FusionPay

FusionPay Overview For Merchants
If your priority is to accept leading Chinese mobile wallets with a simple setup, FusionPay provides an online gateway and POS acceptance focused on Alipay, WeChat Pay, and UnionPay QuickPass. FusionPay positions itself as a UK-based pay-tech company offering QR-based payments, invoicing, reporting, and an API for ecommerce and in-store flows.
What Is FusionPay
FusionPay is a payments provider that integrates Chinese mobile wallet acceptance into your checkout and point of sale. The service exposes an online payment gateway, a POS solution, and a merchant portal for reporting. The site highlights acceptance of Alipay and WeChat Pay online and in store, with UnionPay QuickPass information available in the Solutions section. Pricing for online and POS is listed on FusionPay’s website, and developer documentation is linked from the top navigation.
Who Should Consider FusionPay
You will benefit most if you:
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Serve Chinese customers or tourists and want to offer familiar wallets at checkout.
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Operate physical retail, hospitality, taxi, delivery, or local shops that prefer QR scan flows instead of card entry.
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Run ecommerce sites that want to add Alipay or WeChat Pay without storing card data.
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Need basic invoicing and a portal for transaction history and refunds.
The “Solutions” page also calls out use across restaurants, couriers, luxury retail and other local merchants, which matches typical QR wallet use cases.
Payment Methods You Can Accept
FusionPay’s site lists the following:
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Alipay for online and POS QR acceptance.
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WeChat Pay for online and POS QR acceptance.
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UnionPay QuickPass information page describing contactless and QR options.
This portfolio is targeted at Chinese consumer payment preferences. If you need card schemes or Apple Pay or Google Pay, you should confirm separately because FusionPay’s public pages focus primarily on Chinese wallets.
Acceptance Channels And Customer Flows
Online Payment Gateway
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At checkout your site presents Alipay and WeChat Pay as options.
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QR flow a QR code is generated for the customer to scan in their wallet app, then the customer authorises and completes the payment.
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Online invoicing is available, with basic online reporting and stated 24/7 support.
POS And In-Store
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FusionPay POS combines a terminal and the FusionPay app.
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Customer flow the buyer displays a wallet QR code, your staff scans it on the FusionPay device, and a receipt is printed automatically.
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EPOS integration and QR code solutions are referenced on the Solutions page.
These flows remove the need to key card numbers or present a card. They are designed for speed and familiarity for Chinese wallet users.
Pricing And Fees
FusionPay publishes indicative fees:
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Online gateway: 1.7% per transaction.
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POS: 1.7% per transaction, plus a £150 device deposit and £15 monthly rental.
As always, treat these as guide rates. Confirm your final pricing, any minimums, FX costs, or volume tiers in your merchant agreement.
Integration Options And Developer Notes
FusionPay links to a public API manual that covers both in-store and online channels. Useful points for your technical team:
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Base endpoints are documented for the merchant API.
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Payment creation
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Create QR payments for Alipay or WeChat Pay.
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Barcode payment where staff scan the buyer’s wallet barcode.
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WeChat JSAPI and app flows for native integrations.
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Alipay Online for Web, WAP and App, including Alipay Plus variants.
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Order lifecycle
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Query transaction status.
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Refund endpoint.
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Close transaction endpoint.
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Operational endpoints
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Exchange-rate query.
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Settlement file download.
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Currencies and pricing parameters
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Base currency defaults to GBP, with examples for EUR.
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A parameter supports pricing a product in CNY when needed for specific flows.
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These features allow you to run fully server-to-server integrations, generate QR codes on your site, and automate reconciliation with settlement files.
Reporting, Refunds And Merchant Portal
FusionPay provides:
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Merchant portal at a dedicated company subdomain for transaction search and statements after your e-agreement.
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In-app statement views to review transactions and print summaries.
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Refund flows supported in the app and via the API, using the customer’s receipt or electronic receipt in their wallet.
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Receipts printing on POS after successful payment.
For finance teams, the presence of a settlement download endpoint plus a portal with date filters should simplify reconciliation.
Risk, Compliance And Data
A few operational considerations based on the public materials:
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Data handling: the online wallet model means customers authorise within Alipay or WeChat Pay, which reduces the need for your site to handle card data directly.
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Acquiring arrangement: the Terms indicate that FusionPay licenses the API and that acquiring services are provided by payment facilitators. This suggests you will contract under an e-agreement that grants you access to the API and facilitator acquiring.
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Privacy: FusionPay’s privacy policy identifies the company as Fusionpay Limited and outlines general data usage.
As with any provider, confirm your contracting entity, settlement flows, refund windows, chargeback handling for each wallet, and any geographic restrictions during onboarding.
Onboarding, Support And Contact
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Registration and login links appear in the top navigation for merchant onboarding.
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24/7 customer support is referenced on the Online Payment page.
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Contact details including phone, email, and a London address are listed in user guides and site policies.
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Guides are available for POS and app setup, including network configuration, payment, refund and statement review.
FusionPay: Frequently Asked Questions (FAQs)
What is FusionPay?
FusionPay is a UK-based payments provider that enables acceptance of Chinese wallets and offers an online gateway, POS solution, and a merchant portal for reporting.
Which payment methods does FusionPay support?
FusionPay publicly highlights support for Alipay and WeChat Pay for online and in-store QR flows. A UnionPay QuickPass information page is also available on the site.
Does FusionPay work online and in store?
Yes. You can integrate the online payment gateway for web and app checkouts and use FusionPay POS in store with QR or barcode scan flows.
What are FusionPay’s published fees?
FusionPay lists an indicative rate of 1.7% per transaction for the online gateway and for POS. Always confirm your final pricing during onboarding.
Are there POS device costs?
FusionPay shows a £150 device deposit and £15 monthly rental for POS hardware. Check the device model, warranty, and replacement process in your agreement.
Does FusionPay provide developer documentation and an API?
Yes. FusionPay provides API documentation covering payment creation, status query, refunds, order close, exchange rates, and settlement file downloads for reconciliation.
Can I issue refunds through FusionPay?
Yes. Refunds are supported via the merchant portal and through API endpoints. Confirm refund windows and processing behavior for each wallet during onboarding.
What reporting and reconciliation tools are available?
You get a merchant portal to search transactions and view statements, plus an API endpoint to download settlement files for finance reconciliation.
How does FusionPay handle currencies and FX?
Public examples show GBP as the default with support for EUR examples and a parameter to price in CNY for certain flows. Confirm settlement currency and FX application.
Are chargebacks handled the same way as card payments?
No. Wallet dispute processes differ from card chargebacks. Ask FusionPay about dispute handling and evidence requirements for each payment method.
Who should consider FusionPay?
Merchants serving Chinese customers in ecommerce or in-store environments who want QR wallet acceptance, basic invoicing, and straightforward reporting should evaluate FusionPay.
How do I get started and contact support?
You can register from the site and access the merchant portal after agreement. FusionPay references 24/7 support. Use the site’s contact details for phone and email.