MerchantScout

MerchantScout
Company: Teranet d.o.o.
Employees: 2–10 Employees
Company Size: SMB
Ownership: Private
Headquarter Country: Slovenia
Year Established: 2005
Supported Regions: Europe
Supported Countries: Andorra, Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands (Kingdom of the), Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom of Great Britain and Northern Ireland (the)
Industry Focus: Adult, Car Rental, CBD & Cannabis, Crypto, Ecommerce, Finance, Forex, High Risk, iGaming & Gambling, Retail, Software & SaaS
Annual Revenue (USD): 1,600,000
Total Merchants: 2,000
Target Merchant Size: Startup, SMB, Mid-Market
Transaction Fee (USD/%): Merchant rate options: Interchange++ – markup from 0.50%; Blended – fixed percentage from 1.95%, with a stated range 1.50%–5.50% depending on risk, sales volume and geography. Gateway / processing fees: €0.15–€0.25 per transaction.
Fee Structure: Interchange Plus, Blended
Supported Currencies: AED, AUD, CAD, CHF, CZK, DKK, EUR, GBP, HKD, HUF, JPY, MAD, MXN, NOK, NZD, PLN, SAR, SEK, SGD, TRY, USD, ZAR
Acceptance Channels: In-Store (POS), Online (Web), In-App (mCommerce), MOTO / Virtual Terminal
Payment Types: Cards, ACH / Bank Transfer (+ eCheck), Digital Wallets, Cryptocurrency
Checkout & Billing Flows: One-Click / Saved Cards, Recurring Billing / Subscriptions
Platform Capabilities: Tokenization
Settlement Time: Custom / Program-Specific
Supported Methods & Schemes: Afterpay, Alipay, American Express, Bancontact, Carte Bancaire (CB), Dankort, Diners Club, Entercash, eps-Überweisung, Giropay, iDEAL, Japan Credit Bureau (JCB), Klarna, Maestro, Mastercard, MISTERCASH, PayPal, PaysafeCard, Paytrail, POLi, Postepay, Przelewy24 (P24), SEPA Direct Debit, SOFORT, Trustly, TrustPay, UnionPay, Visa, Visa Electron, Yandex
Compliance: PCI DSS, AML/KYC Screening, 3D Secure Support
Risk Management: Fraud Prevention, High-Risk Merchant
Global Payments: Cross-Border Acquiring, Multi-Currency Support
Developer & Integration: Web Services API, Hosted Payment Page, Plugin Support
API Accessibility: Not Accessible
Reporting: Reporting API, Online Merchant Portal
Onboarding Time: Over 5 Days
Customer Support: 24/7 Support, Dedicated Account Manager, Email Support
Third-Party Integrations: Drupal, JigoShop, Joomla, Magento (Adobe Commerce), OpenCart, OXID, PrestaShop, Shopify, Shopware, Ubercart, WooCommerce, WP eCommerce

MerchantScout Payment Gateway Overview

MerchantScout is a payment service provider that focuses on eCommerce, point of sale and high risk credit card processing through a network of acquiring banks and integrated payment gateways. Its payment gateway is positioned as a central component of this offering, providing card and alternative payment processing, multi currency support, built in fraud prevention and multiple integration models for online merchants in a wide range of industries.

Who MerchantScout Serves

MerchantScout provides services to online and omnichannel merchants that need card processing in Europe, the United Kingdom and internationally. It works with both low risk and high risk merchants, including sectors such as adult and gambling, via a global acquiring network of more than 20 banking partners.

Key positioning points include:

  • Merchant accounts and payment gateway for eCommerce and POS merchants

  • Focus on both low risk and high risk merchant sectors

  • Solutions available for EEA and UK companies as well as non EEA businesses through offshore and international merchant accounts

MerchantScout indicates that it has been active since 2005 and highlights metrics such as thousands of merchants and significant card volume processed through its network.

MerchantScout Payment Gateway Features

The MerchantScout payment gateway is described as a modern online payment gateway for eCommerce merchants, high risk merchants and POS related use cases. It is used together with merchant accounts arranged through multiple acquiring banks but is presented as a standalone component with its own capabilities.

Core functional features include:

  • Support for more than 150 processing currencies

  • More than 30 integrated payment methods

  • Recurring payments and subscriptions

  • Tokenization and card storage

  • Real time and batch processing options

  • Built in anti fraud checks and filters

  • Mobile friendly hosted checkout

  • Integration with 15 plus shopping cart plugins

The gateway is used for both standard eCommerce and high risk sectors, with recurring billing and tokenization confirmed as available for the eCommerce package.

