Bitolo

Bitolo
Company: FlyBridge Limited
Employees: 11–50 Employees
Company Size: SMB
Ownership: Private
Headquarter Country: Isle of Man
Supported Regions: Africa, South America
Supported Countries: Colombia, Thailand, Uganda, Viet Nam
Annual Revenue (USD): 4,200,000
Fee Structure: Custom Per Merchant
Acceptance Channels: Online (Web)
Payment Types: Cryptocurrency
Checkout & Billing Flows: QR Code Payments
Settlement Time: Instant
Supported Payment Methods: PromptPay, ThaiQR
Compliance: PCI DSS, AML/KYC Screening
Risk Management: Fraud Prevention
Global Payments: Cross-Border Acquiring
Developer & Integration: Web Services API
API Accessibility: Not Accessible
Reporting: Online Merchant Portal
Customer Support: 24/7 Support, Email Support

Bitolo Overview For Merchants

Bitolo is a payments platform positioned to help merchants and platforms accept and send payments in LATAM and Africa through a single API. It emphasizes connecting local payment methods with crypto settlement options, including conversion into USDC, USDT, or BTC, plus a centralized dashboard for transaction monitoring and automated reporting.

Markets And Coverage

Bitolo targets LATAM and Africa and states it supports 30+ countries and 50+ local payment methods. The public site does not publish a country list or a catalog of local methods.

How Bitolo Works

Bitolo presents a four-part operating model that combines collection, conversion, payout, and management:

Collect

Bitolo positions collection as accepting local payment methods so customers can pay in their preferred way. It frames this as local connectivity in harder-to-reach markets and references local rails and local payment methods as core capabilities.

Crypto Conversion

Bitolo positions crypto conversion as a liquidity and volatility-management step. It explicitly states it can convert local currencies into USDC, USDT, or BTC and describes the conversion as instant.

Pay Out

Bitolo describes the ability to send payouts instantly in the method of the recipient’s choice. The public site does not enumerate payout methods or payout corridors.

Manage And Report

Bitolo describes an online dashboard used to track and monitor transactions and to generate unified insights with automated reporting. This suggests a portal-based operational layer alongside API-based payment connectivity.

Payment Methods And Settlement Model

Bitolo focuses on local payment methods paired with stablecoin or crypto settlement options.

Bitolo is positioned to:

  • Connect merchants to local payment methods in LATAM and Africa
  • Support crypto settlement options, with explicit references to USDC, USDT, and BTC
  • Support payment processing flows that may involve card schemes and acquirers, without listing specific brands or networks publicly

On settlement, Bitolo emphasizes speed and liquidity, describing real-time settlements, instant cross-border transfers, and instant currency swaps without banks. It also references swaps at market rates and on-demand access to multi-currency funds.

Expansion Challenges Bitolo Highlights

Bitolo frames its product around reducing friction in cross-border expansion into LATAM and Africa, where payment ecosystems can be fragmented and currencies can be volatile. It also points to complex regulations as a hurdle for cross-border growth.

Compliance, Security, And Risk Controls

Bitolo states it is PCI DSS Level 1 compliant and positions this as a high standard for secure processing, storage, or transmission of credit card data.

Bitolo positions its infrastructure as regulatory-ready and highlights built-in KYC and AML-ready systems.

Integration, Reporting, And Operations

Bitolo positions integration as one API and a single connection to local payment rails and crypto settlement options. Operational tooling is positioned around a dashboard, with transaction monitoring and reporting described as native capabilities.

Support Channels

Bitolo highlights 24/7 customer support and provides a support email address.

Conclusion

Bitolo is positioned as a payments platform for merchants and platforms expanding into LATAM and Africa, emphasizing a single API that connects local payment methods with crypto settlement options. It states coverage across 30+ countries and 50+ local payment methods and highlights real-time settlement, instant cross-border transfers, and instant conversion into USDC, USDT, or BTC. Operationally, it emphasizes a dashboard for transaction monitoring and automated reporting. Security and compliance statements include PCI DSS Level 1 compliance and processes supporting KYC, AML, sanctions screening, and fraud prevention.

Frequently Asked Questions (FAQs)

Where is Bitolo available?

Bitolo is positioned for LATAM and Africa and references coverage across 30+ countries and 50+ local payment methods. Countries specifically listed include Colombia, Thailand, Uganda, and Viet Nam.

What can customers pay with using Bitolo?

Cryptocurrency.

How fast are settlements with Bitolo?

Settlement time is instant.

What compliance and screening capabilities are stated for Bitolo?

Bitolo lists PCI DSS compliance and AML/KYC screening.

What customer support options does Bitolo provide?

24/7 support and email support.

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