Epicor

Epicor
Company: Epicor Software Corporation
Company Size: Enterprise
Ownership: Private
Headquarter Country: United States of America
Supported Regions: Africa, Asia, Europe, Middle East, North America, Oceania
Supported Countries: Australia, Canada, China, European Union, Indonesia, Malaysia, Mexico, New Zealand, Singapore, Thailand, United Kingdom, United States of America, Viet Nam
Industry Focus: B2B, Manufacturing & Mining, Retail, Transport
Total Transactions: 550,000,000
Total Merchants: 23,000
Target Merchant Size: Enterprise, Mid-Market, SMB
Transaction Types: ACH/Bank Transfer, Card Not Present, Card Present, Digital Wallets, eCheck, mCommerce, POS Terminal, Recurring Billing
Compliance: GDPR, PCI DSS
Risk Management: Chargeback Management, Fraud Prevention
Global Payments: Multi-Currency Support
Developer & Integration: Hosted Payment Page, Tokenization Support, Web Services API
Branding & White-Labeling: Custom Branding
API Accessibility: Quasi-Public
Reporting & Onboarding: Online Merchant Portal

Epicor is a comprehensive enterprise resource planning (ERP) solution that integrates robust payment processing capabilities tailored for manufacturers, distributors, retailers, and service providers. Through its proprietary Epicor Payment Exchange (EPX) and Payment Gateway, Epicor offers a seamless, secure, and cost-effective payment ecosystem designed to streamline financial operations and enhance customer experiences.

Overview of Epicor’s Payment Solutions

Epicor’s payment infrastructure is built around two core components:

  • Epicor Payment Exchange (EPX): A full-service payment processor developed by Epicor, EPX handles credit and debit card transactions, including authorization, settlement, and reporting.

  • Epicor Payment Gateway: This gateway facilitates secure connections between Epicor’s ERP systems and payment processors, ensuring efficient transaction processing and data security.

Together, these components provide an integrated payment solution that reduces the need for third-party systems, minimizes errors, and simplifies compliance requirements.

Key Features and Benefits

1. Integrated Payment Processing

Epicor’s payment solutions are fully integrated into its ERP platforms, including Epicor Kinetic, Prophet 21, and Eagle. This integration offers:

  • Automated Workflows: Streamlines order-to-cash processes by automating payment tasks within the ERP system.

  • Real-Time Data Synchronization: Ensures that payment information is updated across all relevant modules, enhancing accuracy and visibility.

  • Reduced Manual Entry: Minimizes the need for duplicate data entry, decreasing the likelihood of errors and saving time.

2. Cost Efficiency

By utilizing EPX, businesses can benefit from:

  • Predictable Pricing: Straightforward, transparent fee structures without hidden charges.

  • Volume Discounts: Access to competitive rates due to Epicor’s processing volume.

  • Elimination of Third-Party Fees: Avoids additional costs associated with external gateways and processors.

3. Enhanced Security and Compliance

Epicor prioritizes data security and compliance through:

  • PCI DSS Compliance: Ensures adherence to Payment Card Industry Data Security Standards.

  • Tokenization and Encryption: Protects sensitive cardholder data by storing tokens instead of actual card information.

  • Simplified SAQ Process: Offers tools to ease the completion of Self-Assessment Questionnaires for compliance verification.

4. Comprehensive Reporting and Analytics

Epicor provides robust reporting tools, including:

  • Payment Manager: A web-based dashboard offering real-time access to transaction data, settlement reports, and funding details.

  • AccessOne®: Enables users to view detailed reports on posting, billing, and interchange fees, facilitating financial analysis and forecasting.

5. Flexible Deployment Options

Epicor’s payment solutions cater to various business needs with:

  • Mobile Payment Capabilities: Supports transactions via iOS-powered devices, allowing sales on the go.

  • eCommerce Integration: Seamlessly connects with Epicor Commerce Connect for online sales.

  • Support for Multiple Currencies: Processes payments in USD and CAD, accommodating businesses in the U.S. and Canada.

Industry Applications

Epicor’s payment processing solutions are designed to serve a wide range of industries:

  • Manufacturing: Streamlines complex billing and payment processes across supply chains.

  • Distribution: Enhances cash flow management and reduces payment processing times.

  • Retail: Offers integrated POS systems for efficient in-store transactions.

  • Automotive: Facilitates quick and secure payments for parts and services.

  • Building Supply: Manages high-volume transactions with ease and accuracy.

Integration with Third-Party Solutions

While Epicor’s native payment solutions offer comprehensive features, the platform also supports integration with third-party payment gateways, such as EBizCharge. These integrations provide additional functionalities like email payment links, customer payment portals, and advanced fraud prevention tools, offering businesses flexibility to choose solutions that best fit their specific needs.

Conclusion

Epicor’s integrated payment processing solutions deliver a secure, efficient, and cost-effective approach to managing transactions within its ERP systems. By consolidating payment processing into a single platform, businesses can enhance operational efficiency, ensure compliance, and improve customer satisfaction.

For organizations seeking a comprehensive payment solution that aligns with their ERP system, Epicor offers a robust and scalable option that adapts to various industry requirements.

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