Payments, Methods And Currencies

MerchantScout positions its gateway as a single platform that supports card payments and a range of alternative payment methods.

Supported Payment Methods

On the eCommerce merchant account description, MerchantScout lists a detailed set of integrated payment methods, including:

  • Card schemes: Visa, Visa Debit, Visa Electron, MasterCard, MasterCard Debit, Maestro, American Express, JCB, Diners, Discover, UnionPay

  • Regional and local cards and schemes: Carte Bancaire, Dankort, CartaSi, Bancontact MisterCash, PostePay

  • Alternative payment methods and wallets: PayPal, PaysafeCard, Giropay, Sofort, Alipay, Afterpay, P24, Paytrail, POLi, Trustly, TrustPay, Yandex

  • Bank based methods: SEPA Direct Debit, EPS, Entercash

Currencies And Settlement

MerchantScout highlights the ability to accept payments in more than 150 processing currencies and to settle in over 20 settlement currencies.

For the eCommerce package, the list of settlement currencies includes:

  • Major global currencies such as EUR, GBP, USD, CHF, CAD, JPY, AUD, HKD, NOK, NZD, RMB and SEK

  • Additional currencies including TRY, ZAR, SGD, MXN, PLN, CZK, HUF, AED, MAD and SAR

This structure allows merchants to accept cross border transactions in local currencies while settling to one of the supported settlement currencies through the connected acquirers.

Merchant Accounts, Acquiring And Settlement

The eCommerce package is built around direct registration with a principal member of Visa and Mastercard, combined with the MerchantScout payment gateway and dedicated support.

Key aspects:

  • Direct merchant accounts within the EU, UK or international locations

  • Use of Interchange plus style pricing, with examples from IC++ 0.7 percent for EU and UK low risk merchants

  • Global card processing through a combination of EU acquiring and international acquiring for non EEA merchants

For settlement timing, the eCommerce rate example specifies settlement to the merchant bank account on a daily or weekly basis, depending on configuration with the acquiring bank.

Pricing And Fees

MerchantScout publishes example pricing for its eCommerce package when using a direct MID through an EU acquiring bank at 100 000 EUR per month in domestic EU volume. In this example:

  • Percentage fee for Visa and Mastercard is shown as 1.65 percent

  • Transaction fee is 0.20 EUR

  • Gateway fee is shown as free

  • Setup fee is shown as free

In a more general context, the company describes rates for low risk EU or UK merchants starting from Interchange plus 0.7 percent and offers both Interchange plus and blended pricing models.

The eCommerce example also specifies ranges for operational fees:

  • Chargeback fee in the range of 15 to 25 EUR

  • Refund fee in the range of 0.50 to 1.50 EUR

These figures are examples rather than a complete public tariff and are framed within the context of specific volumes and acquiring arrangements.

Integration Options And Developer Experience

MerchantScout describes several integration models for its payment gateway that address different merchant technical requirements.

The main integration types are:

  • Hosted payment page: customers enter order details on the merchant site, then are redirected to the gateway payment page to input card details, and finally redirected back to a thank you page after payment completion.

  • Server to server API: card details are captured via a merchant controlled form and transmitted securely to the gateway via a background server process without customer redirection.

For implementation, MerchantScout mentions:

  • Server to server and reporting APIs

  • Comprehensive APIs with SDK libraries for Mobile, Java, PHP and Node.js

  • Real time and batch processing options

In addition, the gateway is integrated with more than 15 shopping cart and content management systems, including Shopify, WooCommerce, Magento, WP eCommerce, Drupal, Oxid, PrestaShop, Shopware, Ubercart, OpenCart, Joomla Aceshop and Jigoshop.

Risk Management And Compliance

MerchantScout presents risk management and compliance as central characteristics of its payment gateway. The gateway package is described as PCI compliant, with integration to Level 1 PCI DSS compliant gateways and support for key card security standards.

Security and risk features highlighted include:

  • PCI compliant gateway infrastructure using Level 1 PCI DSS compliant gateways

  • 3D Secure verification such as Verified by Visa and Mastercard SecureCode, with 3D Secure v2 support in the eCommerce package

  • CVV and Address Verification Service checks as part of transaction screening

  • Built in fraud prevention filters and monitoring tools, including detection of multiple card usage patterns, mismatched issuing country, risky email domains and other behaviours

The company emphasises its ability to work with high risk merchants through its acquiring network, including sectors that typically face stricter scrutiny from acquirers.

Onboarding And Support

MerchantScout describes a structured onboarding process that combines pre approvals with multiple banks, underwriting support and go live assistance for the gateway and merchant account.

