Oonex

Oonex
Company: Equals Money Europe SA
Employees: 11–50 Employees
Company Size: SMB
Ownership: Private, Subsidiary
Headquarter Country: Belgium
Year Established: 2012
Supported Regions: Europe
Supported Countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Annual Revenue (USD): 3,900,000
Fee Structure: Custom Per Merchant
Transaction Types: ACH/Bank Transfer, Card Not Present, Card Present, POS Terminal
Supported Payment Methods: American Express, Carte Bancaire (CB), JCB, Mastercard, Visa
Compliance: AML/KYC Screening, GDPR, PCI DSS, PSD2
Risk Management: Automated KYC/Underwriting, Fraud Prevention
Global Payments: Cross-Border Acquiring, Multi-Currency Support
Branding & White-Labeling: Custom Branding
API Accessibility: Not Accessible
Reporting & Onboarding: Automated Boarding, Online Merchant Portal

Oonex Overview

Oonex is a regulated payment institution and principal card scheme acquirer serving businesses across the European Union and the European Economic Area. Oonex provides card acquiring for Visa, Mastercard, American Express, JCB, and Carte Bancaire, alongside a secure online payment gateway and a suite of complementary services for both ecommerce and point of sale. The company also issues multi-currency payment accounts with IBANs for businesses and individuals and offers a structured partner agent program that allows approved partners to distribute services under their own brands. For merchants comparing PSPs, Oonex positions itself as a provider focused on licensing, technology, and compliance that can be operated directly or through agency relationships within the EU and EEA.

Licensing And Supervision

Oonex states that it is licensed and supervised by the National Bank of Belgium as a payment institution, with passporting across the EU and EEA under PSD2. Corporate site footers and company pages indicate the brand operates as part of Equals Money Europe SA, a regulated payment institution in Belgium. Public announcements from Equals Group in 2023 also reference the acquisition of Oonex, reinforcing the link between the brand and the regulated Belgian entity. For merchants, this means Oonex’s services are provided within the EU’s prudential supervision framework and PSD2 requirements.

Core Products And Services

Card Acquiring

Oonex highlights principal member acquiring with access to Visa, Mastercard, Amex, JCB, and Carte Bancaire. The acquiring offer is described for ecommerce and in-person payments, with real-time processing, multi-currency acceptance, granular transaction reporting, and volume-based discounted rates. For card-not-present scenarios, a MOTO terminal is available to accept phone and mail orders where the merchant’s business model and compliance posture allow it.

Multi-Currency Payment Accounts With IBANs

Oonex issues international payment accounts that provide named IBANs and multi-currency capabilities. Descriptions on the site reference up to 29 end-to-end currencies for IBAN accounts, with balances viewable in a web banking interface and access available by debit card. The product is framed for corporate treasury, payouts, payroll, and FX management use cases. In the context of the partner agent model, Oonex materials also reference distribution of payment accounts in 32 currencies, with Oonex retaining liability and compliance for underlying operations.

Technology And POS Options

Beyond gateway processing for scheme cards, Oonex lists support for direct debit and alternative payment processing, custom real-time reporting, a merchant portal for sales, chargebacks, fees, and full transaction listings, and the ability to brand integrations. For physical acceptance, Oonex says it supports a range of POS devices including mPOS, tap-to-pay, and biometric options through direct offerings and partnerships with local and pan-European providers. The exact device models and certifications are not enumerated on the public site, so merchants should request a current list during evaluation.

Boarding, KYC, And Compliance Workflow

Oonex provides a boarding and compliance web application used to submit and track merchant applications, KYC documents, and underwriting steps. The system can be used off-the-shelf or under a SaaS model by payment companies and partner agents. Application status, document exchange, and risk settings are handled in the portal, and Oonex notes integrations with international KYC, AML, and credit-checking systems. Oonex retains responsibility for the identification and onboarding of end customers and for compliance oversight.

Payment Methods And Channels

Public pages emphasize scheme card acquiring as the core capability, with additional references to direct debit and alternative payments supported through the gateway. MOTO is available for mail and telephone orders. The site does not publish a full matrix of supported APMs or digital wallets, nor does it list specific brand coverage per country. Merchants needing specific methods should verify current availability and routing by market and currency during technical scoping.

Currencies, Regions, And Access

Oonex frames its coverage around the EU and EEA via passporting, offering merchant accounts across Europe. For payment accounts, Oonex describes issuance to businesses and individuals worldwide, with multi-currency capabilities. The merchant acquiring side also highlights multi-currency acceptance. Because public pages provide headline figures rather than detailed currency and settlement tables, merchants should request confirmation of processing currencies, settlement currencies, and cut-off times relevant to their operational footprint.

