Bork Horeca

Bork Horeca: Payments And POS For Hospitality Operators

If you run a bar, café, restaurant, or multi-site chain in the Netherlands, Bork Horeca offers an integrated way to take payments and run your front-of-house. Under the name Bork Pay, the company provides card terminals and handhelds that tie directly into its POS software so you can accept payments at the table, manage transactions, and analyze sales in one place.

What Is Bork Horeca

Bork Horeca is a hospitality-focused technology provider that has been building POS and automation solutions for decades. Its portfolio covers the POS itself, handheld ordering and payment devices, kitchen management, analytics, and a payment offering called Bork Pay. The key idea is that these tools are designed to work together so you can streamline service, keep data consistent, and reduce manual steps across locations.

How Bork Pay Works With Your POS

Bork Pay is presented as an integrated payment solution that connects directly to the Bork Kassasysteem. You register orders in the POS and take payment on the same flow, with transactions feeding back into reporting without separate reconciliation steps. For teams, that means fewer trips to a fixed till and faster table turns. For operators, it means a single operational view where orders, payments, and sales data live together.

Payment Hardware And At-Table Acceptance

Bork’s handheld, called the Handy, combines ordering and payment in one compact device. Staff enter an order on the Handy, present the bill, and guests pay by holding their card to the device at the table. For environments where roaming is essential, Bork also offers payment terminals that operate over 4G, which helps reduce service disruption if local Wi-Fi is unreliable. The company positions these devices as suitable across hospitality formats, from small cafés to large venues.

Chain-Level Control For Multi-Site Operators

If you manage multiple venues, Bork Pay includes controls to standardize or tailor payments per location. You can cluster or separate terminals, choose whether local managers get autonomy, and configure details like the startup screen on devices. There is also support for setting up a donation prompt per venue so guests can contribute to a cause during card payments. The goal is to keep the group aligned while allowing practical differences where needed.

Reporting And Sales Insight

Because Bork Pay is connected to the Bork Kassasysteem, you can manage transactions, generate reports, and view sales performance within the same environment. The company emphasizes using these data points to refine operations. If you also use Bork’s broader analytics tools, you can extend the operational picture beyond payment totals to activity across orders, staff, and venues. The important takeaway is that payment data is not siloed from POS data, which tends to simplify day-to-day controls for managers.

Integrations And Underlying Payments Technology

Bork positions its payments offering in partnership with Adyen. The company’s history page states that Bork Pay is powered by Adyen and describes a long-standing collaboration, including work on tipping functionality for Adyen terminals and the development of a combined mobile POS and payment terminal. Bork lists Adyen among its official integrations in the Payments category. This signals that the terminal hardware and processing capabilities rely on Adyen’s platform while the merchant experience is packaged and supported by Bork.

Supported Payment Methods

On its solutions page, Bork notes that its card terminals support various payment methods. The website does not enumerate specific schemes or digital wallets, so you should verify your required methods with Bork when scoping a deployment. If you operate in a setting where contactless is the norm, the Handy’s at-table flow with tap-to-pay and the 4G terminals address the core in-person use cases.

Implementation And On-Site Experience

Bork states that it handles installation so your team can focus on operations. In practice, that means provisioning the POS, loading menus, and deploying handhelds and terminals so staff can start transacting on day one. The POS pages emphasize that usability is a design goal so floor staff can pick up the workflow quickly and managers can keep oversight without deep technical knowledge.

Support And Service Model

For support, Bork highlights 24-7 availability with experienced specialists, including evenings and weekends. If a hardware issue arises, the company indicates it will attempt remote resolution or provide a replacement unit. For hospitality operators, the practical implication is reduced downtime risk during peak hours and a single point of contact for POS and payment hardware.

Who Bork Horeca Suits Best

Bork’s sweet spot is in hospitality businesses that want a tightly integrated POS and payment setup:

• Single-site restaurants and cafés that want at-table ordering and payment on one device

• Multi-site groups that need chain-level control while preserving some local flexibility

• Venues where connectivity can be inconsistent and a 4G-capable payment terminal reduces failed transactions

• Operators that value consolidated sales and payment reporting in one system

If you run a mixed environment with kiosks, ordering apps, or third-party platforms, Bork’s broader ecosystem and integrations may also be relevant. The company maintains an integrations library and highlights collaborations in ordering and workforce tools.

Security And Compliance

Bork describes payments as safe and integrated. The site does not provide specific compliance statements on the Bork Pay page, so you should request documentation during evaluation, such as PCI DSS scope details for the terminal estate, encryption approaches on handhelds, and any certification coverage inherited through Adyen.

Strengths To Weigh

• Integrated flow from order to payment to reporting in one system

• At-table acceptance on handhelds for faster service and fewer cashier trips

• 4G-enabled terminals to reduce connectivity failures during service

• Chain-level administration for multi-site standardization and local customizations

• 24-7 support with options for remote fix or replacement hardware

• Built on Adyen’s underlying payments platform

Bork Horeca: Frequently Asked Questions (FAQs)

What is Bork Horeca and how does it relate to Bork Pay?

Bork Horeca is a hospitality technology provider. Bork Pay is its integrated payment solution that connects directly to the Bork Kassasysteem so orders, payments, and reporting stay in one flow.

How does Bork Pay integrate with the POS?

Bork Pay connects to the Bork Kassasysteem so you register orders and take payments in one system, with transactions feeding back into reporting without separate reconciliation.

Does Bork Horeca support at table ordering and payment?

Yes. The Handy device combines ordering and payment so staff can take orders, present the bill, and accept card payments at the table.

What payment hardware options are available?

Bork offers the Handy handheld for combined ordering and payment, plus payment terminals that can operate over 4G for reliable in person acceptance.

Is Bork Pay powered by another payments platform?

Yes. Bork states that Bork Pay is powered by Adyen and lists Adyen among its integrations.

Which payment methods are supported?

Bork indicates that its card terminals support various payment methods. The site does not list specific schemes or wallets, so you should verify required methods with Bork.

Does Bork Horeca publish pricing for Bork Pay?

No. Pricing is not published on the website. You should contact Bork for a quote and ask for a breakdown covering hardware, software, processing fees, and support.

What controls exist for multi site operators?

You can standardize or tailor payments per location, cluster or separate terminals, set device startup screens, and configure donation prompts per venue.

What support model does Bork offer?

Bork highlights 24 7 support with experienced specialists. Hardware issues are handled via remote resolution or replacement devices.

What security and compliance information is available?

Bork describes payments as safe and integrated but does not provide specific compliance details on the Bork Pay page. You should request PCI DSS scope and related documentation during evaluation.

How should I evaluate Bork Horeca for my venues?

Plan a pilot with one venue, deploy Handy devices for at table payment, use 4G terminals during service, test reporting exports, and gather staff feedback before scaling.