Sinopay

Sinopay
Company: Sinopay (Singapore) Private Limited
Employees: 11–50 Employees
Company Size: SMB
Ownership: Private
Headquarter Country: Singapore,
Year Established: 2004,
Supported Regions: Asia
Supported Countries: Malaysia, Singapore,
Industry Focus: Ecommerce, Retail
Annual Revenue (USD): 1,400,000
Total Transactions: 13,000,000
Total Merchants: 46,000
Target Merchant Size: Startup, SMB, Mid-Market, Enterprise
Fee Structure: Custom Per Merchant
Supported Currencies: MYR, SGD,
Acceptance Channels: In-Store (POS), Online (Web), In-App (mCommerce)
Payment Types: Cards, Digital Wallets
Supported Payment Methods: Affin Bank, Alipay, CIMB, DuitNow, Japan Credit Bureau (JCB), Mastercard, Maybank, OCBC, RHB Bank, UnionPay, UOB, Visa, WeChat Pay,
Compliance: PCI DSS, AML/KYC Screening
Risk Management: Fraud Prevention
API Accessibility: Not Accessible
Reporting: Online Merchant Portal
Customer Support: 24/7 Support, Email Support, Phone Support

Sinopay Payment Services Overview

Sinopay is a Singapore-based payment service provider offering payment acceptance solutions for merchants operating in physical and digital environments. The Sinopay ecosystem focuses on point-of-sale infrastructure, omni-channel payment acceptance, and regional payment connectivity, with a strong operational presence in Southeast Asia. Sinopay supports merchants that require integrated POS terminals, card and mobile wallet acceptance, and centralized transaction management across in-store and online channels.

Founded in 2004, Sinopay has built its services around payment hardware, acquiring connectivity, and merchant-facing platforms designed to support both small businesses and multi-location retail chains. Its payment acceptance services are delivered through Sinopay and its payment arm, BP Payment, which provides payment gateway and POS-related services in Singapore and Malaysia.

Company Background And Market Position

Sinopay was established in Singapore and continues to operate primarily within Asian markets. The company positions itself as a payment infrastructure provider rather than a pure online gateway, with a strong emphasis on physical retail payments, terminal deployment, and omni-payment enablement.

Sinopay serves merchants in industries that rely on card-present transactions and hybrid payment models, including retail and ecommerce. The company highlights long-term partnerships with global payment networks and regional wallet providers, indicating a focus on interoperability and acceptance breadth rather than proprietary closed-loop systems.

Key company characteristics include:

  • Headquarters located in Singapore
  • Operations expanded to Malaysia
  • Focus on payment acceptance infrastructure
  • Strong emphasis on POS terminals and merchant platforms

Employee count, revenue figures, and ownership structure are not publicly disclosed.

Payment Acceptance Channels

Sinopay supports multiple payment acceptance channels that allow merchants to collect payments across physical and digital touchpoints. The platform is structured to enable unified acceptance across different environments.

Supported channels include:

  • POS terminals for in-store and card-present transactions
  • Online payment acceptance via web-based checkout
  • In-app payment acceptance for mobile commerce use cases

The provider does not explicitly describe support for mail order or telephone order transactions, virtual terminals, or unattended payment environments.

Supported Payment Types

Sinopay supports widely adopted consumer payment instruments, with a primary focus on card-based and wallet-based payments.

Supported payment types include:

  • Debit and credit cards
  • Digital wallets and mobile payments

Bank transfers, real-time payment rails, buy now pay later products, cryptocurrency payments, vouchers, or cash management tools are not explicitly described as part of Sinopay’s payment acceptance stack.

Supported Payment Networks And Wallets

Sinopay maintains acceptance connectivity with major international card networks and widely used Asian digital wallets. These integrations enable merchants to accept payments from both local and international customers.

Supported brands and schemes include:

  • Visa
  • Mastercard
  • JCB
  • UnionPay
  • Alipay
  • WeChat Pay

Checkout And Billing Capabilities

Sinopay’s public materials focus primarily on payment acceptance and transaction processing rather than advanced billing logic. There is no explicit confirmation of support for:

  • Payment links
  • Subscription billing or recurring payments
  • Invoicing tools
  • Marketplace or split payment models
  • One-click or stored card functionality

As a result, checkout and billing flows beyond standard payment acceptance remain unspecified.

Platform Capabilities

Sinopay emphasizes operational reliability, transaction visibility, and security compliance rather than advanced orchestration or customization features.

Confirmed platform capabilities include:

  • Centralized merchant platform for transaction monitoring
  • Payment processing through certified POS terminals
  • Support for digital wallet acceptance

Security And Compliance

Sinopay states compliance with the Payment Card Industry Data Security Standard. PCI DSS certification is referenced as part of the company’s operational framework, supporting secure handling of cardholder data.

POS Hardware And Terminal Integrations

A core strength of Sinopay lies in its POS hardware ecosystem. The company supports integrations with established terminal manufacturers, enabling deployment across different retail environments.

Supported terminal brands include:

  • PAX
  • Ingenico
  • Newland
  • LANDI

This focus makes Sinopay particularly relevant for merchants with physical retail operations or multi-store deployments.

Industry Focus And Merchant Profile

Sinopay positions its services as suitable for a broad range of merchants, from small businesses to large multi-store retail chains. Industry references focus primarily on retail and commerce-related use cases.

Conclusion

Sinopay is a payment service provider focused on omni-channel payment acceptance with a strong emphasis on POS terminals and retail payment infrastructure. Its services are centered on card and wallet acceptance, PCI DSS compliance, and operational support for merchants in Singapore and Malaysia. Sinopay’s strengths lie in hardware integrations, regional wallet support, and in-store payment enablement rather than advanced API-driven payment orchestration or global acquiring.

For merchants seeking a payment provider with physical retail capabilities and established acceptance of major card schemes and Asian digital wallets, Sinopay represents a structured, infrastructure-oriented option within its regional footprint.

Frequently Asked Questions (FAQs)

What payment methods can customers use with Sinopay?

Sinopay supports card payments and digital wallets. Supported brands and schemes include Visa, Mastercard, JCB, UnionPay, Alipay, WeChat Pay, DuitNow, and multiple Malaysian banks (for example Maybank, CIMB, RHB, UOB, OCBC, Affin Bank).

What currencies does Sinopay support?

Sinopay lists support for MYR and SGD.

Which countries does Sinopay serve?

Singapore and Malaysia.

What customer support options does Sinopay offer?

Sinopay offers 24/7 support, email support, and phone support.

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