Gigadat
Gigadat: Merchant Overview Of Canadian Online Banking Payment Solutions
Gigadat is a Canadian payments provider focused on online and mobile banking payment flows for merchants that want to reach consumers in Canada. The platform centers on pay-ins and pay-outs using banking rails such as Interac e-Transfer and Automated Clearing House (ACH) deposits into Canadian bank accounts. Gigadat also offers add-on capabilities designed to support identity verification and fraud reduction in regulated environments.
Gigadat Overview
Gigadat positions itself as a team of Canadian payment experts providing pay-in and pay-out solutions across Canada. The operating model is built around established banking networks for transfers and deposits, with integration offered through an API for websites, apps, or platforms. Gigadat also describes its services as payment facilitation services.
Who Gigadat Serves
Gigadat’s messaging is oriented around merchants and service providers that need local payment methods to serve Canadian consumers, including businesses expanding into Canada. The provider highlights use cases across several verticals:
- Digital goods (e-books, mobile apps, software, streaming media, audio and video content)
- Retail and hard goods ecommerce
- Gaming, including eGaming and social gaming
- Financial services use cases, including online trading
- Travel and tourism, including airlines, hotels, car rentals, and restaurants
Pay-Ins: Collecting Funds From Canadian Customers
Gigadat’s Pay-Ins are designed around consumer-initiated online banking transactions. Two Interac-based methods are highlighted for accepting funds from Canadian customers.
Interac e-Transfer Pay-Ins
Interac e-Transfer is described as an internet-based, consumer-initiated transaction that transfers funds over email or SMS. Gigadat emphasizes that it is supported by 100 percent of Canadian financial institutions.
From an operational standpoint, the flow relies on the customer completing an Interac e-Transfer from their online banking environment using details provided during checkout.
Interac e-Transfer Request Money
Request Money is positioned as a consumer-initiated method where the vendor requests the funds required and the consumer accepts the request. This can shift the flow from the customer manually sending funds to the customer responding to a structured request, which may reduce data entry errors in some scenarios.
Security Characteristics For Pay-Ins
Gigadat describes security controls tied to the banking flow, including:
- Exchange of funds using established and secure banking procedures between Gigadat and the end-user’s financial institution
- Notifications and deposit instructions transmitted by email or text message
- Encryption technology
- User IDs and passwords issued by financial institutions
- Secure login processes within online banking environments
Pay-Outs: Sending Funds To Customers
Gigadat’s Pay-Outs focus on online and mobile banking payout methods for merchants that need to distribute funds to customers. The provider describes its pay-out offerings as open loop online banking payment solutions, and it highlights several options.
Interac e-Transfer Payouts
Interac e-Transfer payouts are positioned as a method for merchants to transfer money to consumers in Canada using an email address and a bank account in Canada. Gigadat highlights a data-minimization aspect for merchants, stating that the merchant can send the payment using only the customer’s email address or mobile phone number, without collecting personal financial information from the user.
eCashout (ACH Deposits)
Gigadat’s eCashout is described as a customized online ACH solution that enables merchants and organizations to deposit funds directly into an end-user’s Canadian bank account.
Other Pay-Out Options
Gigadat also references additional payout methods, including:
- Local and real-time bank transfers
- Email transfer payments
- A bank wire option positioned for secure withdrawals
FastPlay For Gaming Operators
FastPlay is a fast registration solution intended to let Canadian consumers start playing quickly. The product is framed around using the end-user’s method of payment to identify the end-user and provide personal details that become available to and stored by the operator.
FastPlay describes a three-step flow:
- Deposit and registration through an Interac deposit in the online banking environment
- Identification through the online banking environment for a full KYC life cycle
- Withdrawal described as real-time withdrawal from the online banking environment
Gigadat also lists performance claims for FastPlay (for example, conversion uplift and deposit volume impacts). Merchants should treat these as provider-stated outcomes and validate performance in their own funnel and customer segment.
Cybersecurity Framework
Gigadat states that it has put in place cybersecurity standards through the NIST Cybersecurity Framework, describing activities aligned to identify, protect, detect, respond (labeled as data analytics/containment), and recover.
Integration And Reporting
Gigadat states that it has streamlined solutions into an API intended to make integration fast and easy for websites, apps, or platforms. Gigadat also references combined flow solutions, which implies that merchants may be able to align pay-in and pay-out experiences within a single integration pattern.
For merchants that need operational visibility, Gigadat references extensive reporting tools for e-merchants in financial services contexts to analyze, manage, and grow the business. Gigadat also provides an e-Transfer status tool intended to help users track transaction status when Interac e-Transfer completion can take up to one business day.
Support, Operations, And Service Model
Gigadat highlights operational and support commitments that can affect merchant experience:
- 24/7 customer service positioned as available for merchants and their customers
- Support offered in French and English
Conclusion
Gigadat is designed for merchants that want to serve Canadian customers using online and mobile banking payment methods, with a product set organized around pay-ins and pay-outs. The platform emphasizes Interac e-Transfer and related flows for collecting and distributing funds, with additional capabilities positioned around identity verification, AML and KYC support, fraud reduction, and cybersecurity governance. For merchants operating in Canada-focused verticals such as digital goods, gaming, financial services, retail ecommerce, and travel, Gigadat’s banking-rail approach may fit use cases where customer preference for local online banking payments is a primary driver.
Frequently Asked Questions (FAQs)
What payment methods can merchants offer with Gigadat?
For pay-ins, Gigadat supports Interac e-Transfer and Interac e-Transfer Request Money. For pay-outs, it supports Interac e-Transfer payouts and eCashout (ACH deposits to Canadian bank accounts).
Where does Gigadat operate?
Gigadat is positioned for Canada (North America), including transfers to consumers with Canadian bank accounts. The supported currency in the provided dataset is CAD.
What fees does Gigadat charge?
Gigadat does not publish a standard setup, monthly, or per-transaction fee schedule. Pricing is arranged per merchant program (custom per merchant).
Does Gigadat offer plugins or third-party integrations like Shopify?
Gigadat does not publish a plugin marketplace or a third-party integration list (Shopify, WooCommerce, Magento, etc.). Integration is described at a high level via API.
What customer support options are available with Gigadat?
Gigadat advertises 24/7 customer service and support in French and English.