PinDirect

PinDirect: Overview For Merchants

If you operate in the Netherlands and need a simple way to accept cards and contactless payments, PinDirect offers terminals, configuration, processing, and support in one package.

What PinDirect Offers

PinDirect provides card payment acceptance through a combination of hardware, software, connectivity, and support. The core offer is a ready to use card terminal that arrives configured so you can start taking payments quickly.

Key elements

• Terminals for different use cases – mobile WiFi or 4G terminals, fixed counter devices, and unattended self service units. PinDirect supplies CCV Android terminals and references PAX models for certain setups. Devices are delivered plug and play.

• Contract flexibility – you can buy, rent for short periods, or lease for longer terms.

• Fast start – delivery within roughly 24 hours from stock for standard orders.

• Integration options – simple 2 step integration, OPI based integration, or Cloud Connect, depending on your cash register system and workflow.

• Visibility and control – a customer portal (MyPinDirect) provides access to transaction data and settings.

• Support – Dutch language help resources and a support line for troubleshooting and usage questions.

Hardware: Mobile, Fixed, And Unattended

PinDirect’s hardware catalog focuses on CCV Android terminals in handheld and countertop formats, along with built in systems for self service.

Mobile Terminals

If you need to accept payments on the go, mobile devices operate over WiFi or 4G. These are positioned for markets, deliveries, or service at the table, and are shipped configured so you can begin transacting after network setup.

Fixed Counter Terminals

For fixed points of sale, PinDirect supplies countertop devices and supports cash register integrations ranging from simple to advanced. With an advanced OPI integration, the POS pushes the amount to the terminal automatically, reducing manual keying and reconciliation errors. A 2 step option allows operation even when automation is unavailable.

Unattended Self Service

For vending, parking, charging, and other unstaffed environments, PinDirect offers CCV IM30 and related devices that are robust, water and vandal resistant, support contactless and card, and run on Android for extensibility. These devices are designed for continuous operation in outdoor or semi protected enclosures.

Contract Models: Buy, Rent, Or Lease

PinDirect supports three ways to acquire terminals so you can match cost and flexibility to your use case.

• Buy – own the terminal outright. Devices are delivered plug and play, typically within 24 hours, so you can start the next day after connecting to WiFi, 4G, or Ethernet.

• Rent – for temporary needs such as events, pop ups, renovations, or peak seasons. Rental periods can be as short as a day and extend to a week, month, or year.

• Lease – for long running needs when you prefer to spread costs. In a lease, the terminal remains the property of PinDirect until specific end conditions apply.

PinDirect outlines these choices across product and FAQ pages and sets expectations for ownership in lease scenarios.

Payment Methods And Customer Experience

PinDirect positions its terminals to accept debit cards, credit cards, and contactless wallets. Blog and product content highlight support for smartphones and wearables, and provide guidance for selecting devices that work with Apple Pay and Google Pay where supported by the acquiring setup and device firmware. In unattended contexts, the same contactless and card flows apply.

What this means for you

• Customers can pay with contactless tap or by inserting a card when needed.

• You can enable only the payment options you want to present at the terminal.

• For self service, the device handles the full flow without staff intervention.

Delivery And Go Live

A practical benefit of the PinDirect model is rapid deployment. Standard terminals are in stock and delivered within 24 hours, and configured to be plug and play on arrival. After you power the device and join WiFi, 4G, or a wired network, you begin processing. This is useful when replacing failed hardware, opening temporary locations, or scaling checkout capacity for peak periods.

Integration With Your POS

Your integration pathway should match your workflow and POS capabilities:

• 2 step integration – the POS and terminal communicate via a cashier unit, with an option to enter amounts manually during disruptions.

• OPI integration – the POS sends totals directly to the terminal for a fast, automated flow.

• Cloud Connect – an alternative modern integration that, like OPI, minimizes manual steps.

PinDirect publishes explanations that help you choose between these options based on speed, automation needs, and the scale of your operation.

Reporting And Reconciliation

The MyPinDirect portal provides access to your transactions and helps you review activity across locations or devices. Event focused content notes realtime insight and the ability to configure which payment options are active on your rented or leased terminal. This can simplify end of day procedures and auditing.

Support And Knowledge Resources

PinDirect hosts a support knowledge base with FAQs and manuals and publishes a support phone number for live assistance during business hours. The general contact page lists the main line for sales and service inquiries. For planning and selection, the site includes articles that explain terminal types, integration choices, and buying considerations.

Industry Use Cases

PinDirect illustrates sector specific scenarios:

• Events and fairs – short term rentals with activation of only the payment methods you want to present.

• Hotels – mobile or fixed devices, tip flows, and return pin capabilities, with reporting to analyze transactions.

• Self service – unattended CCV IM30 or IM15 for vending, parking, EV charging, and similar installations.

Compliance And Registration

PinDirect operates under the PinDirect by Cyber & Mason brand. The related entity Cyber & Mason Exploitatie B.V. appears in the public register of De Nederlandsche Bank (DNB) as a payment institution with trade names including Pindirect. You can view the registration details in the DNB online register. For merchants in the Netherlands, this central bank registration is an important baseline check during vendor due diligence.

When PinDirect Fits

Choose PinDirect if you want a Dutch, one vendor approach for terminals, configuration, and support, with fast delivery and a choice of buy, rent, or lease. The range from handheld to unattended covers most retail, hospitality, and self service needs. Where you have an existing POS, the availability of multiple integration paths allows you to balance speed, automation, and resilience.

Conclusion

PinDirect supplies ready to use terminals and support for Netherlands based merchants who want to get live quickly with a local team. If you need mobile, fixed, or unattended acceptance with clear integration choices and a customer portal for visibility, it is a practical option to evaluate.