Fix Pay

Fix Pay: Merchant Payment Acceptance Overview

Fix Pay is a Brazilian payment technology provider that supports both physical and digital payment acceptance for merchants. Its product set spans in-store payments through POS and TEF, plus online flows such as payment links, hosted checkout experiences, Pix, boleto, recurring billing, and e-commerce use cases. Fix Pay also provides a developer platform with APIs for creating payment links, handling Pix flows, managing receivables, and integrating webhooks for status and settlement events.

What Fix Pay Is

Fix Pay positions itself as a payments technology company that supports:

• Physical payments: POS and TEF
• Digital payments: Pix, FlashLink, SafeLink, recurring payments, and e-commerce

For merchants, this typically means one provider for taking payments at the counter and also accepting payments remotely or online through links, hosted screens, and subscription flows.

Payment Acceptance Channels

In-Store Payments (POS And TEF)

Fix Pay supports in-store acceptance through POS and TEF. Its card machine offering highlights contactless capability and connectivity options including cellular and wireless connections (for example, 3G/4G, Wi-Fi, and Bluetooth). This aligns with typical retail requirements such as countertop mobility, customer-facing tap-to-pay, and network resilience.

Online Payments (Payment Links And Hosted Checkout)

Fix Pay supports online sales through payment links that can be shared in messaging apps and social channels. The product positioning is oriented to remote selling and simplified checkout, where the merchant sends a link and the customer completes payment through a hosted flow.

Fix Pay’s API can generate a payment link that points to a hosted checkout URL on Fix Pay infrastructure. The link generation payload supports fields such as:

• Amount and description
• Installments
• Customer name, email, and phone
• Optional freight and shipping details, including prefilled delivery address fields

This model is useful for merchants that want a hosted flow rather than building a full checkout UI from scratch.

Payment Types Supported

Fix Pay indicates support for the following payment types commonly used in Brazil:

• Card payments (credit is explicitly referenced; the platform also includes card token flows)
• Pix
• Boleto

Pix is supported not only as a payment option, but also through API routes for creating and managing Pix-related experiences such as QR codes and status checks. Boleto is referenced in both product positioning and operational flows.

Checkout And Billing Flows

Payment Links (FlashLink And SafeLink)

Fix Pay offers payment-link checkout flows including FlashLink and SafeLink. For merchants, these can support:

• One-off remote payments via a hosted checkout
• Controlled links with defined parameters such as payment value, installment count, and how many payments a link can accept

The developer documentation describes generating a FlashLink and references SafeLink as a related checkout access mechanism.

Pix Checkout Screens

Fix Pay supports hosted Pix payment screens. For subscription and invoice flows, Fix Pay Sign includes routes that return Pix payment screens and success screens, which can simplify implementation for merchants that prefer hosted UI.

Recurring Billing And Subscriptions

Fix Pay supports recurring payments and subscription management. This includes an operational portal experience focused on managing subscriptions, and API capabilities under Fix Pay Sign for subscription operations such as:

• Activating or disabling subscriptions
• Editing and expiring subscriptions
• Manual billing
• Managing invoices, including cancellation and second-copy issuance
• Exporting data in CSV and XLSX formats for billing and collections workflows

This set is relevant to SaaS, membership businesses, subscription commerce, and any merchant with repeating charges.

Saved Cards And Automated Charging

Fix Pay’s developer documentation includes card token flows that support charging payments using a saved card token. There are also routes that combine stored-card charging with split configurations between beneficiaries, which can be relevant in multi-party settlement models.

Developer And Integration Options

Fix Pay provides an API reference with multiple product areas, including Pix, FlashLink, SafeLink, Fix Pay Sign, and e-commerce related endpoints. The API also references areas such as Portal, EDI, and other operational groupings.

Key integration patterns include:

• Authentication and user sign-in routes
• Payment link generation routes for FlashLink and SafeLink checkout
• Pix routes for QR code generation, status checking, expiration, and reversal
• Receivables routes for day, week, and month reporting, as well as method-based views (for example, Pix, boleto, credit)
• Export routes (XLSX and CSV)
• Bank reconciliation functionality
• Partner integration routes to create or edit establishments and configure Pix keying
• Transparent checkout routes for partners, including saving and deleting cards

Webhooks

Fix Pay includes webhook capabilities for operational events. Examples in the documentation include:

• Webhook for Pix status
• Webhook for settlement (liquidação), including settlement aggregation fields and per-merchant breakdowns

The webhook settlement example notes an encrypted body approach (AES-256), which indicates a structured design for securely transmitting sensitive settlement payloads.

Hosted Screens And Error Handling

Fix Pay includes hosted screens for checkout flows, including explicit endpoints to return success and failure screens for SafeLink. This helps merchants and platforms handle outcomes without building multiple custom UI views.

Risk Management And Compliance

PCI DSS

Fix Pay references PCI DSS compliance as part of its security posture. For merchants, this is relevant when evaluating card payment handling and assessing whether the provider maintains recognized controls for card data environments.

Antifraud

Fix Pay references integrated antifraud through ClearSale. Practically, this can help merchants reduce manual review overhead and address fraud risk in card-not-present scenarios, depending on the merchant’s configuration and risk profile.

Reporting, Portals, And Merchant Operations

Fix Pay highlights operational tooling through portals designed to support day-to-day payment management. Portal capabilities include:

• Tracking receivables
• Managing payments
• Initiating advances (antecipações) where applicable
• Generating payment links
• Exporting data for operational and reconciliation workflows

On the API side, reporting and operations are reflected through endpoints for receivables, operational lists, exports, and reconciliation routines. This combination can be useful for merchants that want both a UI-based portal and the ability to integrate payments and reporting into internal systems.

Pricing Structure

Fix Pay uses a mix of plan-based and program-specific pricing, depending on the product line.

For recurring billing, Fix Pay lists plan options with monthly pricing (for example, a “Básico” plan and a “Premium” plan) and describes support and functionality differences between tiers. Fix Pay also shows examples of payment method fees within the recurring context, including Pix percentage pricing and boleto fixed fees in Brazilian reais, as well as items labeled “a consultar,” which indicates price elements that are negotiated or depend on merchant profile.

Customer Support And Contact Channels

Fix Pay provides multiple merchant support channels, including:

• Email support
• Phone contact
• WhatsApp chat

Support hours are also published for different days, including weekday, Saturday, Sunday, and holiday schedules.

Typical Merchant Use Cases

Fix Pay’s capabilities align with several merchant profiles:

• Retail and service merchants that need POS acceptance with contactless support
• Merchants selling remotely via WhatsApp and social channels using payment links
• E-commerce merchants that want a gateway and supporting reporting
• Subscription businesses that need recurring billing, invoice tooling, and payment screens
• Platforms and partners that want API-based provisioning, webhooks, and embedded flows such as transparent checkout, saved-card logic, and split configurations

Conclusion

Fix Pay offers a broad set of payment acceptance tools that cover both in-store and online needs, with support for common Brazilian methods such as cards, Pix, and boleto. Its product set spans POS and TEF, payment links and hosted checkout experiences, subscription and invoice management, and a developer platform with APIs, webhooks, reporting, and operational exports.