Flo2Cash

Flo2Cash
Company: Flo2Cash Limited
Company Size: SMB
Ownership: Private
Headquarter Country: New Zealand
Year Established: 2003
Supported Regions: Oceania
Supported Countries: Australia, New Zealand
Industry Focus: Ecommerce, Non-Profit, Professional Services, Subscriptions
Processing Volume (USD, per year): 360,000,000
Total Merchants: 1,500
Target Merchant Size: Mid-Market, SMB, Startup
Fee Structure: Custom Per Merchant
Supported Currencies: AUD - Australian Dollar, NZD - New Zealand Dollar
Transaction Types: ACH/Bank Transfer, Card Not Present, mCommerce, Payment Links, Recurring Billing
Compliance: AML/KYC Screening, ISO 27001, PCI DSS
Risk Management: Fraud Prevention
Developer & Integration: Hosted Payment Page, Web Services API
Branding & White-Labeling: Custom Branding
Onboarding Time: 3-5 Days
API Accessibility: Not Accessible
Reporting & Onboarding: Online Merchant Portal
Third-Party Integrations: Drupal, Joomla, Magento, OpenCart, PrestaShop, WooCommerce

Flo2Cash: Smart Recurring and One-Off Payments for Australia and New Zealand

Flo2Cash enables you to accept payments across channels and tailor the checkout to your use case. You can take card payments online, in app, over the phone, and via payment links that work on any device. Everything is managed from a merchant dashboard with real-time updates, so your team can track transactions, reconcile faster, and act quickly when something needs attention. The platform’s multi-channel approach is backed by reporting, analytics, and risk controls designed to reduce disputes.

Core payment methods

  • Cards: Accept major credit and debit cards for one-time or recurring payments.

  • Direct debits: Pull funds from a customer’s local bank account for subscriptions, memberships, and regular giving. This suits domestic recurring billing where predictability and lower costs matter.

  • Additional options: Use a virtual terminal for phone payments and Paylinks for invoice-style requests, donations, deposits, or any scenario where sending a secure link is easier than building a full checkout.

Built for Recurring Revenue

Flo2Cash is especially strong for businesses and charities that rely on repeat billing. You can set personalised payment schedules with custom timing, amount, and frequency, assign start and end dates, and update plans in bulk as your portfolio grows. Batch tools help you upload payment plans or amend customer details at scale, while automatic card retries improve recovery of failed renewals without manual follow-up.

Teams that process high volumes can use an Automated Batch Processor to upload files and retrieve transaction statuses directly from internal systems like accounting software or a CRM. This reduces swivel-chair work, cuts human error, and puts payment operations on a predictable cadence.

One-Off Payments Without Friction

If you run campaigns, take deposits, or accept sporadic invoices, Flo2Cash lets you process one-time payments quickly. You can accept them online, by phone through the virtual terminal, or by sending a secure Paylink that customers open on mobile or desktop. These options cover real-world scenarios where a lightweight flow outperforms a full ecommerce integration, such as event registrations, pledge drives, and phone orders.

Reporting and Analytics for Better Decisions

Flo2Cash includes in-depth transaction reporting and insights. Merchants can filter by date, method, plan, and outcome to understand cash flow and surface exceptions. Export options help with reconciliation and financial controls. For subscription businesses and not-for-profits, visibility into approvals, declines, and retries directly translates into fewer write-offs and more predictable revenue.

Risk Management and Security

Payments bring risk. Flo2Cash applies fraud-detection logic and rule-based processing to help lower dispute rates. On the compliance side, the platform is PCI DSS Level 1 Service Provider certified, which is the most stringent tier for service providers that store, process, or transmit card data. Level 1 shows mature security controls, regular assessments, and operational discipline that enterprise and regulated merchants expect.

Settlement and Processing Cadence

Two operational details matter if predictable cash flow is important to you:

  • Processing window: Batches submitted by cut-off are typically processed on the following calendar day, with most merchants seeing processing within about 24 hours.

  • Funding speed: Deposits can reach your account the next business day depending on bank rails and payment method. That baseline supports working capital planning for both commercial and nonprofit programs.

Merchant Dashboard and Controls

From the Flo2Cash merchant dashboard, your team can add or edit customer and payment data, change schedules, and monitor performance. Updates apply immediately, so you can pause a plan, retry a failed card, or adjust a donor’s amount without a ticket. Self-serve access is always available, and assisted support is offered during core business hours for help with reconciliation, plan migrations, or complex exceptions.

Pricing and Transparency

Flo2Cash prices services for not-for-profits and for startups or established businesses. Fees are set with transparency in mind and tailored during onboarding. If you are a charity, ask about fundraising support and any special rates. If you are a subscription or membership business, clarify card and direct debit pricing, minimums, and any volume tiers so you can forecast costs accurately.

