PaySpot

PaySpot for Merchants: What It Is and Who It Serves

PaySpot is a Serbian electronic money institution that provides payment acceptance for online and in-person merchants. Licensed by the National Bank of Serbia, PaySpot supports card payments, instant payments via IPS QR, and acceptance of electronic money. For merchants evaluating providers, the appeal of PaySpot is the ability to enable e-commerce and POS payments without changing your business bank, while using a single provider for card, IPS Scan, and e-money acceptance.

PaySpot E-Commerce Capabilities

PaySpot offers payment acceptance for web shops and marketplaces, with a focus on straightforward integration and operational control through a merchant portal.

Accepted Payment Methods

• Payment cards of all brands supported by the acquiring setup

• Apple Pay and Google Pay for eligible cardholders and devices

• IPS QR Scan payments initiated from the customer’s mobile banking app

• Acceptance of PaySpot electronic money where applicable

Tokenization, Card-on-File, and Subscriptions

• Card data is tokenized for secure storage

• Cardholder-initiated transactions (CIT) are supported

• Merchant-initiated transactions (MIT) are supported for scenarios such as one-click and recurring billing

• Automatic subscription capability is available for repeat billing

Pay Per Link

For merchants without a full online store, PaySpot provides a Pay Per Link solution that generates a payment link. Customers complete card payments through the linked payment page. The merchant can review transactions in the portal.

PaySpot POS Terminals and In-Store Acceptance

Merchants can accept cards in person using standard or Android POS terminals. Device options are designed for fixed or mobile use and can accept both contact and contactless cards. The POS offer indicates support for major domestic and international brands in Serbia, including Visa, Mastercard/Maestro, DinaCard, and UnionPay. Mobile wallet acceptance via NFC is available on supported terminals.

Merchant Portal, Settlement, and Bank Independence

PaySpot’s merchant portal provides transaction review and user management. The service is delivered via an acquiring bank, and PaySpot transfers funds to the merchant’s existing current account at their commercial bank. Merchants do not need to open a separate payment account with PaySpot for settlement, which simplifies onboarding for businesses that prefer to keep their primary banking relationship unchanged.

Integration Options Including WooCommerce

• Direct e-commerce integration: PaySpot provides a hosted payment page workflow and quick integration options for web shops and marketplaces.

• WooCommerce plugin: A WordPress plugin enables card payments and IPS QR within WooCommerce.

• Marketplace support: Split payments are available for marketplace scenarios, distributing funds according to configured rules.

• No bank change requirement: Merchants can integrate while maintaining their current business bank account.

Pricing and Fees Overview

PaySpot publishes a fee schedule that covers e-commerce and POS services for legal entities and sole proprietors. PaySpot specifies both one-time and recurring fees, along with transaction-based components. Exact pricing is set by contract and may vary by merchant profile. The fee schedule indicates the following reference points for e-commerce and POS:

E-Commerce at Merchant’s Point of Sale

• Establishing acceptance service: One-time fee up to 10,000 RSD or as per contract

• Monthly fee for using the payment acceptance service: Up to 6,000 RSD or as per contract

• Merchant fee for accepting third-party payment instruments: Up to 5 percent per transaction with a minimum of 20 RSD, or as per contract

• Merchant fee for accepting the institution’s payment instruments (e-money, voucher, gift, prepaid): Up to 5 percent per transaction with a minimum of 20 RSD, or as per contract

• IPS Scan on internet sales channel: Up to 1.5 percent per transaction with a minimum of 20 RSD, or as per contract

• Transfer order to merchant’s current account: Up to 50 RSD per transfer up to 300,000 RSD; up to 300 RSD per transfer above 300,000 RSD, or as per contract

• Contract reactivation: One-time up to 3,500 RSD, or as per contract

• WordPress plugin: One-time up to 7,000 RSD, fee includes VAT, or as per contract

POS Terminals at Merchant’s Point of Sale

• Merchant fee for accepting third-party payment instruments: Up to 5 percent of the transaction amount with a minimum of 20 RSD, or as per contract

• Merchant fee for accepting the institution’s payment instruments: Up to 5 percent of the transaction amount with a minimum of 20 RSD, or as per contract

• POS terminal monthly fee: 1,600 RSD per terminal, fee includes VAT, or as per contract

• Insufficient sales activity via POS terminal: 2,000 RSD per month, or as per contract

How to use this: Treat the published numbers as ceilings and reference points. The final rates depend on the merchant agreement and can be negotiated based on business model, volumes, risk profile, and use of additional PaySpot services.

Compliance, Security, and Risk Controls

• Regulatory status: PaySpot is authorized by the National Bank of Serbia as an Electronic Money Institution. Authorization includes issuing and acquiring of payment instruments, money remittance, and other regulated payment services.

• Service framework: Payment instrument acceptance is delivered via an acquiring bank and documented through a Payment Instrument Acceptance Agreement and general terms.

• Security posture: PaySpot communicates adherence to industry security practices, publishes security recommendations, and has publicly announced ISO/IEC 27001 certification. The company also references PCI DSS certification renewal in its security communication.

• Customer data: Tokenization reduces merchant exposure to cardholder data. Strong customer authentication is enforced by the issuer or wallet as applicable, and IPS QR leverages the customer’s mobile banking app for initiation.

Use Cases and Industries

PaySpot highlights applicability across a range of verticals:

• Ticketing for events and venues

• HoReCa for hospitality and food service

• Reservations for services that require booking and deposit flows

• Taxi for mobile acceptance and quick settlement

• Insurance and other professional services that benefit from invoice-like payment links

• Marketplaces that need split payments and multi-party fund distribution

For in-person businesses, the option to deposit daily takings through PaySpot’s network can reduce cash-handling friction and trips to the bank. For online businesses, combining card acceptance, Apple Pay and Google Pay, IPS QR, and e-money provides redundancy and payment choice for customers.

Strengths

• Broad method coverage in Serbia: cards, Apple Pay, Google Pay, IPS QR, e-money

• Quick integration paths, including a WooCommerce plugin for WordPress shops

• Split payments for marketplaces and a portal for monitoring and user management

• No change to existing business bank required for settlement

• Transparent fee schedule with published ranges and caps

• Licensed EMI with acquiring authority in Ser