PayRetailers Overview

PayRetailers is a cross-border payment gateway designed to help global merchants localize checkout, boost conversion, and scale in Latin America and selected African markets. The company emphasizes one connection to reach multiple countries, local payment methods, and currencies, positioning itself as a practical choice for businesses that want to sell in emerging markets without building dozens of direct integrations. PayRetailers publicly states that a single integration gives access to Latin America and Africa and to hundreds of local payment options, which is central to its value proposition.

Where PayRetailers Operates

PayRetailers focuses on Latin America while adding coverage in parts of Africa. Its markets include Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Guatemala, Mexico, Panama, and Peru, alongside African markets such as Rwanda, Tanzania, Uganda, and Zambia. This approach reflects a strategy built around deep local connectivity in LATAM and a growing footprint in Africa.

The company also provides operational transparency through a public status dashboard that displays live uptime by method and country. It shows active methods across markets such as PIX in Brazil, Webpay and Khipu in Chile, and PSE and Efecty in Colombia, confirming real-time availability across regions PayRetailers targets.

Payment Methods and Local Preferences

A defining feature of PayRetailers is its deep support for local payment methods, which is essential in markets where cards are not the only or even the primary online payment option.

• Brazil. PayRetailers supports PIX, Brazil’s instant payment system, along with boleto products and local card acquiring pathways. PIX has become the default way to pay for many Brazilian consumers, making native support at checkout a key conversion driver.

• Peru. The company connects to major local banks and cash networks, which is important in a market where bank transfers and cash-based vouchers still see significant use.

Across the region, PayRetailers emphasizes multi-currency checkout and integration of popular regional payment methods to create a localized experience. This approach ensures shoppers recognize familiar payment options, reducing friction and improving conversion rates.

Industries and Use Cases

PayRetailers designs its solution for digital verticals that sell cross-border into LATAM and Africa. Highlighted industries include financial services, ecommerce, tourism and airlines, SaaS and digital services, online video games, and e-learning. Each of these segments benefits from local methods, fraud prevention, and multi-currency options because consumer behavior and regulatory requirements vary by market.

For highly regulated industries such as FX trading and gaming, PayRetailers provides specialized resources about secure processing, authentication, and compliance. It has also addressed updates around PIX for betting operators in Brazil, signaling attentiveness to local regulations and industry-specific rules.

Security, Compliance, and Risk

Selling in emerging markets requires strong security and compliance frameworks. PayRetailers highlights its use of encryption, two-factor authentication, and alignment with international standards. The company maintains PCI DSS certification, which helps merchants during due diligence and risk assessments.

PayRetailers also publishes a Data Processing Agreement with details on subprocessors for fraud prevention, AML, hosting, and developer tools. This transparency supports merchants in meeting their own data protection and regulatory obligations.

Licensing and Local Presence

In April 2024, PayRetailers announced it had received a license from Brazil’s Central Bank. This license reinforces its credibility in Brazil, the largest market in Latin America, and signals long-term compliance with domestic financial regulations. For merchants, working with a licensed provider reduces risk and improves trust in transaction processing.

Developer Experience and Integration

PayRetailers positions its API as simple to integrate, giving merchants access to hundreds of local payment methods and currencies through one build. This reduces engineering resources compared to building multiple direct connections.

The company also offers a public status page with method-level uptime by country. This transparency is valuable for developers and payment operations teams who need real-time visibility into performance when troubleshooting.

Customer Experience Considerations

Refunds are handled through merchants, but PayRetailers provides clear guidance for consumers: once a merchant authorizes a refund, PayRetailers processes it within a window of 5 to 15 business days. Setting realistic expectations around refund timelines is particularly important in markets where cash and bank transfer methods do not settle as quickly as card transactions.

Why Merchants Choose PayRetailers

• Local depth in Latin America and Africa. Coverage includes major LATAM markets and an expanding footprint in Africa.

• Hundreds of local methods through one connection. PayRetailers provides access to more than 300 local methods via a single API integration.

• Regulatory focus. With licenses such as that from Brazil’s Central Bank and attention to industry-specific rules, PayRetailers shows commitment to compliance.

• Operational transparency. A live status page ensures merchants can monitor uptime and performance in real time.

• Security and compliance readiness. PCI certification and published DPA documentation simplify procurement and compliance reviews.

Ideal Merchant Profile

PayRetailers is best suited for merchants who:

• Sell cross-border into Latin America or Africa and need local payment options like PIX, PSE, Efecty, Webpay, boleto, and cash vouchers.

• Operate in regulated digital verticals where authentication and fraud prevention are critical.

• Want to reduce integration costs by consolidating many local methods and currencies into one payment gateway.