CardConnect

CardConnect is a comprehensive payment processing platform designed to meet the diverse needs of businesses seeking secure, efficient, and integrated payment solutions. As a wholly owned subsidiary of Fiserv, CardConnect offers a suite of services that cater to both small businesses and large enterprises, ensuring seamless payment experiences across various channels.
Key Features of CardConnect
1. Omnichannel Payment Acceptance
CardConnect enables businesses to accept payments through multiple channels, including in-person, online, and mobile transactions. This flexibility ensures that merchants can meet their customers wherever they are, providing a consistent and convenient payment experience.
2. Advanced Security Measures
Security is paramount in payment processing, and CardConnect addresses this with robust measures:
- Point-to-Point Encryption (P2PE): Protects cardholder data during transmission.
- Tokenization: Replaces sensitive data with unique identifiers, reducing the risk of data breaches.
- PCI Compliance: Ensures that merchants meet industry standards for data security.
3. Integration Capabilities
CardConnect’s platform is designed for seamless integration with existing business systems:
- APIs and SDKs: Facilitate easy integration into websites, mobile apps, and POS systems.
- ERP Integration: Compatible with major ERP systems like Oracle and SAP, streamlining financial operations.
4. Real-Time Reporting and Analytics
Merchants have access to detailed transaction data and analytics through the CardPointe platform, allowing for informed business decisions and efficient financial management.
Benefits for Merchants
1. Competitive Pricing
CardConnect offers customized pricing plans tailored to the specific needs of each business, ensuring cost-effective payment processing solutions.
2. Dedicated Support
Merchants receive 24/7 customer support, ensuring that any issues are promptly addressed, and operations run smoothly.
3. Quick Onboarding
The onboarding process is streamlined, allowing businesses to start accepting payments quickly and efficiently.
Suitable Industries
CardConnect serves a wide range of industries, including:
- Retail: Providing POS solutions and inventory management.
- Healthcare: Ensuring HIPAA-compliant payment processing.
- Hospitality: Offering seamless booking and payment experiences.
- E-commerce: Facilitating secure online transactions.
CardConnect: Frequently Asked Questions (FAQs)
What is CardConnect?
CardConnect is a comprehensive payment processing platform from Fiserv, designed for businesses of all sizes to offer secure, efficient, and integrated payment solutions across in-person, online, and mobile channels.
Which regions and industries does CardConnect serve?
CardConnect operates in North America and serves industries including Eating & Drinking Places, Field Services, Healthcare, Hospitality, Personal Services, Professional Services, Retail, and Software & SaaS.
What types of payments does CardConnect accept?
CardConnect supports ACH/Bank Transfer, Card Not Present, Card Present, Digital Wallets, eCheck, mCommerce, POS Terminal, and Recurring Billing.
What are the fees for using CardConnect?
There is no setup fee, a $10 monthly fee, and a custom per merchant fee structure for transactions.
Does CardConnect support global payments?
Yes. CardConnect offers multi-currency support for international transactions.
What security features does CardConnect provide?
Security measures include Point-to-Point Encryption (P2PE), tokenization, PCI DSS compliance, and 3D Secure support for fraud prevention.
What integration options are available?
Integration options include Hosted Payment Pages, Tokenization Support, Web Services API, Android SDK, iOS SDK, and compatibility with ERP systems like Oracle and SAP.
Is the CardConnect API publicly accessible?
Yes. CardConnect provides public API access with open documentation.
Does CardConnect offer reporting and analytics?
Yes. Merchants can access real-time transaction data, analytics, and revenue tracking through the CardPointe platform, Online Merchant Portal, and Reporting API.
How long does onboarding take with CardConnect?
Onboarding typically takes 1–2 days, allowing businesses to start accepting payments quickly.
What kind of customer support does CardConnect offer?
CardConnect offers 24/7 dedicated customer support to address merchant needs and resolve issues promptly.