MexPago

MexPago Overview For Merchants

MexPago is a Mexico-based payment service provider that enables businesses to accept cards online and in person, send and receive bank transfers, and manage funds through business and personal e-wallets. As an Institución de Fondos de Pago Electrónico regulated in Mexico, MexPago offers merchants a way to consolidate collections, payouts, and day-to-day spending under one platform. Merchants can integrate MexPago via API, use links and QR codes for quick collection, or accept cards with a physical terminal. This overview focuses on the features, pricing, settlement, and compliance considerations most relevant to merchants evaluating MexPago.

Who It Is Best For

• Micro and small businesses that want one account to receive card payments and bank transfers without monthly fees.

• Merchants that prefer next-day funding for domestic Visa and Mastercard transactions.

• Companies needing a business wallet with CLABE to centralize inflows and pay suppliers or staff.

• Programs that benefit from card issuing options such as payroll, loyalty, or branded debit.

Products And Channels

Online Payments

• API web integration connects a website or app to MexPago’s payment gateway for accepting card payments online.

• Payment links allow merchants to generate one-time or repeatable URLs and share them via email or social networks for remote collection.

• QR codes can be created instantly to accept in-person payments without a dedicated terminal, useful for pop-up or delivery scenarios.

In-Person Acceptance

• Card reader or terminal (TPV) is available for card-present acceptance. The device is purchased with a one-time fee, with no monthly rental. This suits fixed-location stores and mobile sellers that need chip and swipe acceptance.

Business Wallet And Accounts

• Monedero Negocio functions like a business account with an assigned CLABE to receive SPEI transfers and manage funds in one place.

• Monedero Personal provides consumers a wallet to add bank cards, pay participating merchants, and make service payments from the mobile app.

• Virtual card assignment is available for users who do not have a bank account, supporting receipt of funds directly into the wallet.

Card Issuing

• MexPago Card Negocio supports issuing debit cards for business needs such as payroll, travel expenses, incentives, or brand-labeled programs.

• Cards include chip technology, app-based on-off controls, and balance and transaction views via mobile.

Supported Payment Methods

• Cards: Visa, Mastercard, and American Express for domestic acceptance in Mexico.

• Bank transfers: SPEI transfers for receiving or sending funds through the wallet with a transparent per-transfer fee.

• Vouchers: Acceptance of meal and benefits cards is highlighted on site materials, relevant for certain retail and food categories.

Settlement And Funding

• Next business day funding applies to Visa and Mastercard transactions.

• American Express settlements are funded within five business days.

• Where funds land: Payouts can be directed to a bank account via SPEI or held in the MexPago wallet. For users without a bank account, a virtual card can receive funds.

Integration Options And Developer Considerations

• API integration supports e-commerce checkout flows and server-side processing.

• Platform compatibility: The site highlights popular platforms used by merchants in Mexico; however, specialized features still require API work or partner modules.

• Payment links and QR minimize development time and are useful for invoicing, social selling, or chat-based commerce.

Compliance, Licensing, And Risk

• Regulatory status: The footer across core site pages states that Mexpago Transacciones, S.A.P.I. de C.V. operates as an Institución de Fondos de Pago Electrónico authorized and supervised by Mexico’s CNBV under the Fintech Law.

• User protections and disclosures: MexPago publishes contract terms, costs and commissions, and risk disclosures aligned with the Fintech Law, including statements that funds held are not bank deposits and cannot earn interest.

• Buró de Entidades Financieras: MexPago provides a link to the official bureau for transparency on products, commissions, and any applicable sanctions or practices.

• UNE contact: Details for the Unidad Especializada de Atención a Usuarios are published, including service hours and contact channels for complaints or clarifications.

Security and usage points:

• Two-factor token: The mobile token must be synchronized to authorize transfers securely.

• Chargebacks: The help center explains chargeback basics and indicates standard dispute processes apply.

• Restricted activities: The merchant terms list prohibited categories such as adult content, certain financial services, weapons, and others. Review these against your use case.

Onboarding, Support, And Operations

• Account opening: Business onboarding is completed online by submitting required documents.

• Support: A help center covers fees, funding timeframes, token setup, card validation, and common issues. Support is reachable by email and a domestic toll-free number during published hours.

• Financial transparency: The site references periodic financial reports and an information page for regulatory disclosures.

Advantages And Limitations

Advantages

• Simple, published card pricing and SPEI fee.

• No monthly fee and no minimum sales commitment for selling solutions.

• Next-day funding for Visa and Mastercard improves cash flow for domestic sales.

• Wallet with CLABE simplifies receiving and routing funds, plus app-based controls.

• Card issuing options let businesses support payroll and loyalty needs.

Limitations To Check

• AMEX funding is slower at five business days.

• International acceptance and cross-border capabilities are not the primary focus of the published materials.

• Advanced risk tools and PCI program details are not elaborated on public pages; merchants with higher fraud exposure should validate controls during integration.

• Hardware capabilities and peripheral support beyond the listed TPV should be confirmed for specific POS environments.

Ownership Note

Airwallex announced and later finalized the acquisition of MexPago, indicating that MexPago operates as part of the Airwallex group.