Damen epayment

Damen epayment
Company: Damen
Employees: 501–1000 Employees
Company Size: Mid-Market
Ownership: Private, Subsidiary
Headquarter Country: Egypt
Year Established: 2018
Supported Regions: Africa
Supported Countries: Egypt
Industry Focus: Ecommerce, Education, Entertainment, Finance, Non-Profit, Public Administration & Government, Subscriptions, Telecommunications, Transport & Logistics, Utilities
Total Merchants: 100,000
Target Merchant Size: Mid-Market, SMB
Fee Structure: Custom Per Merchant
Supported Currencies: EGP - Egyptian Pound
Transaction Types: Buy Now, Pay Later, Card Present, Cash, POS Terminal, QR Code Payments
Compliance: PCI DSS
Onboarding Time: Over 5 Days
API Accessibility: Not Accessible

Damen ePayment: What Merchants In Egypt Should Know

If you sell to customers in Egypt and need nationwide cash and card collection, Damen epayment is a networked payments provider you can use to accept customer payments at retail agents and via QR or card on POS. With more than 100,000 retailers and 26 branches across the country, Damen focuses on bill presentment and collection, education fees, government payments, subscriptions, and similar use cases where your customers can pay at a nearby outlet or through the Damen Cash app.

Damen ePayment At A Glance

What it is: An Egyptian e-payment company established in 2018 that provides a large agent network, POS acquiring for bill payments and purchases, QR code payments, and a consumer app for paying a wide range of services.

Service footprint: Nationwide coverage in Egypt via a store locator of merchants across all governorates.

Primary use cases for you:

  • Bill and installment collection for utilities, telecom, micro-loans, schools, and government services

  • In-person payments at agents via card or QR

  • E-commerce flows where the buyer generates a payment code online and pays at a Damen outlet

  • Consumer self-service through the Damen Cash app

How Damen Works For Merchants

Agent Network Acceptance

Damen operates a country-wide network of retailers equipped with Damen POS terminals. Your customers can walk to any participating outlet and pay:

  • Utility bills and top-ups

  • Internet, landline, and mobile bills

  • School and university fees

  • Donations and subscriptions

  • Government and tax fees

  • Purchase installments and micro-loan installments

For collection-heavy businesses, this agent model reduces cash handling and reconciliation effort, since customers pay with cash, bank cards, or QR at the outlet and you receive funds through Damen according to your settlement arrangement.

Card Payments On POS

Damen enables card-present acceptance at agent POS devices. Customers can use credit or debit cards to pay for transactions processed on Damen terminals. For your collection flows, this means customers are not limited to cash at the outlet.

QR Code Payments

Damen supports QR code payments. In practice, a QR is presented and the payer uses their phone to complete the transaction, with the merchant notified upon payment. This is useful for fast, cashier-light acceptance and for wallet users who prefer QR over plastic.

E-Commerce With Pay-In-Cash At Agent

Damen’s e-commerce option centers on “get your code online and pay with Damen.” The flow is typical for cash-at-outlet methods: your checkout generates a payment code or reference that the buyer then pays at a nearby Damen retailer. If you sell online to customers who prefer paying in cash or at a familiar retail point, this can improve conversion and reduce cart abandonment.

Consumer App: Damen Cash

Your customers can also pay using the Damen Cash mobile app. The app supports adding a credit or debit card and offers the same spectrum of service payments from a phone. If you collect recurring fees or bills, promoting the app to your customers can reduce service queues and make reconciliation more predictable.

