CardConnect
CardConnect is a comprehensive payment processing platform designed to meet the diverse needs of businesses seeking secure, efficient, and integrated payment solutions. As a wholly owned subsidiary of Fiserv, CardConnect offers a suite of services that cater to both small businesses and large enterprises, ensuring seamless payment experiences across various channels.
Key Features of CardConnect
1. Omnichannel Payment Acceptance
CardConnect enables businesses to accept payments through multiple channels, including in-person, online, and mobile transactions. This flexibility ensures that merchants can meet their customers wherever they are, providing a consistent and convenient payment experience.
2. Advanced Security Measures
Security is paramount in payment processing, and CardConnect addresses this with robust measures:
- Point-to-Point Encryption (P2PE): Protects cardholder data during transmission.
- Tokenization: Replaces sensitive data with unique identifiers, reducing the risk of data breaches.
- PCI Compliance: Ensures that merchants meet industry standards for data security.
3. Integration Capabilities
CardConnect’s platform is designed for seamless integration with existing business systems:
- APIs and SDKs: Facilitate easy integration into websites, mobile apps, and POS systems.
- ERP Integration: Compatible with major ERP systems like Oracle and SAP, streamlining financial operations.
4. Real-Time Reporting and Analytics
Merchants have access to detailed transaction data and analytics through the CardPointe platform, allowing for informed business decisions and efficient financial management.
Benefits for Merchants
1. Competitive Pricing
CardConnect offers customized pricing plans tailored to the specific needs of each business, ensuring cost-effective payment processing solutions.
2. Dedicated Support
Merchants receive 24/7 customer support, ensuring that any issues are promptly addressed, and operations run smoothly.
3. Quick Onboarding
The onboarding process is streamlined, allowing businesses to start accepting payments quickly and efficiently.
Suitable Industries
CardConnect serves a wide range of industries, including:
- Retail: Providing POS solutions and inventory management.
- Healthcare: Ensuring HIPAA-compliant payment processing.
- Hospitality: Offering seamless booking and payment experiences.
- E-commerce: Facilitating secure online transactions.
Frequently Asked Questions (FAQs)
What is CardConnect?
CardConnect is a payments platform of Fiserv that provides card and ACH processing, a payment gateway and integrated payment solutions for merchants from small businesses to large enterprises in the United States. It supports acceptance via the CardPointe platform across multiple channels.
Which payment methods and channels does CardConnect support?
CardConnect supports major card brands (Visa, Mastercard, American Express, Discover), ACH and eCheck, digital wallets such as Apple Pay, Google Pay and Samsung Pay, plus cash in a POS context. Payments can be accepted in-store on POS devices, online, in mobile apps and via MOTO or a virtual terminal.
Where is CardConnect available and which industries does it serve?
CardConnect focuses on merchants in the United States and supports transactions in USD. It serves SMB, mid-market and enterprise clients in sectors such as retail, restaurants, healthcare, software and SaaS, professional services, travel and hospitality and more.
How does CardConnect handle security and compliance?
CardConnect is PCI DSS compliant, offers 3D Secure support and provides fraud prevention tools. It combines EMV-enabled devices, point-to-point encryption and tokenization to protect card data and help reduce PCI audit scope for merchants using CardPointe and the CardPointe Gateway.
How does CardConnect price its services?
Available data indicates CardConnect applies no setup fee and a monthly fee of about 10 USD, while the overall fee structure is customized per merchant. Exact pricing depends on factors such as business model, processing volume and risk profile, so you need a tailored quote from CardConnect or its partners.
How fast are settlements with CardConnect?
CardConnect typically settles card transactions on a T+1 schedule, which means funds are paid out on the next business day. Actual settlement timing can vary based on bank relationships, processing profile, weekends and holidays, so some merchants may see slightly different funding times.
What integration options and developer tools does CardConnect offer?
CardConnect provides a public Web Services API, the CardPointe Gateway, hosted payment pages, webhooks and a browser-based virtual terminal. Developers can also use Android and iOS SDKs and benefit from CardConnect’s developer documentation for integrating payments into software, apps and ERP systems.
Does CardConnect support subscriptions and stored cards?
Yes. CardConnect supports one-click and saved cards, recurring billing and subscriptions, and a card account updater that refreshes expired or replaced card details. These tools help reduce payment declines and support subscription or installment-based business models.
What reporting and analytics does CardConnect provide?
CardConnect offers an online merchant portal and reporting API covering real-time transaction views, settlements, deposits and statements. Revenue share tracking is available for partners, helping both merchants and resellers reconcile payments and monitor performance across channels.
What onboarding and support does CardConnect provide?
Onboarding is typically completed within 1 to 2 days once a merchant is approved.