Paytm

Paytm
Company: Paytm Payments Services Limited
Company Size: Enterprise
Ownership: Private, Subsidiary
Headquarter Country: India
Year Established: 2010
Supported Regions: Asia
Supported Countries: India
Industry Focus: Ecommerce, Software & SaaS, Subscriptions
Total Transactions: 7,200,000,000
Target Merchant Size: Enterprise, Mid-Market, SMB
Setup Fee (USD): 0.00
Monthly Fee (USD): 0.00
Transaction Fee (USD/%): Diners, American Express: 2.99%. All transactions excluding Diners, American Express, international transactions: 1.99%
Fee Structure: Flat Rate, Volume-Based Discount
Supported Currencies: EUR - Euro, GBP - British Pound, INR - Indian Rupee, JPY - Japanese Yen, USD - US Dollar
Transaction Types: Card Not Present, Digital Wallets, mCommerce, Payment Links, QR Code Payments, Recurring Billing, Split Payments
Risk Management: Fraud Prevention
Global Payments: Cross-Border Acquiring, Multi-Currency Support
Developer & Integration: Hosted Payment Page, Web Services API
Mobile SDKs Support: Android SDK, Flutter, iOS SDK, React Native
Onboarding Time: Instant
API Accessibility: Quasi-Public
Reporting & Onboarding: Online Merchant Portal
Third-Party Integrations: AbanteCart, CS-Cart, Drupal, Easy Digital, GlobalLinker, Gravity Forms, Hidden Brains, Joomla, Kare4u Healthcare, Limetray, Magento, Moodle, nopCommerce, OpenCart, OsCommerce, PrestaShop, Shopaccino, Shopify, Shopmatic, Ubercart, UrbanPiper, ViArt, VirtueMart, WHMCS, Wix, WooCommerce, WordPress, WP eCommerce, Zen Cart, Zepo, Zoho

Introduction to Paytm Payment Gateway

Paytm (short for “Pay Through Mobile”) is a flagship financial technology solution offered by One97 Communications, one of India’s most recognized fintech companies. Launched in 2010, Paytm has grown from a simple mobile recharge platform into a vast ecosystem offering a complete suite of financial products. One of its core offerings is the Paytm Payment Gateway, a reliable, feature-rich platform that enables merchants to accept payments online through websites, mobile apps, QR codes, and more.

Serving millions of users and businesses, Paytm facilitates over 600 million transactions every month. Its gateway solution is trusted by both small retailers and large-scale enterprises, making it a go-to option for merchants looking to scale their operations in India and beyond.

Regional Focus and Target Audience

Geographical Reach

  • Primary Market: India (including Tier 1 to Tier 4 cities)

  • Global Acceptance: Supports payments from international cards and allows multi-currency transactions in over 200 countries.

Ideal For:

  • Freelancers and individual service providers

  • E-commerce platforms

  • Subscription-based services

  • Educational institutions and NGOs

  • Large enterprises with high transaction volumes

  • Cross-border merchants targeting Indian consumers

Integration & Developer Tools

Seamless Onboarding

Paytm offers a quick, 100% digital onboarding process with no setup fees. Merchants can begin accepting payments within minutes of registration. The process requires basic documentation such as PAN and a business bank account, with more advanced KYC requirements for higher-tier accounts.

SDKs and Plugins

  • Mobile SDK: A single SDK supports one-tap payments, EMI plans, app invokes, and wallet features.

  • Custom UI SDK: Enables merchants to design their own checkout flow while still using Paytm infrastructure.

  • Plugins Available For: Shopify, WooCommerce, Magento, PrestaShop, Wix, and over 25 other platforms.

Modern Checkout Experience

Paytm’s JavaScript checkout solution is optimized for speed and mobile responsiveness. The deprecated iframe-based flows have been replaced with faster, more secure alternatives that improve conversion rates.

Supported Payment Methods

Paytm offers one of the most comprehensive sets of payment methods in India:

  1. Credit and Debit Cards: Visa, MasterCard, Maestro, American Express, Diners Club, and RuPay

  2. Net Banking: Integration with 50+ Indian banks

  3. UPI: Unified Payments Interface with real-time transfers

  4. Paytm Wallet and Paytm Postpaid: Fast, secure options for Paytm users

  5. EMI Options: Credit card EMIs and cardless EMIs for big-ticket purchases

  6. eNACH and UPI Autopay: Automated recurring billing for subscriptions

  7. Payment Links: Generate and share links for receiving payments instantly

  8. QR Codes: Accept payments from Paytm app users through static or dynamic QR codes

Paytm supports over 100 different payment methods, allowing businesses to cater to a diverse customer base.

Speed, Scalability, and Security

High Performance

  • Transaction Volume: Up to 10,000 transactions per second (TPS)

  • Monthly Throughput: Over 600 million successful transactions

  • Routing Intelligence: Smart routing ensures higher success rates

Security Features

  • PCI DSS Level 1 compliant

  • End-to-end encryption for all transactions

  • Real-time fraud detection and prevention

  • Two-factor authentication (2FA) enabled by default

Settlements and Refund Policies

Fast Settlements

  • T+1 Settlements for most transactions

  • Instant Settlements available for eligible merchants, even on weekends and public holidays

Refund Options

  • Instant Refunds via dashboard or API

  • Partial Refunds supported

  • Automated Status Tracking to monitor refund lifecycle

Paytm’s refund process is both fast and transparent, designed to improve the customer experience while maintaining operational control for merchants.

Dashboard and Analytics Tools

Paytm’s intuitive dashboard enables businesses to:

  • Track real-time transactions

  • Analyze payment success rates by method

  • Monitor refund trends and customer disputes

  • Evaluate channel performance

  • Export transaction logs for reconciliation and compliance

Super Router Feature

For large enterprises, Paytm offers the Super Router, a smart routing engine that distributes traffic across multiple gateways to optimize performance, cost, and reliability.

Additional Features

Bank Offers and EMI Promotions

Merchants can increase conversions by offering card-based discounts, cashback, and EMI options through built-in promotional tools.

Subscription Billing

Ideal for OTT platforms, SaaS providers, insurance services, and education portals. Supports automatic debits through eNACH or UPI Autopay.

Express Payments

For repeat users, Paytm enables CVV/OTP-less payments, streamlining the checkout process and reducing drop-off rates.

QR and Link Payments

Merchants can receive payments through custom links or QR codes—ideal for offline stores, remote consultations, and social media sales.

Cross-Border Payment Support

  • International Cards: Accept payments from global users with cards issued outside India

  • Currency Support: Accept and convert payments in over 90 global currencies

  • Real-Time Forex: Transparent currency conversion rates without requiring separate APIs

Paytm is suitable for Indian merchants targeting international customers as well as foreign businesses looking to accept payments from India.

Conclusion

Paytm Payment Gateway is one of the most flexible and merchant-friendly gateways in the market. Whether you’re a freelancer looking to accept UPI payments, a startup building an e-commerce store, or a global brand expanding into India, Paytm offers a payment solution that’s fast, affordable, and reliable.

Its strengths lie in:

  • Zero setup cost and instant onboarding

  • Rich variety of payment methods

  • High transaction success rate

  • Real-time analytics and smart routing

  • Instant settlement and refund features

  • Cross-border payment support

In short, Paytm is an excellent choice for merchants of all sizes who want to accept payments efficiently and grow their business.

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