Glorydale
Glorydale: Merchant Services, Products, and Fees Explained
Glorydale is a UK-based merchant services provider that offers card acceptance across in-person, online, and remote channels. On its site, Glorydale outlines products including POS terminals, softPOS, EPOS, an e-commerce gateway with pay-by-link, and an e-money account offering. The company presents next-day settlement, rapid onboarding timelines, and a PCI DSS claim.
Company Background
Glorydale Merchant Services is presented as the trading name of Alma Attic Limited, with a registered office at 18 Wintersells Road, Byfleet, Surrey, KT14 7LF. The site footer states a Financial Conduct Authority reference number and VAT details. The firm also publishes a privacy policy naming the legal entity and registration number. External official records list Alma Attic Limited on the UK corporate register and include the same address.
Products and Solutions
POS Terminals (GMS POS)
Glorydale describes its POS machines as using the latest technology to accelerate checkout and improve business visibility. The product page language emphasizes streamlined processing and in-person card acceptance for products or services. This appears to be the provider’s core card-present solution and is positioned for retail and hospitality use cases.
SoftPOS
Glorydale’s softPOS option targets mobile, on-the-go acceptance. The company states it can enable contactless payments via its device or a merchant’s smartphone, compatible with Android and iOS. A separate section highlights Tap to Pay on a mobile phone through the GMS for Business app, accepting debit and credit cards and other digital wallets without additional hardware. This aligns with software-based acceptance for small or mobile merchants.
EPOS
Glorydale’s EPOS is described as an integrated, cloud-based system with features for sales processing, inventory management, customer management, employee management, expense tracking, barcode and QR code scanning, invoicing and receipts, and reporting and analytics. The documentation stresses real-time visibility, multi-device access, and security and backups. The EPOS is framed as the operational hub for retailers and restaurants, with references to kitchen receipt flows for hospitality.
E-Commerce and Pay by Link
For remote and online payments, Glorydale lists an e-commerce gateway and a Pay by Link tool. The e-commerce section speaks to reach, availability, streamlined checkout, and analytics. Pay by Link is positioned for merchants that need to take secure remote payments without a full online checkout, by sending payment links to customers. The site also links to “E-Commerce Platform Integration” documentation and an “E-Commerce and Shopping Cart Integration” page, suggesting technical guidance for developers.
E-Money Account
Glorydale publishes a landing page for an E-Money Account Debit Mastercard, describing worldwide usability wherever Mastercard is accepted and offering guidance for card support. On the main Products page, the e-money service is labeled “Coming soon.” Merchants should treat this as an upcoming feature until availability is explicitly confirmed during sales engagement.
Onboarding, Settlement, and Merchant Portal
Glorydale states that after account approval, standard boarding can have merchants accepting payments within 48 hours, with an express process quoted at 3 to 4 hours. For cash flow, the site highlights next-day settlement and the ability to download daily settlement reports as well as monthly summaries for bookkeeping. A merchant dashboard is promoted under “B-Online for Merchants,” with links to mobile app distribution on Google Play and the App Store. A separate portal login is published for account access.
Security and Compliance
Glorydale’s privacy policy states the business is certified to PCI DSS and notes SSL encryption for payment details, unique username and password access, and secure servers. In the site’s FAQ, the company reiterates that being PCI DSS protected is part of its security posture. These statements describe the provider’s asserted controls for cardholder data security and data protection.
Card Schemes and Acceptance Scope
Glorydale’s Terms and Conditions define multiple service types and set out card scheme references. The document defines Card Schemes to include Visa Europe, Visa Inc, MasterCard Worldwide, UK Maestro, Solo, and International Maestro, with the possibility of other schemes as approved and notified in writing. This indicates card brand coverage for standard UK and international schemes, subject to merchant approval and product configuration.
Integration and Developer Resources
Glorydale’s homepage links to integration documentation, including an “E-Commerce Platform Integration” site and a “Shopping Cart Integration” resource. The presence of these links indicates the provider offers developer-facing materials for connecting web stores and platforms. In addition to documentation, merchants have access to a login portal for transaction monitoring and daily settlement data, which supports reconciliation and reporting workflows.
Merchant Support and Contact Options
Glorydale lists 24/7 customer support and states merchants receive dedicated account managers. The site provides a physical address in Byfleet, a phone number with UK and overseas dial formats, and a sales email. Stated office hours for general contact are Monday to Friday 9:30 am to 5:30 pm. The “B-Online for Merchants” app is positioned as the primary channel for operational visibility, while the web portal provides direct account access.
Conclusion
Glorydale positions itself as a multi-channel PSP with POS, softPOS, EPOS, e-commerce, and pay-by-link options, plus an e-money account offering noted on its site. It emphasizes next-day settlement, a fast approval path, and a PCI DSS claim, with a cloud dashboard and mobile apps for visibility. Pricing is contract-based rather than a published tariff, though the Terms specify a £35 minimum monthly service charge, ETF ranges, and explicit high-risk fees and joining costs. The legal entity behind Glorydale is Alma Attic Limited, which appears on official UK registers and is listed by the FCA as a Small Payment Institution.
Glorydale: Frequently Asked Questions (FAQs)
What services does Glorydale provide for merchants?
Glorydale offers POS terminals, softPOS, EPOS, e-commerce payment gateways, Pay by Link tools, and an upcoming e-money account service.
Is Glorydale a regulated payment provider?
Yes. Glorydale operates under Alma Attic Limited, which is listed by the UK Financial Conduct Authority (FCA) as a Small Payment Institution with reference number 774921.
What card types does Glorydale support?
According to its Terms and Conditions, Glorydale supports Visa, Mastercard, Maestro, and Solo card schemes, subject to merchant approval.
How quickly can merchants start accepting payments with Glorydale?
Glorydale states that merchants can begin processing payments within 48 hours after approval, with an express setup option of 3 to 4 hours.
What are Glorydale’s main fees and charges?
Glorydale applies a £35 minimum monthly service charge. High-risk merchants may pay a non-refundable joining fee between £5,000 and £15,000 and transaction fees from 7.5% to 14.5%, depending on risk level and turnover.
Does Glorydale offer next-day settlement?
Yes. Glorydale highlights next-day settlement as a standard feature for its acquiring services, along with daily and monthly reporting tools.
Is the e-money account available now?
The e-money account with a Debit Mastercard is marked as “Coming soon” on the official site. Merchants should confirm its current availability before onboarding.
How can merchants access their Glorydale account?
Merchants can log in through the web portal at system.glorydale.com or use the B-Online for Merchants mobile app available on Google Play and the App Store.