Who Flo2Cash is For

Based on the feature set and positioning, Flo2Cash aligns well with:

  • Memberships and subscriptions: Gyms, clubs, education providers, utilities, and SaaS that need automated schedules, robust retries, and batch workflows.

  • Not-for-profits and fundraising: Regular giving, pledge campaigns, and emergency appeals, where recurring donations and quick one-off payments must be easy for supporters.

  • Service businesses and invoicing: Teams that prefer Paylinks or phone payments through a virtual terminal to reduce friction and get paid faster.

Coverage and Availability

Flo2Cash serves Australia and New Zealand and supports popular card brands plus direct debits on local bank accounts. If you plan to debit customers outside your domestic market, confirm coverage and scheme-specific approvals during scoping. For cross-border scenarios, many merchants combine local direct debits with cards to balance conversion, cost, and reach.

Implementation Highlights

You can start with simple online forms and Paylinks, then move to batch uploads and ABP automation as volumes grow. The ability to bulk update payment details reduces manual effort when cards expire or customers switch banks. Automatic card retries help you recover otherwise lost renewals, and configurable schedules mean you can align charge dates with payday cycles or billing policies. For teams that process thousands of recurring payments per cycle, these details are where operational efficiency and lower churn show up.

Developer and operations notes

  • File-based automation: Useful when you already generate billing files from an ERP, CRM, or membership system.

  • Plan versioning and auditability: Keeping a clear history of changes to amounts, dates, and methods supports finance and compliance reviews.

  • Exception handling: Define playbooks for failed direct debit attempts, expired cards, and partial plan changes so support can resolve issues on the first contact.

Customer Experience

A strong recurring engine is not only about collecting funds. Flo2Cash supports personalised checkout across channels and PDF-fillable forms, which can be helpful for organisations that capture authorisations offline or by mail. The virtual terminal offers staff a compliant way to accept payments by phone without building a custom flow. For donors and members, simple links and predictable billing schedules reduce friction and follow-up, which translates into higher retention.

Compliance Snapshot

  • PCI DSS Level 1 Service Provider certification for card data security

  • Rule-based fraud controls suited for card-not-present transactions

  • Direct debit authorities and notices aligned with domestic requirements in Australia and New Zealand

Merchants should validate precise terms for their program during contracting, including retention policies, dispute rights, and any scheme-specific rules for recurring transactions.

Support and Operating Hours

Flo2Cash provides support during core business hours and self-serve access around the clock. If you operate across time zones or run campaigns on weekends, align your internal playbooks to the support window and ensure staff can resolve common issues from the dashboard without needing a ticket.

Conclusion

Flo2Cash is a focused platform for recurring payments and local direct debits paired with multi-channel card acceptance. If your revenue model depends on subscriptions, memberships, or regular giving in Australia and New Zealand, its payment plans, batch tooling, and retries are compelling. Add Paylinks and a virtual terminal for off-site collection, and you have a flexible toolkit that does not require heavy engineering effort to get started. Security is covered by enterprise-grade PCI DSS Level 1 certification, and day-to-day operations benefit from predictable processing and funding timelines.

Flo2Cash: Frequently Asked Questions (FAQs)

What is Flo2Cash?

Flo2Cash is a payments platform for recurring and one-off collections with cards and local direct debits, plus tools like Paylinks and a virtual terminal.

Which countries does Flo2Cash primarily support?

Flo2Cash primarily serves merchants in Australia and New Zealand.

Which payment methods can I accept with Flo2Cash?

You can accept major credit and debit cards, set up local direct debits, send Paylinks, and take phone payments via the virtual terminal.

Is Flo2Cash suitable for recurring billing?

Yes, Flo2Cash offers configurable payment schedules, bulk updates, batch processing, and automatic card retries for recurring payments.

Does Flo2Cash support one-off payments?

Yes, you can process one-off payments online, by phone with the virtual terminal, or by sending a secure Paylink.

How fast are settlements with Flo2Cash?

Funding can reach your bank account as soon as the next business day depending on your bank and payment method.

How does Flo2Cash handle security and compliance?

Flo2Cash is PCI DSS Level 1 Service Provider certified and uses fraud controls to help reduce disputes.

What does the Flo2Cash dashboard provide?

The dashboard provides real-time updates, reporting, and controls to manage customers, schedules, refunds, and exceptions.

Who is Flo2Cash a good fit for?

Flo2Cash suits memberships, subscriptions, and not-for-profits that need reliable recurring billing and easy one-off payment options.

What integration and automation options are available?

You can start with Paylinks and online forms, then use batch uploads and an automated batch processor as volumes grow.

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