Getz

Getz: Payment Processing And Restaurant Commerce Overview

Getz is a restaurant-focused platform that combines payment processing with operational modules such as POS, self-ordering, online pickup, delivery, and CRM. For merchants, the core proposition is an in-house payment gateway positioned for F&B workflows, alongside tools that connect ordering, kitchen operations, and reporting in a single system.

Getz Payment Processing At A Glance

Getz positions its payment processing as an in-house payment gateway built for restaurants and broader F&B operations. The gateway is described as PCI DSS compliant and is paired with features intended to reduce checkout friction and improve financial visibility through real-time reconciliation.

Key elements include:

• An in-house, PCI DSS compliant payment gateway

• Real-time reconciliation across orders, payments, and refunds

• Fast checkout experience integrated with ordering

• An all-in-one operating model spanning instore and online channels

Core Products That Connect To Payment Acceptance

Getz frames payment processing as part of an “all-in-one” restaurant management system. For merchants evaluating payment acceptance, the most relevant modules are the ones that create or route transactions into the gateway and then reconcile them back to operations.

Payment Gateway

Getz describes a “lowest-rate” payment gateway and emphasizes speed, safety, and integrated checkout. The gateway is presented as part of a secured, in-house stack that supports a restaurant’s omnichannel sales flow.

POS System

Getz offers a cloud-based POS system positioned for faster ordering and payment speed, including “fire-to-kitchen” workflows and centralized operational data access. The POS positioning matters for payment acceptance because it implies that transactions are tied to instore order capture and kitchen execution, rather than being a standalone gateway integration.

Online Ordering, Pickup, And Delivery

Getz provides online ordering capabilities designed for:

• Customer pre-ordering and in-store pickup through a branded ordering platform

• Delivery ordering with cashless payment support and customer-facing real-time updates

• Direct-to-kitchen order routing and peak-hour throttling controls

Checkout Experience And Transaction Lifecycle

Getz emphasizes a payment experience designed to reduce friction, particularly when payment is embedded in ordering.

Notable transaction lifecycle points include:

• Cashless payment support for online ordering, with acceptance of credit and debit cards

• The ability to store cards for subsequent orders in online ordering contexts

• Refund handling, including partial refunds, full refunds, and order changes

• A checkout flow described as seamless, with the goal of eliminating payment friction

Reconciliation, Analytics, And Reporting Workflows

Getz highlights real-time reconciliation from orders through payment, including refunds and changes in orders, with the stated objective of providing accurate visibility into sales and cash flow.

Operational reporting and management features described across Getz modules include:

• Real-time reconciliation across the order-to-cash lifecycle

• Analytics and reports intended to help track business growth and operational efficiency

• A merchant login portal (Merchant Panel) for store access and management workflows

Compliance, Security, And Data Protection

PCI DSS

Getz explicitly describes its in-house payment gateway as PCI DSS compliant. For merchants, this is the central compliance statement made about payment processing in the product materials.

Pricing And Commercial Model

Getz presents subscription-style pricing packages based on the number of outlets:

• Single Outlet Package: from $150 per month per outlet

• Multi-Outlets Package (below 20 outlets): from $75 per month per outlet

• Chain Outlets Package (above 20 outlets): from $50 per month per outlet

Integration And Developer Considerations

Getz operates an API endpoint that is publicly reachable, indicating that developer integration exists at some level. However, the publicly visible API landing page does not present detailed developer documentation within the reviewed materials.

From an implementation standpoint, Getz emphasizes rapid operational transformation and readiness “within days” without changing an existing POS, while also offering its own POS module. Merchants should clarify:

• Which integration patterns are supported (for example hosted payment pages, embedded flows, plugins, webhooks)

• Whether the API provides transaction, order, refund, and reconciliation objects

• How authentication and role-based access are handled for staff and multi-outlet groups

Geographic Coverage And Merchant Fit

Getz lists its headquarters in Singapore and references a SEA office footprint including Singapore, Indonesia, Philippines, and Vietnam.

The platform is positioned for restaurants and B2C F&B operators, with modules and messaging tailored to quick service, casual dining, and full service restaurant contexts. Getz also states it supports F&B businesses of all sizes and references having transformed more than 1,000 F&B businesses to date.

Support Program

Getz lists support availability daily from 9 AM to 10 PM, including weekends and public holidays, with support channels including email and Telegram. A “365 Days Support and Monitoring Team” is also described as part of core services in the pricing context.

Conclusion

Getz is designed as a restaurant commerce stack where payment processing is closely linked to ordering, fulfillment, and operational reporting. The payment gateway is described as an in-house, PCI DSS compliant component with real-time reconciliation and refund handling that aligns with restaurant workflows. Pricing is presented as outlet-based monthly packages where the payment gateway is included as part of a broader all-in-one solution, while transaction fee schedules are not published publicly.