Clearent

Clearent
Company: Clearent, LLC
Company Size: Mid-Market
Ownership: Private
Headquarter Country: United States of America (the),
Year Established: 2005,
Supported Regions: Europe, North America, Oceania
Supported Countries: Australia, United Kingdom of Great Britain and Northern Ireland (the), United States of America (the),
Industry Focus: B2B, Eating & Drinking Places, Healthcare, Retail
Processing Volume (USD, per year): 38,000,000,000
Total Merchants: 66,000
Target Merchant Size: SMB, Mid-Market
Setup Fee (USD): 0.00
Transaction Fee (USD/%): 2.59% flat rate or interchange-plus with ~0.50% markup
Fee Structure: Interchange Plus, Flat Rate, Tiered Pricing
Compliance: PCI DSS
Risk Management: Chargeback Management, Fraud Prevention
Branding & White-Labeling: White-Label Options, Custom Branding
Developer & Integration: Web Services API, Hosted Payment Page
SDK Support: Android SDK, iOS SDK
API Accessibility: Public
Reporting: Reporting API, Online Merchant Portal
Onboarding Time: Instant

Introducing Clearent: A Transparent, Scalable Payment Processor for Modern Businesses

Clearent is a U.S.-based payment processor and merchant services provider, now operating as part of Xplor Technologies. Founded in 2005, Clearent has grown to serve over 66,000 businesses and processes more than $31 billion in transactions annually . The company is known for its transparent pricing, innovative technology, and strong support for software developers and independent software vendors (ISVs).

Key Features of Clearent

Transparent Pricing Models

Clearent offers various pricing structures, including interchange-plus, tiered, and flat-rate options. The interchange-plus model is particularly favored for its transparency, with a typical markup around 0.50% . While not the lowest in the industry, Clearent’s rates are competitive, and the company has a reputation for rarely increasing fees.​

Diverse Payment Solutions

Clearent provides a range of payment processing options to accommodate different business needs:

  • Point of Sale (POS): Comprehensive POS systems that integrate scheduling, marketing, and payment processing.
  • Mobile App: Accept payments on-the-go via iOS and Android devices.​
  • Virtual Terminal: Web-based tool for secure card and ACH payments, supporting features like recurring billing and refunds.
  • Text to Pay: Send secure payment links via SMS for convenient customer payments.​
  • Hosted Payments: Secure online payment acceptance through hosted payment pages.

These solutions are designed to be user-friendly and secure, catering to various business models.

Developer-Friendly Integrations

Clearent’s Quest™ Payment Gateway offers robust integration options for developers:

  • Cloud EMV API: A semi-integrated, cloud-based solution that simplifies PCI compliance and EMV certification by handling sensitive data outside the POS system.
  • Mobile EMV SDK: Facilitates mobile payment acceptance with plug-and-play card readers.
  • Recurring Payments: Set up automated, secure recurring billing without storing sensitive cardholder information.
  • Tokenization and P2PE: Enhance security by replacing sensitive data with tokens and encrypting data at the point of sale.

These tools are designed to reduce development time and ensure compliance with security standards.

Empower Program: Cost-Saving Initiatives

Clearent’s Empower Program offers merchants options to offset credit card processing fees:

  • Cash Discounting: Offer discounts to customers who pay with cash, reducing card processing costs.​
  • Surcharging: Add a fee to credit card transactions to cover processing expenses.
  • Convenience and Service Fees: Apply additional fees in specific scenarios, such as alternative payment channels or certain merchant categories.

Businesses using the Empower Program have reported average annual savings of $13,000, with total projected savings reaching $144 million per year.

Security and Compliance

Clearent emphasizes security through:

  • PCI-Validated P2PE: Encrypts card data at the point of sale, reducing PCI DSS scope and simplifying compliance.
  • Tokenization: Replaces sensitive card data with tokens, minimizing the risk of data breaches.
  • Quick Chip for EMV: Accelerates chip card transactions, enhancing customer experience.

These measures help protect businesses and their customers from fraud and data breaches.

Additional Services

Clearent also offers:

  • Gift Cards and Loyalty Programs: Encourage repeat business and customer engagement.​
  • Smart Invoicing: Automate billing processes to improve cash flow.​
  • Merchant Financing: Access to funding options to support business growth.

These services are designed to provide comprehensive support for businesses beyond payment processing.

Ideal Use Cases

Clearent is well-suited for:​

  • Small to Medium-Sized Businesses: Looking for transparent pricing and reliable support.
  • ISVs and Developers: Seeking robust APIs and integration options.
  • Businesses Aiming to Reduce Processing Costs: Through programs like Empower.
  • Industries Requiring Secure, Compliant Payment Solutions: Such as healthcare, education, and government sectors.

Conclusion

Clearent stands out as a transparent, developer-friendly payment processor offering a range of solutions tailored to various business needs. With its emphasis on security, cost-saving programs, and comprehensive support, Clearent is a compelling choice for businesses seeking efficient and secure payment processing solutions.

Frequently Asked Questions (FAQs)

What is Clearent and who is it for?

Clearent (operating as Xplor Pay) is a payment service provider focused on small and mid-market businesses in sectors such as retail, eating and drinking places, healthcare and other B2B services.

Which countries and regions does Clearent support?

Clearent supports merchants in Europe, North America and Oceania, with coverage currently including the United States, United Kingdom and Australia.

What industries does Clearent work with?

Clearent primarily serves B2B, retail, eating and drinking places and healthcare merchants, and supports both SMB and mid-market businesses processing at various volumes, including high-volume environments.

What security and compliance standards does Clearent follow?

Clearent is PCI DSS compliant and uses a layered security approach that includes tokenization, encryption and PCI-validated point-to-point encryption on supported devices, helping to reduce PCI scope for merchants and protect card data during processing.

What integration options and APIs does Clearent provide?

Clearent offers a REST-based payment gateway and multiple APIs, including Transaction, Reporting, Boarding, Recurring Payments and Marketing APIs, plus a mobile payments SDK for iOS and Android. Hosted payment pages, buttons and web-services APIs support web and mobile integrations.

Does Clearent support white-label and embedded payments?

Yes. Clearent provides white-label payment options and custom branding, and offers PayFac as a Service and embedded payment solutions for vertical SaaS and software providers that need branded, integrated payments inside their platforms.

What reporting and portals does Clearent offer?

Clearent provides an online merchant portal and a partner portal for transaction monitoring, reports and account management, plus a reporting API and online reporting tools that show transactions and fees in detail.

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