Apriva
Apriva: Comprehensive Payment Solutions for Modern Businesses
Apriva is a financial technology company specializing in secure and versatile payment solutions for businesses of varying sizes and industries. Established in 2003, Apriva has developed a robust suite of services designed to facilitate seamless payment processing across multiple channels, including mobile, countertop, and self-service environments. Their offerings encompass payment gateways, point-of-sale (POS) systems, mobile payment applications, and integration services, all aimed at enhancing the payment experience for merchants and customers alike.
Company Overview
Based in Phoenix, Arizona, Apriva has positioned itself as a one-stop shop for payment solutions, catering to enterprise businesses, independent sales organizations (ISOs), member service providers (MSPs), and integrators seeking customized payment solutions. The company’s mission is to enable merchants to accept any form of payment, anywhere their business operates, with a focus on security, reliability, and customer service.
Payment Solutions Offered by Apriva
Apriva provides a diverse range of payment solutions tailored to meet the needs of various business models:
1. Payment Gateway
Apriva’s payment gateway is a secure platform that connects merchants to a broad network of payment processors, facilitating the authorization and processing of credit and debit card transactions. Key features include:
- High Reliability: The gateway boasts a 99.99% uptime, ensuring consistent transaction processing.
- Security Certifications: Apriva is a PCI Level 1 Service Provider and one of the few P2PE (Point-to-Point Encryption) Certified gateways in the industry, offering robust protection against data breaches and fraud.
- Broad Payment Acceptance: Supports various payment methods, including credit and debit cards, mobile wallets (e.g., Apple Pay, Google Pay, Samsung Pay), and closed-loop payments like campus and military ID cards.
2. AprivaPay
AprivaPay is a versatile payment application that allows merchants to accept payments through multiple channels:
- AprivaPay Mobile: A mobile payment app compatible with Apple, Android, and Amazon devices, enabling businesses to process transactions on the go. It can function independently or pair with a payment device to accept various payment methods.
- AprivaPay Register: Designed for countertop use, this solution offers features like tip management and dynamic reporting, suitable for retail environments.
- AprivaPay on PAX: Integrates the AprivaPay platform with PAX devices, providing a comprehensive payment solution with built-in receipt printing, ideal for various business settings.
3. Self-Service Solutions
Apriva caters to the unattended payment sector with solutions for vending machines, kiosks, EV charging stations, and more. Features include:
- Remote Management: Allows operators to update and manage payment devices remotely, ensuring they stay current with evolving payment technologies.
- Multi-Vend Capabilities: Supports multiple product purchases in a single transaction, enhancing customer convenience.
4. Integration Services
Apriva offers integration services to support independent software vendors (ISVs) and developers in embedding secure payment processing into their applications. This includes:
- Payment APIs and SDKs: Provides tools for seamless integration of payment functionalities into various software solutions.
- Certification Support: Assists developers in certifying their solutions with Apriva’s gateway, ensuring compliance and reliability.
Security and Compliance
Security is a cornerstone of Apriva’s offerings. The company maintains PCI Level 1 compliance, the highest standard for payment security, and is independently validated by major card networks and the Payment Card Industry Security Standards Council. Additionally, Apriva’s P2PE certification ensures that cardholder data is encrypted from the point of interaction, significantly reducing the risk of data breaches.
Partnerships and Processor Compatibility
Apriva has established connections with numerous payment processors and platforms, providing merchants with the flexibility to choose the processing partner that best fits their needs. The company’s extensive network includes partnerships with First Data, Elavon, Heartland, and many others. This broad compatibility allows for seamless integration and expanded payment acceptance capabilities.
Customer Support
Apriva emphasizes customer service, offering 24/7 access to live, US-based support professionals. This commitment ensures that merchants receive timely assistance whenever needed, reflecting Apriva’s dedication to treating clients with respect and providing reliable support.
Conclusion
Apriva stands out in the payment solutions industry by offering a comprehensive suite of services designed to meet the diverse needs of modern businesses. With a focus on security, reliability, and customer support, Apriva enables merchants to accept a wide range of payment methods across various channels. Their robust integration capabilities and extensive processor partnerships further enhance their appeal as a versatile and dependable payment solutions provider.
Frequently Asked Questions (FAQs)
What is Apriva and which merchants is it designed for?
Apriva is a mid market payment service provider supporting SMB, mid market, and enterprise merchants across sectors such as retail, education, petrol and c store, vending, parking, and professional services.
In which regions and countries can I use Apriva?
Apriva currently supports merchants in Europe and North America, including Canada, Mexico, the United Kingdom, and the United States.
What payment methods and channels does Apriva support?
Apriva supports cards, digital wallets such as Apple Pay, Google Pay, and Samsung Pay, gift and prepaid cards, and cash in POS contexts, across in store POS, online web, and MOTO or virtual terminal channels.
What are Apriva fees?
Apriva has no setup fee, a monthly fee starting from 6.25 USD, and transaction fees from 20 basis points per TID for the lowest tier, with flat rate or custom pricing per merchant.
How fast are settlements with Apriva?
Apriva typically settles funds on a T+2 to T+3 basis, so merchants usually receive their payouts within two to three business days after the transaction date.
Which compliance and security standards does Apriva meet?
Apriva is PCI DSS compliant and supports 3D Secure, and it offers tokenization and fraud prevention tools to help merchants reduce card data exposure and manage transaction risk.
What integration options and APIs does Apriva offer?
Apriva provides a web services API with quasi public access that can be used for custom integrations and to connect with supported third party systems where available.
What billing and checkout flows can Apriva support?
Apriva supports payment links, one click or saved cards, recurring billing and subscriptions, and invoicing and billing tools, along with multi language checkout and loyalty program integration.
What reporting tools does Apriva provide for merchants?
Apriva offers an online merchant portal where businesses can monitor transactions, review settlements, and access operational reporting related to their Apriva payment activity.
What customer support does Apriva offer?
Apriva provides 24 or 7 customer support, including phone, email, live chat, and a dedicated account manager for eligible merchants that require closer assistance.