Access PaySuite Payment Gateway

Overview

Access PaySuite offers a PCI Level 1-compliant online payment gateway designed for businesses and public sector organizations in the UK and beyond. As part of The Access Group, this platform combines card payments, digital wallets, open banking, and more into one solution. It works across various channels, including online, phone, and in-person. This gateway allows businesses to accept payments securely and flexibly on any device. It also helps maximize checkout success, reduce financial risk, and simplify reconciliation.

Key Features

Multi-Channel and Multi-Method Acceptance

• Major card schemes: Accept Visa, Mastercard and American Express online, with full support for 3D Secure (Mastercard SecureCode, Verified by Visa, AmEx SafeKey) to reduce fraud and chargebacks.

• Digital wallets & PayPal: Google Pay, Apple Pay and PayPal are supported to offer convenient one-click payments.

• Open banking: Native support for “pay by bank” via open banking integrations, offering lower-cost and strong-authentication bank transfers.

• Payment links & SDKs: Shareable payment links (via email, SMS, social) and native mobile SDKs allow frictionless checkout across multiple touchpoints.

Flexible Integration Options

• Hosted payment pages: Branded, mobile-responsive hosted forms fully managed by Access PaySuite to minimise PCI scope.

• API-hosted custom integration: For greater control, businesses can implement via API to embed checkouts directly into their own front end, with real-time callbacks for payment confirmation.

Customer Experience & Branding

• Customisable payment pages that can carry business branding and consistent styling across desktop and mobile.

• Option to capture additional form fields (e.g. customer reference, address) and send transactional emails or receipts simultaneously to customers and internal teams.

Security & Compliance

• PCI DSS Level 1 certified and hosted in a certified data centre, meaning merchants’ infrastructure isn’t exposed to sensitive card data.

• Fraud and risk management tools including standard or advanced fraud engines, identity verification, and strong customer authentication workflows.

• ISO 27001 certified, regulated by the UK Financial Conduct Authority (FCA), Firm Reference Number 730815.

• Pages conform to WCAG 2.1 accessibility standards, making them suitable for public sector use and inclusive design.

Payments Management & Analytics

• Centralised dashboard: track payments, refunds, retries and reconciliation across multiple channels from a single portal.

• Automated payment retry logic to recover failed transactions and improve cash flow consistency.

• Detailed MI and analytics available through the platform for data-driven decision making and trend insights.

Ideal Use Cases & Suitability

Public Sector & Regulated Environments

Access PaySuite is widely adopted by local authorities, the NHS, housing associations, universities and other public bodies. It offers compliance to strict data handling, accessibility and payment standards while integrating with systems from Civica, Capita, Northgate, TechnologyOne and others.

SMEs & Growth-Focused Businesses

UK-based small and mid-size businesses benefit from the scalable pricing, ease of integration, and flexibility to add payment links, wallet payments or open banking as they grow.

Recurring Subscriptions & Membership Models

With secure card tokenisation and direct debit functionality (via sister services), the gateway supports subscription billing, instalments or membership collection effectively.

High-risk / Specialized Vertical Markets

Access PaySuite has tailored solutions for the online gaming sector with advanced fraud prevention, player authentication, delayed captures, partial refunds, deferred payments, global multi-currency support, and interactive payment flows to manage bonus abuse and onboarding risk.

Integration & Onboarding Process

Implementation Methodology

Access PaySuite follows a structured onboarding process (Access Implementation Methodology, AIM) that covers planning, design, solution demonstration and signed-off implementation tailored to each client’s needs.

Platform Connectivity

Clients can choose from hosted, API-based or hybrid integrations to connect their ecommerce platform, accounting system or internal tools such as Xero, Magento, WooCommerce and WordPress.

Ongoing Support & Account Management

• Standard support includes UK-based assistance during working hours.

• Advanced/Enterprise tiers offer 24/7 support and a dedicated account manager to assist with integration, reporting and service optimisation.

Conclusion

In summary, Access PaySuite offers a secure, flexible, and fully compliant payment gateway. It is ideal for UK and international businesses as well as public sector entities that want to accept online card, wallet, open banking, or payment link transactions. With support for multiple channels, easy integration options, clear pricing, high security standards, and a single platform that covers direct debit and face-to-face payments, Access PaySuite helps organizations manage payments efficiently, lower risk, and grow, all within one trusted environment.