Red Dot Payment

Red Dot Payment: Merchant Payment Acceptance Overview

Red Dot Payment is a payment services provider that offers online payment acceptance and related tools for merchants across Asia, including a secure payment gateway and additional solutions for invoicing and quick online selling. Red Dot Payment was founded in 2011 and is headquartered in Singapore, with operations listed across multiple APAC locations. It is positioned as part of the PayU family and emphasizes PCI DSS Level 1 compliance and support for 3D Secure payments.

Company Snapshot

Red Dot Payment describes itself as an online payment company providing a suite of payment solutions and e-commerce expertise to businesses of all sizes across Asia, supported by its headquarters in Singapore and offices in Thailand, Indonesia, and Australia. It also lists Taiwan among its APAC service locations.

The company states it is a PCI DSS compliant service provider with the highest level of PCI DSS accreditation (Level 1). It also presents itself as supporting both global and local transactions and highlights that it has handled “millions of transactions” across the globe.

Red Dot Payment lists current availability in the following countries:

• China
• Hong Kong
• Malaysia
• Philippines
• Maldives
• Japan
• Sri Lanka
• Vietnam
• South Korea

Core Payment Acceptance Solutions

RDP Connect Payment Gateway

RDP Connect is positioned as Red Dot Payment’s core payment gateway offering for online payment acceptance. It is presented as a secure payment gateway for receiving online payments “from anywhere in the world,” with the ability to integrate payments into a merchant’s software platform or website.

Key functional themes highlighted for RDP Connect include:

• Security positioning tied to PCI DSS compliance and support for 3D Secure payments
• A “local” orientation for serving customers in Asia through a wide network of payment options
• A “global” orientation for accepting multiple international payment methods through a single platform
• Transaction checking and reporting functionality for e-commerce management

E-Invoicing And Payment Collection (InstanCollect)

Red Dot Payment positions an e-invoicing and payment collection workflow within its solutions stack. In its hotel-focused materials, it describes a process for creating an electronic invoice to request payment from customers, performed through a merchant portal in a few steps. This is presented as a way to digitize payment collection and support secure credit card payment processing.

Quick Online Selling Via Microsite (InstanPay)

RDP InstanPay is positioned as a microsite-based approach to start selling online and accept customer payments. Use cases described include:

• Creating a one-time sale event or a simple e-commerce site
• Accepting payments for offline events such as exhibitions, trade shows, and roadshows (with the payment still completed online through the microsite)

Hospitality-Specific Payment Workflows

Red Dot Payment includes a dedicated “Hotel Solutions” offering and describes itself as a preferred payment partner for over 300 hotels globally:

• Support for hospitality clients via partnerships with major international booking engine providers and global acquirers (described in the hotel materials)
• Real-time notifications on payment status for immediate reservation confirmation (as described for RDP Connect in the hotel context)
• A web-based backend portal (referenced as InstanPanel and InstanReport) for transaction details, sales, and net revenue visibility

Supported Payment Methods

Red Dot Payment publishes a payment methods list that includes card networks, digital wallets, and a wide range of alternative payment methods used across APAC markets. The site categorizes these as credit and debit cards or APMs (alternative payment methods) and includes shopper-country coverage per method.

Examples of methods explicitly listed include:

• Card Schemes (Credit And Debit Cards)
• Visa
• Mastercard
• American Express (available for specified APAC shopper countries on the site)
• JCB (available for specified APAC shopper countries on the site)
• Diners Club (available for specified APAC shopper countries on the site)
• Maestro
• Visa Electron

Digital Wallets And Global Methods:

• Apple Pay
• Google Pay
• PayPal

APMs And Local Payment Options:

• Alipay
• WeChat Pay
• PayNow (Singapore)
• SGQR (Singapore)
• PromptPay (Thailand)
• Atome
• Grab Pay
• DBS PayLah! (Singapore)
• DuitNow (Malaysia)
• Touch ‘n Go (Malaysia)
• Kakao Pay, Naver Pay, PayCo (Korea)
• Line Pay (Taiwan)
• GCash and Maya (Philippines)
• Boost (Malaysia)
• DANA, OVO, LinkAja!, Alfamart, and multiple Indonesian bank virtual accounts (Indonesia)

This catalog suggests a focus on serving both international card-based payments and regionally relevant APM rails across Asia.

Merchant Account Setup And Operational Notes

The payment gateway setup can be done in 3 working days, excluding the bank application process, and that timing can depend on the complexity of customization services required for the merchant’s e-commerce.

For physical retail card-present acceptance, the company does not supply card terminals for a physical shop.

Reporting And Merchant Visibility

Red Dot Payment emphasizes visibility and reporting as part of the merchant experience:

• RDP Connect is described as offering transaction checking and reporting functionality.
• The hospitality backend portal is described as providing transaction details alongside sales and net revenue views.

Risk, Security, And Compliance Positioning

Red Dot Payment explicitly states PCI DSS compliance and references PCI DSS Level 1 in both company-level and solution-level contexts. It also explicitly references supporting 3D Secure payments within its payment gateway security positioning.

Conclusion

Red Dot Payment presents a merchant-focused payment acceptance offering centered on online payments, with a primary payment gateway (RDP Connect) and complementary solutions for invoicing and fast online selling via microsite. Its materials emphasize coverage across Asia with a catalog of global card schemes and APAC payment methods, along with customization of the payment experience, reporting visibility, and hospitality-oriented workflows. From a compliance and operational standpoint, the provider positions itself as PCI DSS Level 1 compliant, supports 3D Secure payments, and describes merchant due diligence and controls for fraud, chargebacks, and payout handling within its contractual terms.