Plux

Plux Overview For Merchants

Plux is an Ecuadorian payment platform designed to help businesses accept online payments with minimal friction. Merchants can integrate a payment button into websites or apps, generate payment links and QR codes for social and conversational commerce, and manage transactions through a dedicated merchant portal. Plux positions itself for ecommerce and sellers that transact via WhatsApp, Instagram, and other social channels. This overview explains what Plux offers, how it integrates, security measures, and where it fits in a merchant’s payments stack.

What Is Plux

Plux is a digital payments solution that provides a web checkout button plus link and QR collection tools that do not require a traditional POS terminal. The product is accessible through a merchant login portal and is supported by public resources and tutorials that cover integrations and usage. Plux also operates a consumer-facing wallet app, which can complement card acceptance in supported use cases.

Core Capabilities

Payment Button For Websites And Apps

Plux offers a payment button that merchants can add to ecommerce sites and mobile apps to collect card payments through Plux’s hosted flow. The approach reduces PCI scope for merchants and simplifies implementation compared with building a full custom checkout.

Payment Links And QR For Social And Messaging

Payment links and QR codes can be generated in the Plux environment and shared through WhatsApp, social networks, email, or SMS. This supports conversational commerce, invoice-like scenarios, and remote collection when the customer is not on a traditional checkout page.

International Payment Service

Plux’s product materials reference an international payments service, indicating support for accepting payments made with internationally issued cards. This is useful for Ecuador-based businesses selling to foreign cardholders online.

Dedicated Merchant Portal

Merchants access their account via a secure portal to manage charges, configure payment methods, and review transaction activity. This centralizes operations and decouples daily tasks from the codebase once the integration is live.

Channels And Use Cases

Ecommerce

For online stores, the payment button can be embedded within popular ecommerce platforms. Resources and tutorials indicate that Plux supports plugin and API-based integrations, enabling fast setup for standard carts and the flexibility to customize for advanced flows.

Social And Conversational Commerce

Many Ecuadorian sellers take orders in messaging apps or on social networks. Links and QR codes allow merchants to request payment securely without redirecting buyers through a bespoke website checkout. This is well-suited to small businesses, service providers, and sellers running campaign-based offers on Instagram or Facebook.

Remote And On-The-Go Payments

QR codes help merchants collect on delivery, at pop-ups, or during events without a traditional card terminal. Customers scan and complete payment through the Plux flow.

Payment Methods And Customer Experience

Plux supports card payments through its hosted checkout. In addition, Plux operates a consumer wallet app that enables end customers to store balance and pay at participating merchants. For sellers, this means you can accept cards by default and, where appropriate, enable Plux wallet payments to reduce friction for repeat customers already enrolled in the app.

From a UX perspective, Plux’s payment link and QR experiences are designed to work across mobile and desktop. This is helpful in cases where buyers receive a link in a chat thread and complete the transaction on a smartphone.

Security And Compliance

Plux publicly communicates adherence to payment security best practices. Product resources reference PCI DSS certification and the use of 3-D Secure 2.0 for cardholder authentication. When the payment button is used, sensitive card data is handled by Plux’s secure pages, which reduces a merchant’s direct exposure to cardholder data. As with any PSP, merchants remain responsible for secure handling of their own systems, accounts, and any customer data they control.

Integration Options

Plugins And Tutorials

Plux provides implementation resources, including tutorials that demonstrate how to add the payment button to ecommerce platforms and content management systems. This approach is helpful for teams that want to deploy quickly without deep engineering effort.

API For Custom Flows

For developers who need to build tailored experiences, Plux exposes API-based integration options. Typical use cases include headless commerce front ends, mobile apps, bespoke order flows, and back office automations such as reconciling payment status to ERP or OMS systems.

Testing And Go-Live

Integration materials and tutorials outline step-by-step configuration, then merchant operations continue in the Plux portal. Teams should validate test transactions, review 3-D Secure behavior, and confirm notification webhooks, if used, before turning on production traffic.

Onboarding, Support, And Operations

Plux provides a merchant login portal for ongoing operations and a contact channel for support. Documentation and how-to content are available on the resources pages, including answers to common merchant questions and links to tutorials. Businesses can engage Plux directly for assistance with integration, platform selection, and operational setup.

Pricing And Plans

Public-facing product pages indicate plan options. However, Plux does not publish detailed pricing tables broadly, and fees may vary by business profile, industry, and volume. Merchants should request a proposal aligned to their risk category, expected authorization rates, and settlement preferences.

Settlements And Reconciliation

While Plux’s public pages do not enumerate settlement schedules or payout currencies in detail, merchants should evaluate the timing of fund availability, settlement reports, and reconciliation exports. A best practice is to confirm payout cadence, fees, refund timing, and dispute workflows during onboarding to ensure alignment with your cash flow and accounting processes.

Risk, Disputes, And Authentication

Plux references 3-D Secure 2.0, which can help reduce fraud and shift liability when authentication is completed successfully. Merchants should determine when to apply 3DS based on their market, basket composition, and fraud profile. It is also important to clarify dispute handling, evidence submission, and timelines for chargebacks with Plux support.

Compliance And Data Protection

Plux publishes terms and a privacy policy describing its data practices. As a controller of customer and order data in your business systems, you should ensure that your own privacy notices, consent flows, and record-keeping align with Ecuadorian and applicable international standards when selling across borders.

When Plux Is A Good Fit

• You sell online in Ecuador and want a straightforward, hosted checkout button for cards.

• You take a significant portion of orders via WhatsApp or social and need reliable payment links and QR codes.

• You prefer an integration path with plugins and tutorials rather than a fully custom payment stack.

• You anticipate buyers with internationally issued cards and require an international payment option.