Key Features And Service Coverage

Payments You Can Collect

  • Utilities: Electricity, gas, and water, including recharging cards

  • Telecom: Mobile, landline, and internet bills, balance recharge, and vouchers

  • Education: School and university fees

  • Government: Digital Egypt services, real estate taxes, Cairo governorate services, public prosecution payments, and more

  • Media and Subscriptions: TV networks and content platforms

  • Donations and Charity: Multiple charitable organizations

  • Loans and Installments: Micro-loan installments, ValU and Sympl purchases where offered

  • Transport and Tickets: Selected transport services

Ways Your Customers Can Pay

  • Cash at agent

  • Card at agent POS

  • QR code payments

  • Card-in-app via Damen Cash

Service Reach

  • Store locator with governorate selection enables customers to find the nearest outlet

  • Claims of 100,000+ retailers and 26 branches support broad accessibility

Onboarding And Merchant Options

Damen provides a dedicated Merchants Services area. You can request:

  • A Damen POS terminal to become an authorized outlet or enable acceptance at your point of presence

  • Advertising, maintenance, complaints, and suggestions through specific forms

If you plan to collect payments at your own locations, apply for a POS. If your model is primarily remote or online, integrate the e-commerce code-and-pay flow and direct customers to nearby outlets using the store locator.

Integration, Documentation, And Developer Notes

  • Public developer documentation is not published on the site at the time of writing.

  • E-commerce is presented as a “code and pay at agent” model rather than a traditional card-not-present gateway with APIs and SDKs.

  • QR payments are explained for merchants and customers, but wallet brand specifics and technical specs are not detailed publicly.

If you require API-level integration for reconciliation or status webhooks, contact Damen via the Merchants Services or Contact Us pages to confirm available options.

Security And Compliance

Damen states it annually renews PCI DSS compliance, indicating alignment with card security standards for processing cardholder data.

Who Damen Fits Best

Choose Damen if you need to reach Egyptian payers who prefer to pay in cash, by card at a familiar outlet, or by QR, especially when:

  • You collect bills, installments, or tuition and want national coverage with many cash-in points

  • Your customers often prefer cash-at-outlet for online purchases

  • You want a lightweight acceptance footprint without deploying your own acquiring stack

  • You benefit from store-locator driven discovery and in-person customer service

If you require a pure online card gateway with comprehensive API docs, tokenization, and advanced fraud tools exposed publicly, you may need to combine Damen’s cash-at-outlet and QR options with a separate card-not-present gateway.

Conclusion

Damen epayment gives you broad, practical reach into Egypt’s everyday payment habits through an extensive agent network, in-person card acceptance, QR payments, an e-commerce pay-at-outlet option, and a consumer app. It is best suited for billers, education providers, lenders, and online sellers who need reliable cash and card collection across the country.

Damen epayment: Frequently Asked Questions (FAQs)

What is Damen epayment?

Damen epayment is an Egyptian payments provider offering nationwide agent collection, POS card acceptance, QR payments, and a consumer app for service payments.

Where does Damen epayment operate?

Damen epayment operates across Egypt through a large agent network with a store locator that covers all governorates.

Which payment methods can my customers use with Damen epayment?

Your customers can pay with cash at agents, cards on POS, QR code payments, and card in the Damen Cash app.

What types of payments can I collect with Damen epayment?

You can collect utilities, telecom bills and top ups, education fees, government fees, donations, subscriptions, loans and installments, and selected transport services.

Does Damen epayment support e commerce payments?

Yes. The e commerce flow lets buyers generate a payment code online and pay at a nearby Damen outlet.

Does Damen epayment publish online gateway APIs for card not present?

Public developer documentation is not published. The e commerce option is presented as code and pay at agent rather than a full card not present gateway.

Is Damen epayment PCI DSS compliant?

Damen epayment states it renews PCI DSS compliance annually. Ask for the latest Attestation of Compliance to confirm scope.

How do I onboard as a merchant with Damen epayment?

Use the Merchants Services section to request a POS or contact sales for setup and commercial terms.

Does Damen epayment publish pricing and settlement details?

No public tariff is listed. Engage Damen sales to confirm fees, settlement timelines, refunds, and disputes for your use case.

Who is Damen epayment best suited for?

Damen epayment suits billers, education providers, lenders, and online sellers that need nationwide cash and card collection with QR and agent pay options.

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