels
Sinopay supports multiple payment acceptance channels that allow merchants to collect payments across physical and digital touchpoints. The platform is structured to enable unified acceptance across different environments.
Supported channels include:
- POS terminals for in-store and card-present transactions
- Online payment acceptance via web-based checkout
- In-app payment acceptance for mobile commerce use cases
The provider does not explicitly describe support for mail order or telephone order transactions, virtual terminals, or unattended payment environments.
Supported Payment Types
Sinopay supports widely adopted consumer payment instruments, with a primary focus on card-based and wallet-based payments.
Supported payment types include:
- Debit and credit cards
- Digital wallets and mobile payments
Bank transfers, real-time payment rails, buy now pay later products, cryptocurrency payments, vouchers, or cash management tools are not explicitly described as part of Sinopay’s payment acceptance stack.
Supported Payment Networks And Wallets
Sinopay maintains acceptance connectivity with major international card networks and widely used Asian digital wallets. These integrations enable merchants to accept payments from both local and international customers.
Supported brands and schemes include:
- Visa
- Mastercard
- JCB
- UnionPay
- Alipay
- WeChat Pay
Checkout And Billing Capabilities
Sinopay’s public materials focus primarily on payment acceptance and transaction processing rather than advanced billing logic. There is no explicit confirmation of support for:
- Payment links
- Subscription billing or recurring payments
- Invoicing tools
- Marketplace or split payment models
- One-click or stored card functionality
As a result, checkout and billing flows beyond standard payment acceptance remain unspecified.
Platform Capabilities
Sinopay emphasizes operational reliability, transaction visibility, and security compliance rather than advanced orchestration or customization features.
Confirmed platform capabilities include:
- Centralized merchant platform for transaction monitoring
- Payment processing through certified POS terminals
- Support for digital wallet acceptance
Security And Compliance
Sinopay states compliance with the Payment Card Industry Data Security Standard. PCI DSS certification is referenced as part of the company’s operational framework, supporting secure handling of cardholder data.
POS Hardware And Terminal Integrations
A core strength of Sinopay lies in its POS hardware ecosystem. The company supports integrations with established terminal manufacturers, enabling deployment across different retail environments.
Supported terminal brands include:
- PAX
- Ingenico
- Newland
- LANDI
This focus makes Sinopay particularly relevant for merchants with physical retail operations or multi-store deployments.
Industry Focus And Merchant Profile
Sinopay positions its services as suitable for a broad range of merchants, from small businesses to large multi-store retail chains. Industry references focus primarily on retail and commerce-related use cases.
Conclusion
Sinopay is a payment service provider focused on omni-channel payment acceptance with a strong emphasis on POS terminals and retail payment infrastructure. Its services are centered on card and wallet acceptance, PCI DSS compliance, and operational support for merchants in Singapore and Malaysia. Sinopay’s strengths lie in hardware integrations, regional wallet support, and in-store payment enablement rather than advanced API-driven payment orchestration or global acquiring.
For merchants seeking a payment provider with physical retail capabilities and established acceptance of major card schemes and Asian digital wallets, Sinopay represents a structured, infrastructure-oriented option within its regional footprint.
Frequently Asked Questions (FAQs)
What payment methods can customers use with Sinopay?
Sinopay supports card payments and digital wallets. Supported brands and schemes include Visa, Mastercard, JCB, UnionPay, Alipay, WeChat Pay, DuitNow, and multiple Malaysian banks (for example Maybank, CIMB, RHB, UOB, OCBC, Affin Bank).
What currencies does Sinopay support?
Sinopay lists support for MYR and SGD.
Which countries does Sinopay serve?
Singapore and Malaysia.
What customer support options does Sinopay offer?
Sinopay offers 24/7 support, email support, and phone support.