The typical eCommerce example states a setup time of around seven days from approval to live processing, with pre approval targeted within 48 hours after application.

The onboarding flow is outlined in three stages:

  1. Application and pre approvals with several acquiring banks

  2. Underwriting and account setup with the chosen acquirer

  3. Integration and ongoing processing, including risk management and backup solutions

For support, MerchantScout highlights:

  • Dedicated assistance from a personal agent for faster approval and ongoing operational support

  • Availability of support via Skype, WhatsApp and Telegram, along with published contact email and telephone numbers for London and Amsterdam offices

  • Ongoing availability to address account, integration and processing issues

Conclusion

MerchantScout provides a payment gateway that combines card and alternative payment processing, multi currency support and global acquiring coverage, with particular attention to high risk industries alongside standard eCommerce use cases. The gateway supports more than 150 processing currencies, 20 plus settlement currencies and a broad list of card schemes and local payment methods, all within a single platform.

From a technical perspective, merchants can integrate through a hosted payment page, server to server API or shopping cart plugins, supported by SDK libraries in several common programming environments. Risk management is addressed through PCI compliant infrastructure, 3D Secure, CVV and AVS checks and configurable fraud filters. Pricing examples indicate a combination of Interchange plus and blended models, with specific sample rates published for EU acquiring scenarios.

Frequently Asked Questions (FAQs)

What is MerchantScout?

MerchantScout is a payment service provider that connects merchants to multiple acquiring banks through a single payment gateway. It serves eCommerce, MOTO, POS and high risk merchants, including sectors like adult and gambling, with coverage for EEA and UK companies and selected non EEA businesses via offshore acquiring partners.

Which payment methods does MerchantScout support?

MerchantScout supports major card schemes and a wide range of local and alternative methods. These include Visa, Mastercard, Maestro, American Express, JCB, Diners, Discover, UnionPay, Carte Bancaire, Bancontact, Dankort, CartaSi, PostePay, PayPal, PaysafeCard, Giropay, Sofort, Alipay, Afterpay, Klarna, SEPA Direct Debit, P24, POLi, Trustly and others.

What payment types and currencies can MerchantScout process?

The MerchantScout gateway accepts card payments and alternative methods such as e wallets and bank based options like SEPA Direct Debit. It supports more than 150 processing currencies, with settlement available in over 20 currencies including EUR, GBP, USD, CHF, CAD, JPY, AUD, HKD, NOK, NZD, RMB, SEK, TRY, ZAR, SGD, MXN, PLN, CZK, HUF, AED, MAD and SAR.

How does MerchantScout price its payment gateway and processing?

MerchantScout publishes sample pricing for its eCommerce package, such as 1.65 percent + 0.20 EUR per Visa or Mastercard transaction with no setup or gateway fee at specific EU volumes. It offers Interchange plus pricing with markups from around 0.5 percent and blended models from around 1.95 percent, with gateway transaction fees shown in the 0.15–0.25 EUR range.

What compliance and security standards does MerchantScout meet?

The MerchantScout payment gateway uses Level 1 PCI DSS compliant gateways and is described as PCI compliant. Security features include 3D Secure (such as Verified by Visa and Mastercard SecureCode, including 3D Secure v2), CVV and Address Verification checks and configurable fraud filters to help merchants screen transactions.

What integration options does the MerchantScout gateway offer?

MerchantScout supports several integration models. Merchants can use a hosted payment page with customer redirection, a server to server API for direct payment submissions and more than 15 plugins for popular shopping carts and CMS platforms such as Shopify, WooCommerce, Magento, PrestaShop, OpenCart, Shopware, Drupal, WP eCommerce and others.

How does MerchantScout handle fraud and high risk merchants?

MerchantScout includes built in fraud prevention filters and monitoring tools that can flag patterns such as multiple card use, mismatched issuing country and risky email domains. The gateway works with high risk sectors such as adult content and gambling through its network of acquiring banks while applying 3D Secure, CVV, AVS and custom rule based checks.

What are typical settlement times with MerchantScout?

For eCommerce merchant accounts using the MerchantScout gateway, example configurations show settlement to the merchant bank account on a daily or weekly basis. The actual settlement frequency depends on the acquiring bank and the specific agreement in place, with daily and weekly schedules highlighted in the provider’s rate examples.

How long does onboarding take?

Example timelines indicate that pre approval can be completed in about 24 to 48 hours and that full setup, including the merchant account and MerchantScout gateway, typically takes around 7 days, with some high risk cases shown at 7 to 14 days.

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