Security And Data Protection

Oonex states it is Level 1 PCI DSS compliant and PSD2 compliant. Transaction processing is described as real-time with fraud prevention systems, and the merchant portal provides reporting on chargebacks and fees. Given that PCI DSS scope and validation levels are time-bound, merchants should obtain Oonex’s current Attestation of Compliance and confirm the scope that applies to their specific integration pattern. The onboarding and compliance tooling is positioned to support AML, sanctions screening, and regulatory reporting within the EU framework.

Integration And Merchant Tools

Oonex’s customer-facing features include:

  • Secure payment gateway for scheme cards, direct debit, and alternative payments

  • Branded integration options, including third-party shopping cart alternatives

  • Complimentary MOTO terminal for eligible merchants

  • Custom real-time reports and statistics via the merchant portal

  • Dedicated account management and 24-7 customer support

The public site does not expose developer documentation or SDK catalogs. Merchants evaluating Oonex should request technical guides, API references, and test credentials to assess integration effort, tokenization options, 3-D Secure handling, SCA flows, and reporting exports prior to contract.

Risk Appetite And Restricted Categories

Oonex publishes a restriction policy that outlines categories requiring exception approval and a list of prohibited industries and products. Restricted categories include certain financial services, gambling, skill games, marketplaces, nutraceuticals, and travel agencies among others. Prohibited categories include weapons, illegal adult content, ICOs and cryptocurrency exchanges, counterfeit goods, hazardous materials, and similar. Because these lists and classifications can change, merchants operating in higher-risk segments should review the latest policy and secure written approval where required before commencing integration.

Who Oonex May Suit

  • EU and EEA merchants needing a regulated acquirer with principal scheme access for Visa, Mastercard, Amex, JCB, and Carte Bancaire

  • Businesses that benefit from multi-currency acceptance and access to named IBAN accounts for treasury and payouts

  • Payment companies or fintechs looking to operate as partner agents in the EU and EEA under a supervised model where Oonex retains liability and compliance

  • Merchants that value a single provider for acquiring, account issuance, and POS options through partners, with a managed onboarding and compliance workflow

Conclusion

Oonex is a Belgium-regulated payment institution and principal card scheme acquirer focused on EU and EEA coverage, with multi-currency IBAN accounts, a compliance-centric onboarding system, and options for both ecommerce and POS acceptance. Public information emphasizes licensing under the National Bank of Belgium, Level 1 PCI DSS compliance claims, and principal-member access to major card brands including Visa, Mastercard, Amex, JCB, and Carte Bancaire. For organizations that want a single provider for acquiring and payment accounts, or for fintechs seeking an agency model under EU supervision, Oonex is a candidate worth shortlisting and validating through technical and commercial due diligence.

Oonex: Frequently Asked Questions (FAQs)

What is Oonex?

Oonex is a Belgium regulated payment institution focused on EU and EEA merchants, offering card acquiring and business payment accounts.

Is Oonex licensed and supervised?

Yes. Oonex states it is licensed and supervised by the National Bank of Belgium as a payment institution with EU and EEA passporting under PSD2.

Which card brands can Oonex acquire?

Oonex highlights acquiring for Visa, Mastercard, American Express, JCB, and Carte Bancaire.

Does Oonex support online and in person payments?

Yes. Oonex supports ecommerce payments and point of sale through supported devices and partners. A MOTO terminal is available subject to approval.

Does Oonex offer multi currency IBAN accounts?

Yes. Oonex provides named IBAN accounts with multi currency capabilities for businesses. Confirm the available currencies for your profile.

Which countries and currencies can I process and settle in?

Coverage is framed around EU and EEA markets with multi currency acceptance. Merchants should confirm processing currencies, settlement currencies, cycles, and FX fees for their use case.

Is developer documentation publicly available?

The public site does not expose full developer documentation. Request API guides, tokenization options, 3 D Secure and SCA details, and test credentials during evaluation.

What are Oonex fees?

Oonex does not publish a fee schedule on its site. Pricing is bespoke with volume based discounts. Ask for a proposal after underwriting.

How does Oonex address security and compliance?

Oonex states it is PCI DSS Level 1 and PSD2 compliant and provides fraud prevention. Request the current Attestation of Compliance and confirm scope for your integration.

Which industries are restricted or prohibited?

Oonex publishes a restriction policy with categories that are restricted or prohibited. High risk merchants should review it and obtain written approval where required.

Does Oonex provide dedicated support?

Yes. Oonex references a dedicated account manager and 24 7 support. Confirm SLAs, response times, and incident processes in the contract.

Can payment companies work with Oonex as partners?

Yes. Oonex offers a partner agent model where Oonex retains liability and compliance. Clarify responsibilities, reporting, and oversight in the agreement.

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